Back of house supervisor Work, Jobs in Stratford (with Salaries)

Front of House Supervisor
Locke —London
- £30,000 a year
- Full-time
- Hotel
- POS
- Front desk
Quick apply
7d
Back of House Supervisor
Farmer J —Bermondsey
- £14.95 an hour
- Full-time
- Team management
- Budgeting
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
3d
Back of House Supervisor
ME London STK —London
- Weekend availability
- Management
- Inventory control
- Hotel
- Employee discount
- Referral programme
Quick apply
Back of House Supervisor
Maybourne —West London
- Full-time
- Hotel
- Communication skills
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Waiter/Waitress
Edyn —Canary Wharf
- £14.75 an hour
- Full-time
- Bar
- Cleaning
- Restaurant
- Employee discount
Quick apply
Restaurant Supervisor
Cafe Nar Ltd —London
- £17 - £18 an hour
- Full-time
- Hospitality
- English
- Supervising experience
- Annual leave
- Employee discount
Quick apply
6d
Nights Front of House Assistant
edyn —Bermondsey
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
1d
Back of House Supervisor
The Restaurant Hub - Crayford —Dartford
- £12.91 an hour
- Part-time
- Management
- Quality control
- Mentoring
- Employee discount
- Flexible schedule
Quick apply
7d
Front of House Team Member
Chilli Padi —London
- £12.71 - £14.71 an hour
- Part-time
- Serving
- Hospitality
- In-person
- Store discount
- Employee discount
Quick apply
Nights Front of House Assistant
Locke —Bermondsey
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
Quick apply
1d
Supervisor
Astrid & Miyu —London
- £31,000 a year
- Full-time
- Sales
- Supervising experience
- Mentoring
Quick apply
Reception Supervisor
Rapport —London
- £37,658 a year
- Full-time
- Management
- Supervising experience
- Front desk
- Employee assistance programme
2d
Night Housekeeping Attendant
The Montcalm Royal London House —London
- Weekend availability
- Hotel
- Cleaning
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Collection & Delivery Driver
Metropolitan Police —Belvedere
- £30,063 - £33,072 a year
- Full-time
- Customer service
- English
- Travel
22h
Housekeeping Porter
At Sloane —Chelsea
- £16.50 - £17.50 an hour
- Part-time
- English
- Hotel
- Communication skills
- Annual leave
- Referral programme
Quick apply
Hospitality Supervisor
Lexington Catering —London
- £31,805 a year
- Full-time
- Hotel
- Training & development
- Communication skills
Quick apply
10d
Casual Event Staff
Chartered Institute of Environmental Health —London
- Up to £14.80 an hour
- Monday to Friday
- Serving
- Bar
- Customer service
- Annual leave
Quick apply
1d
Supervisor Mowchi East Ham
Mowchi —London
- £13.71 - £15.00 an hour
- Part-time
- Hospitality
- Café
- Communication skills
- Employee discount
Quick apply
Housekeeping Floor Supervisor
Pan Pacific London —London
- Full-time
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
2d
Front of House / Micro-Kitchen Attendant
Yarzin Sella —London
- Full-time
- Serving
- Organisational skills
- Cleaning
Quick apply

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Front of House Supervisor

Locke -
London

Quick apply

Job details

Full-time
£30,000 a year
7 days ago

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Shift management
Internal department liaison
Staff training
POS
Front desk
Computer skills
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

Be you. At work.

Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning.

Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go.

We're looking for a Head Host/Duty Manager to join our team at Locke at Broken Wharf, London.

The role.

JOB OVERVIEW

To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way.

The Front of House Supervisor sets the standards for a seamless daily rooms operation, delivering service excellence, efficient room revenue performance, and a warm, energetic atmosphere that reflects our lifestyle brand.

To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel.

DUTIES AND RESPONSIBILITIES

Guest Experience & Service Delivery:

Oversee a guest‑first culture, ensuring every guest interaction aligns with our brand personality and service expectations.

Resolve guest concerns with empathy, urgency, and creativity.

Maintain high standards of cleanliness, ambience, and arrival experience in the lobby and front‑of‑house spaces.

Front Office Operations:

Supervise the daily Front Office operations during your shift, ensuring smooth check in, check out, and guest flow.

Monitor room availability, special requests, and VIP requirements, escalating where necessary.

Ensure accurate use of the PMS, payment processes, and guest profiles.

Work closely with Housekeeping and Maintenance teams to ensure rooms are ready, clean, and up to standard.

Follow operational SOPs and support the implementation of new procedures.

Team Support & Leadership:

Lead and motivate the Front Office team on shift, ensuring everyone is engaged and performing at their best.

Assist with training new employees and reinforcing brand service expectations.

Provide real time coaching to Front-of-House Assistants to improve service delivery and operational efficiency.

Support rota planning, shift briefings, and daily task allocation when required.

Financial & Rooms Performance:

Encourage and support the upselling of room categories and hotel services.

Ensure accurate billing, cash handling, and financial controls at the Front Office desk.

Help the team meet daily revenue and KPI targets through confident and informed recommendations.

Systems, Technology & Compliance:

Confidently use Front Office systems (e.g.: PMS, POS, payment systems) and support team members with troubleshooting.

Ensure all data protection, health & safety, and security policies are followed.

Support the implementation of technology that enhances guest experience.

General Operations & Team Support:

Work flexibly across multiple areas depending on business needs.

Support events, activations, and lifestyle programming.

Ensure public areas remain clean, inviting, and on-brand.

Maintain a positive, supportive, and inclusive team environment.

Follow all hotel policies, safety procedures, and brand standards.

Other:

While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates.

REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE

Qualifications:

High School diploma or equivalent is desirable

Experience:

Previous experience in a Front Office team leader/supervisor role within a lifestyle, boutique, or design led hotel is preferred.

Skills:

Knowledge of PMS, POS and operational software.

Ability to work under pressure and adapt to changing priorities.

Skilled in leading shift operations for the rooms department and delivering exceptional guest experiences.

A natural people person, with good communication, coaching, and problem solving skills.

Energetic, adaptable, and comfortable working in a fast paced, guest focused environment.

Solid commercial awareness with a desire to maximise room revenue opportunities.

Quick apply

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back of house supervisor jobs in stratford

Front of House Supervisor

Back of House Supervisor

Back of House Supervisor

Back of House Supervisor

Waiter/Waitress

Restaurant Supervisor

Nights Front of House Assistant

Back of House Supervisor

Front of House Team Member

Nights Front of House Assistant

Supervisor

Reception Supervisor

Night Housekeeping Attendant

Collection & Delivery Driver

Housekeeping Porter

Hospitality Supervisor

Casual Event Staff

Supervisor Mowchi East Ham

Housekeeping Floor Supervisor

Front of House / Micro-Kitchen Attendant

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