Support advisor Work, Jobs in Nottingham, Eng (with Salaries)

ER Advisor
Ward Recycling —Ilkeston
- From £35,000 a year
- Full-time
- Management
- Administrative experience
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Community Care Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
14d
OPG Helpline Inbound Advisor – Contact Centre
Ministry of Justice —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
2d
Customer Experience Advisor
First Response Finance —Nottingham
- £28,934 - £37,531 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
2d
Customer Advisor
Boots —Nottingham
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Ch-ISVA (Independent Sexual Violence Advisor working with ages 13+)
SV2 —Ripley
- From £26,548 a year
- Full-time
- Hybrid work
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Health and Safety Advisor
Anglian Water Services Ltd —Grantham
- £50,000 a year
- Full-time
- Hybrid work
- Civil engineering
- Maintenance
- Continuous improvement
- Free parking
OPG Helpline Inbound Advisor - Contact Centre
Office of the Public Guardian —Nottingham
- £25,582 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
2d
Talent Acquisition Advisor
BWB Consulting —Nottingham
- Hybrid work
- Social media management
- IT
- AI
Client Care Advisor (FTC/40hrs)
IVC —Derby
- Up to £26,436 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Client Care Advisor
Companion Care —Chaddesden
- Part-time
- Computer literacy
- Front desk
- Annual leave
- Employee discount
14d
HR Administrator
EMCS —Beeston
- £28,000 a year
- Full-time
- Microsoft Office
- Human resources
- Communication skills
- Free parking
- Referral programme
Quick apply
1d
Customer Experience (CX) Advisor
Boots —Nottingham
- £25,652.88 a year
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
10d
Business Development Representative - East Midlands
AG Barr —Nottingham
- £26,500 - £27,800 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
7d
Customer Experience Advisor | S1 | Retail Banking | Nottingham
A01 Santander UK plc —Nottingham
- From £25,000 a year
- Full-time
- Customer service
- Banking
4d
Customer Service Advisor
Derby City Council —Derby
- £21,407 - £27,254 a year
- Part-time
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
1d
Professional Standards Assistant
Boots —Nottingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
9d
Technical customer Support Advisor
Blauberg UK —Leicester
- £28,000 a year
- Full-time
- HVAC
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Associate Relationship Manager – Mid Markets - Midlands
Lloyds Banking Group —Nottingham
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
14d
Housing Disrepair Advisor
Brightline Group Ltd —Nottingham
- £750 - £2,000 a week
- Full-time
- English
- Organisational skills
- Communication skills
Quick apply

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ER Advisor

Ward Recycling -
Ilkeston

Quick apply

Job details

Permanent | Full-time
From £35,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Company events
Life insurance
On-site parking

Qualifications

Driving Licence
Management
Logistics
Administrative experience
CIPD
Continuous improvement
Human resources
Communication skills

Full job description

HR Advisor (Operations)

Pay: from £35000 DOE

Location: Ilkeston Derby with travel as and when required across the UK

Hours Monday Friday 0830- 1700

Purpose of the Role

The HR Advisor (Operations) provides operational HR support across all Group businesses, acting as the primary HR contact for managers and employees once colleagues have successfully completed probation.

The role is responsible for managing employee relations matters, advising on employment law and HR best practice, supporting performance and attendance management, promoting employee wellbeing, and ensuring company policies are applied fairly and consistently. It also plays a key role in developing management capability through coaching, training delivery, and learning resources while supporting HR projects and continuous improvement initiatives.

Key Responsibilities

Employee Relations

Manage employee relations cases including investigations, disciplinary, grievance, absence, and capability processes.
Advise managers on employment law, company policies and HR best practice.
Prepare investigation reports, correspondence, and formal documentation.
Support managers to resolve people issues fairly, consistently and in line with legal requirements.
Escalate complex or high-risk matters to the Head of HR.
Maintain accurate employee relations records and documentation.

Performance & Management Support

Support managers with performance, attendance, and capability issues.
Coordinate and monitor Performance Improvement Plans (PIPs).
Coach managers to improve confidence, decision-making and people management capability.
Promote consistent management practices across the Group.

