Customer service coordinator Work, Jobs in Handforth, Chs (with Salaries)

Watch Repair Intake & Administration Coordinator
Postal Repairs UK Ltd —Altrincham
- £26,000 - £30,000 a year
- Full-time
- Customer service
- English
- Administrative experience
- Sick pay
Quick apply
6d
Travel Operations Coordinator
Shehri Voyages Ltd —Manchester
- £2,300 - £3,000 a month
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Service Coordinator
Johnson Controls —Manchester
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
Customer Service Coordinator - Manchester
Rapport —Manchester
- £22,500 a year
- Part-time
- Employee assistance programme
Sales Project Coordinator
Benx —Stoke-on-Trent
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
Service Coordinator
Mercury Hampton Ltd —Manchester
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
10d
Customer Relationship Management Marketing Coordinator
Fig Solutions- Business and Advisory Ltd —Manchester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Customer service
- Annual leave
- Flexible schedule
Quick apply
Client Service Coordinator
BDA —Manchester
- £30,000 - £35,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Quick apply
3d
Customer Service & Logistics Co-Ordinator
Nichols PLC —Newton-le-Willows
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee discount
3d
Apprentice Customer Service Co-ordinator - 2 year FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Office Co-ordinator
Timesgroup Ltd —Runcorn
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Meeting and Events Sales Co-ordinator
Hotel Football —Manchester
- Up to £28,560 a year
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
18h
Customer Service Coordinator
Ibstock Plc —Longport
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
After Sales Support Coordinator
Himoinsa Power Solutions Ltd —Nantwich
- £25,420 - £28,000 a year
- Full-time
- Customer service
- Analysis skills
- Financial services
Quick apply
9d
Part-Time Sales Administrator & Customer Coordinator
Droylsden Glass Ltd —Manchester
- £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
2d
Hospitality Operations Coordinator
Manchester Metropolitan University —Manchester
- £28,031 - £30,378 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Life insurance
10d
Internal Sales Coordinator
M.Barnwell Services —Manchester
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Customer Care Co-ordinator
Bloor Homes —Holmes Chapel
- Temporary
- CRM software
- Customer service
- Communication skills
- Employee discount
2d
Customer Planning Coordinator
GXO Logistics —Warrington
- £27,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Service & Transport Co-Ordinator
Ainscough Environmental Services Ltd —Manchester
- £28,500 - £33,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Free parking
Quick apply

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customer service coordinator jobs near handforth, chs

Watch Repair Intake & Administration Coordinator

Postal Repairs UK Ltd
Altrincham

Quick apply

Job details

Permanent | Full-time
£26,000 - £30,000 a year
6 days ago

Benefits

On-site gym
Company pension
Transport links
Sick pay

Qualifications

Customer service
English
Administrative experience

Full job description

Watch Repair Intake & Administration Coordinator

Postal Repairs UK Ltd – Altrincham, Greater Manchester, WA14 4DZ

£26,000–£30,000 per year, depending on experience
Full-time | Permanent | In person

The Role

We are looking for an exceptionally organised, dependable and detail-focused person to take ownership of the intake and administration of customer watches arriving at our Altrincham workshop.

This is not a conventional desk-based administration role. You will personally handle, photograph, inspect and accurately record customers' watches, many of which are valuable and highly sentimental.

Every watch needs to be correctly identified, documented and moved securely through our workshop process. Accuracy, organisation and trust are therefore fundamental to this position.

You do not need to be a watch expert. We will provide training in watch terminology, repair processes and our systems. We are more interested in finding someone with the right attitude, excellent attention to detail and the ability to take responsibility for their work.

What You'll Be Doing

Your responsibilities will include:

Receiving and opening incoming customer parcels.
Carefully handling watches and customer property.
Checking watches and accompanying items against customer information.
Photographing watches and accurately recording their condition on arrival.
Booking watches into our repair management system.
Identifying and recording discrepancies, damage or missing information.
Ensuring watches and accompanying items remain correctly identified and securely controlled throughout the workshop process.
Organising incoming repairs securely within the workshop.
Preparing jobs for assessment by our technicians.
Tracking watches through the different stages of the repair process.
Maintaining accurate workshop records.
Supporting stock and parts administration.
Preparing repaired watches and documentation for secure return to customers.
Supporting the wider workshop team with day-to-day administration.

