Client coordinator Work, Jobs in Crawley, Wsx (with Salaries)

Service Delivery Coordinator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Events & Business Development Coordinator
Ruskin Mill Trust —Forest Row
- £32,000 a year
- Weekend availability
- Business development
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Care Coordinator
Heart2Heart Care Ltd —Crawley
- £16 - £22 an hour
- Part-time
- Microsoft Office
- Business development
- Organisational skills
Quick apply
Workplace Experience Receptnst
CBRE —Crawley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operations Coordinator
ARK Group —Knaphill
- £36,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- In-person
- Free parking
Quick apply
7d
Partner Onboarding Coordinator
ELMOgroup —Horsham
- £32,000 - £34,000 a year
- Hybrid work
- Project management
- AI
- Negotiation
- Employee assistance programme
- Employee discount
Events Coordinator
Shark Club UK —Crawley
- £14 - £15 an hour
- Weekend availability
- Hospitality
- Bar
- Hotel
Quick apply
Co-ordinator
Carers Support West Sussex —Horsham
- £34,198 a year
- Hybrid work
- CRM software
- Supervising experience
- Travel
- Annual leave
- Work from home
Client Care Coordinator
Guardian Angel Carers —Surbiton
- Call to connect
- Customer service
- Microsoft Office
- Communication skills
- Paid training
- Annual leave
Quick apply
Logistics & Field Operations Coordinator
Starpal.AI —Woking
- From £30,000 a year
- Part-time
- Data analysis skills
- Continuous improvement
- Organisational skills
- Flexitime
- Employee stock ownership plan
Quick apply
Client Research Coordinator
Dexters —London
- £27,000 - £29,000 a year
- Full-time
- CRM software
- Customer service
- Administrative experience
- Employee discount
Quick apply
Traffic Management Co-ordinator
Chevron Traffic Management —Gatwick Airport
- Microsoft Powerpoint
- Microsoft Word
- Data entry
- Employee assistance programme
Quick apply
12d
Personal Assistant and Team Coordinator
Air Charter Service —Surbiton
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Gym membership
Quick apply
2d
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Education Mentor
SENse Learning - Crawley —Crawley
- £18 - £23 an hour
- Part-time
- Childcare
- In-person
- Teaching
- Flexible schedule
- Referral programme
Delegate Services Co-ordinator (Conference & Events) & Office Administrator
Event Connections —Brighton and Hove
- £26,000 - £29,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Sick pay
Quick apply
1d
Commercial Content Coordinator
William Reed Ltd —Bewbush
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Projects Coordinator (Part Time)
Indesign Bathrooms & Kitchens —Richmond
- £29,250 - £34,125 a year
- Part-time
- English
- Administrative experience
- In-person
Quick apply
1d
Education Assistant
SENse Learning - Crawley —Crawley
- £18 - £23 an hour
- Part-time
- Childcare
- In-person
- Teaching
- Flexible schedule
- Referral programme
Patient Support Coordinator/Front of House
Eudelo - Dermatology & Skin Wellbeing —London
- £25,600 - £28,000 a year
- Full-time
- Hospitality
- Google Suite
- Sales
- Annual leave
- Employee discount
Quick apply
6d

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Service Delivery Coordinator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
5 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Contract management
Microsoft Outlook
Client engagement
Customer service
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Relationship management
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Co-ordinator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Personal Attributes

Customer-focused and service-driven.
Professional, confident, and approachable.
Proactive and solutions-oriented.
Excellent problem-solving skills.
Strong attention to detail.
Resilient and adaptable.
Ability to build positive relationships at all levels.
Committed to continuous improvement and high standards of service

Why Join Us?

As a Service Delivery Co-ordinator, you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client coordinator jobs in crawley, wsx

Service Delivery Coordinator

Events & Business Development Coordinator

Care Coordinator

Workplace Experience Receptnst

Operations Coordinator

Partner Onboarding Coordinator

Events Coordinator

Co-ordinator

Client Care Coordinator

Logistics & Field Operations Coordinator

Client Research Coordinator

Traffic Management Co-ordinator

Personal Assistant and Team Coordinator

Customer Service Coordinator

Education Mentor

Delegate Services Co-ordinator (Conference & Events) & Office Administrator

Commercial Content Coordinator

Projects Coordinator (Part Time)

Education Assistant

Patient Support Coordinator/Front of House

I want to receive the latest job alerts for client coordinator in crawley, wsx

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