Front office associate Work, Jobs in London, Eng (with Salaries)

Front Office Associate (Hotel)
Dorsett Canary Wharf —Canary Wharf
- £26,500 a year
- 8 hour shift
- Bilingual
- Hospitality
- Hotel
Quick apply
11d
Night Security Officer - Sheraton Grand London Park Lane
Marriott International, Inc —London
- £30,674 a year
- 12 hour shift
- Hospitality
- Hotel
- Communication skills
1d
Casual Guest Arrival Expert - London Marriott Hotel Canary Wharf
Marriott International, Inc —London
- £14.42 an hour
- Full-time
- Hotel
- Resort
6h
Team Member (Admin)
NEXT —London
- £8.53 - £12.96 an hour
- Part-time
- Employee discount
2d
Junior Clinical Operations Associate
Heim —London
- £27,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Communication skills
Quick apply
1d
Junior Concierge, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Front of House Associate (Maternity Cover, 12-Month FTC)
Kernel —London
- Hospitality
- Customer service
- Microsoft Office
13h
Special Projects Associate
Healthtech-1 —London
- £2,500 - £45,000 a year
- Overtime
- Communication skills
- School
- Annual leave
- Work from home
Operations Client Relationship Management (Associate)
Nomura —London
- Financial services
- AI
- Communication skills
Front Desk Associate
Rosewood London —London
- Full-time
- Hotel
- Guest services
- Annual leave
Quick apply
13d
Guest Service Supervisor - London Marriott Hotel Canary Wharf
Marriott International, Inc —London
- Full-time
- Customer service
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
7d
Assistant Front Office Manager - London Marriott Hotel Canary Wharf
Marriott International, Inc —London
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
7d
Kitchen Helper/ front office
Sarpanch ji —London
- Part-time
- Bilingual
- Hospitality
- Hotel
- Free parking
Quick apply
5d
Compliance Associate - Control Room
Millennium Management —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Equity Middle Office - Cash Prime Brokerage (Associate)
Nomura —London
- Microsoft Powerpoint
- Microsoft Excel
- Organisational skills
Community Associate, London
WeWork —London
- Full-time
- Hospitality
- Bar
- Sales
14d
Front Desk - Guest Experience Supervisor
Marriott International, Inc —London
- Full-time
- Hospitality
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Night Butler, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Sick pay
Assistant Front Desk Manager
Rosewood London —London
- Full-time
- Hotel
- Continuous improvement
- Mentoring
- Annual leave
Quick apply
9d
Assistant Front Office Manager
Dorsett Canary Wharf —Canary Wharf
- £37,000 a year
- Full-time
- Hospitality
- Hotel
- Mentoring
Quick apply
11d

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Front Office Associate (Hotel)

Dorsett Canary Wharf
Canary Wharf

Quick apply

Job details

Permanent | Full-time
£26,500 a year
11 days ago

Benefits

Company pension

Qualifications

Bilingual
Hospitality
Multilingual
Guest services
Hotel experience

Full job description

Dorsett Canary Wharf, one of the newest 4-star hotels within the Dorsett Hospitality International portfolio, is located in the vibrant heart of Canary Wharf, London — a strategically important district for financial, media, and business services. We are currently seeking Front Office Associates to join our Front Office team.

The Role

Front Office Associate serves as the first point of contact for all guests and visitors, playing a vital role in shaping the overall guest experience. This position is responsible for managing check-ins and check-outs, responding to guest inquiries and requests, handling phone and email communications, and supporting the efficient operation of the front desk.

Work Hour and Schedule

8-hour shift , 40 hours per week
Work on a scheduled shift rota, including availability on weekends and public holidays

Brief Responsibilities

Warmly welcome and farewell guests, ensuring a professional and friendly first impression.
Perform accurate and efficient check-in/out using the hotel’s property management system (OPERA Cloud).
Handle guest inquiries, complaints, and service issues promptly and politely, escalating when necessary to ensure guest satisfaction.
Actively promote hotel offerings including room upgrades, packages, breakfast, and late check-outs to enhance guest experience and support revenue goals.
Support lobby coverage during peak periods, offering assistance to guests with directions, inquiries, or luggage coordination.
Manage room reservations, extensions, cancellations, and modifications, while monitoring availability and coordinating with supervisors on walk-ins.
Respond to guest emails, calls, and messages promptly and professionally.
Process payments and reconcile guest accounts with attention to accuracy and security.
Complete daily checklist tasks and uphold front desk standards consistently.
Liaise effectively with Housekeeping, Maintenance, and other departments using the appropriate channels to coordinate room status and guest requests.
Performs additional duties outside the scope of this job description as assigned by senior or higher management, in line with operational needs and business priorities.

The Benefits

As a member of our hotel, you will enjoy:

28 Days Holidays
Birthday Leave
Meals on Duty
Free Uniform Dry Cleaning
Associate discounted rates with our hotels worldwide
Training and Development Opportunities
Auto Enrolment Pension
Free Eye test for VDU users
Social Events
Join our passionate ESG committee to promote sustainability

A bit about us

Dorsett Canary Wharf features 231 guestrooms. The hotel offers a range of front-of-house facilities, including a authentic Chinese restaurant, a gym, conference facilities on the lower levels, and a sky bar with an outdoor terrace on Level 25.

Dorsett is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Note about Job Application

Thank you for taking the time to apply for an opportunity with Dorsett Hospitality International. If you do not hear from us within 14 days, your application has been unsuccessful on this occasion. May we take this opportunity to wish you all the best for the future.

Job Types: Full-time, Permanent

Pay: £26,500.00 per year

Application question(s):

Will you require visa sponsorship to work in the UK?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

front office associate jobs in london, eng

Front Office Associate (Hotel)

Night Security Officer - Sheraton Grand London Park Lane

Casual Guest Arrival Expert - London Marriott Hotel Canary Wharf

Team Member (Admin)

Junior Clinical Operations Associate

Junior Concierge, Pre-Opening - The St. Regis London

Front of House Associate (Maternity Cover, 12-Month FTC)

Special Projects Associate

Operations Client Relationship Management (Associate)

Front Desk Associate

Guest Service Supervisor - London Marriott Hotel Canary Wharf

Assistant Front Office Manager - London Marriott Hotel Canary Wharf

Kitchen Helper/ front office

Compliance Associate - Control Room

Equity Middle Office - Cash Prime Brokerage (Associate)

Community Associate, London

Front Desk - Guest Experience Supervisor

Night Butler, Pre-Opening - The St. Regis London

Assistant Front Desk Manager

Assistant Front Office Manager

I want to receive the latest job alerts for front office associate in london, eng

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