As your knowledge develops, there will be an opportunity to progress into preparing repair estimates and quotations and to take greater responsibility for workshop coordination.

Who We're Looking For

The most important qualities for this position are trust, accuracy and reliability.

You are likely to suit this role if you:

Have strong administrative or operational experience.
Naturally notice small details and discrepancies.
Are highly organised and methodical.
Take ownership of your work and see tasks through.
Are comfortable handling valuable and delicate customer property.
Can follow established processes consistently.
Are confident using computers, databases and web-based systems.
Communicate clearly and professionally.
Enjoy working in a practical, operational environment.
Can work independently whilst contributing to a small team.
Take pride in getting things right.

We particularly welcome applications from people who have worked in environments where accuracy, security, record keeping or careful handling of customer property are important.

Relevant backgrounds could include watches, jewellery, luxury retail, repair services, after-sales, optics, pharmacy, banking, stock control, logistics, quality control or similar environments.

Previous watch or jewellery experience would be an advantage, but it is not essential.

Working Hours

This is a permanent, full-time position based entirely at our workshop in Altrincham.

Monday: 9:30am–5:30pm
Tuesday: 9:30am–5:30pm
Wednesday: 9:30am–12:30pm
Thursday: 9:30am–5:30pm
Friday: 9:30am–5:30pm
Saturday: 9:00am–12:30pm

Approximately 34.5 hours per week, subject to agreed breaks.

Applicants should be comfortable with the advertised working pattern, including Saturday mornings.

About Postal Repairs UK

Postal Repairs UK is an independent specialist watch repair business based in Altrincham.

We receive watches directly from customers throughout the UK and provide a broad range of watch assessment and repair services from our working Altrincham workshop.

We are growing our in-house team and continuing to develop our workshop operation, making this an opportunity to join the business at an important stage of its development.

What We Offer

£26,000–£30,000 per annum depending on experience.
Permanent employment.
Company pension.
Full training in our systems and watch repair processes.
A varied role within a specialist industry.
Opportunity to develop specialist watch and repair knowledge.
Progression into estimating and broader workshop coordination for the right person.
On-site working in Altrincham.
Good transport links.

What You'll Need

At least two years' experience in administration, service coordination, customer service or another relevant operational environment.
Confidence using computer-based systems, databases or CRM software.
Strong written and spoken English.
The right to work in the UK.
Ability to work the advertised hours on-site in Altrincham.
Confidence handling valuable, delicate and sentimental customer property.
A reliable and responsible approach to work.

Applying

We are actively reviewing applications and intend to begin interviewing suitable candidates promptly.

Please submit your CV and answer the application questions carefully so we can understand your experience and what you could bring to the role.

Attention to detail is particularly important to us. When answering the final application question about what makes you a strong candidate for this role, please include the word “pivot” somewhere in your response.

Job Type: Full-time, Permanent
Pay: £26,000–£30,000 per year
Work Location: In person, Altrincham WA14 4DZ

Pay: £26,000.00-£30,000.00 per year

Benefits:

Company pension
On-site gym
Sick pay

Ability to commute/relocate:

Altrincham WA14 4DZ: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you able to work the advertised hours, including Saturday mornings, on-site in Altrincham?
Do you have the right to work in the UK?
Have you previously worked in a role involving valuable or delicate customer property, stock, quality control, repairs, jewellery, watches or luxury goods?
Do you have experience using CRM, booking or database systems?
Have you worked in watches, jewellery, luxury goods, repairs, after-sales or another detail-critical environment?
What makes you a strong candidate for this role, and why would you like to work within the watch repair industry?

Experience:

Administrative: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in handforth, chs

Watch Repair Intake & Administration Coordinator

Travel Operations Coordinator

Service Coordinator

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Client Service Coordinator

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Customer Service Coordinator

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Internal Sales Coordinator

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