Learning & Development

Design and deliver training workshops for managers and employees.
Develop learning materials, toolkits, and e-learning content.
Support apprenticeship programmes alongside managers and training providers.
Promote awareness and understanding of company policies and procedures.

Wellbeing & Employee Support

Coordinate Occupational Health referrals and support implementation of workplace adjustments.
Support employee wellbeing initiatives, engagement activities and a positive employee experience.

Projects & Continuous Improvement

Support HR projects, organisational development initiatives and HRIS implementation.
Contribute to improving HR processes, systems, documentation, and policy implementation.
Build effective relationships with managers through regular visits to Group locations.

Working as Part of the HR Team

The HR team operates a specialist model to support employees throughout their employment.

The Talent Acquisition & HR Advisor leads recruitment, onboarding, probation management and employee relations during the early stages of employment.

The HR Operations Advisor takes responsibility for employee relations once employees have completed probation.

Both roles work collaboratively to ensure a seamless employee experience and provide mutual support during investigations, hearings, training delivery and wider HR projects.

Person Specification

Essential

CIPD Level 5 qualified.
Significant employee relations case management experience.
Strong knowledge of UK employment law and HR best practice.
Experience conducting investigations, disciplinary and grievance processes.
Experience supporting performance and capability management.
Experience designing and delivering training.
Excellent communication, coaching and influencing skills.
Strong organisational and administrative ability.
Ability to build credibility with managers at all levels.
Full UK Driving Licence.

Desirable

Learning & Development, Organisational Development or Train-the-Trainer qualification.
Experience within industrial, manufacturing, logistics, transport, recycling, or similar operational environments.
Experience developing training materials or e-learning.
Experience supporting apprenticeship programmes.
Experience using HR systems and workforce reporting tools.

Personal Attributes

The successful candidate will be:

Calm, professional and dependable.
Approachable and collaborative.
Practical, organised and solutions focused.
Confident in constructively challenging managers.
Supportive in developing management capability.
Able to exercise sound judgement, manage risk and work independently as part of a wider HR team.

About Ward

Ward is one of the UK's leading independent recycling and waste management businesses, operating across multiple locations and business entities. With a turnover exceeding £300 million and a workforce of over 550 employees, we continue to grow and evolve as a business and wider Group.

What makes Ward different is that we remain a family-owned and family-run organisation. Despite our size, we have retained the entrepreneurial spirit, pace and pragmatism that have been part of the business for generations.

We are ambitious, commercially focused, and continuously evolving. Decisions are made quickly, relationships matter, and our people are expected to take ownership, solve problems, and make a positive contribution to the success of the business.

Like many successful family businesses, we are not a highly corporate organisation. We value practical solutions, common sense and people who can build credibility through their actions. We are continually improving our systems, processes and management capability, and this role will play an important part in that journey.

Our HR team reflects this approach. We are a commercially focused function that supports the business by developing managers, managing risk, improving employee experience, and helping the organisation achieve its goals. We believe in strong relationships, practical solutions and giving managers the confidence to manage their teams effectively.

Job Types: Full-time, Permanent

Pay: From £35,000.00 per year

Benefits:

Company events
Cycle to work scheme
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Experience:

generalist HR: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

support advisor jobs in nottingham, eng

ER Advisor

Community Care Officer

OPG Helpline Inbound Advisor – Contact Centre

Customer Experience Advisor

Customer Advisor

Ch-ISVA (Independent Sexual Violence Advisor working with ages 13+)

Health and Safety Advisor

OPG Helpline Inbound Advisor - Contact Centre

Talent Acquisition Advisor

Client Care Advisor (FTC/40hrs)

Client Care Advisor

HR Administrator

Customer Experience (CX) Advisor

Business Development Representative - East Midlands

Customer Experience Advisor | S1 | Retail Banking | Nottingham

Customer Service Advisor

Professional Standards Assistant

Technical customer Support Advisor

Associate Relationship Manager – Mid Markets - Midlands

Housing Disrepair Advisor

I want to receive the latest job alerts for support advisor in nottingham, eng

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