Client coordinator Work, Jobs in Sidcup, Gtl (with Salaries)

Service Delivery Coordinator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
4d
Service Coordinator
Mitsubishi Electric —Rainham
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Annual leave
Quick apply
10h
Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
Quick apply
1d
Project Coordinator
EMJ —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Project management
- Communication skills
Quick apply
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
Coordinator, Client Services
Disney Entertainment and ESPN Product & Technology —London
- Hybrid work
- Microsoft Word
- Computer literacy
- Communication skills
- Annual leave
- Employee discount
11d
Client Services Coordinator
RGH‑Global Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Organisational skills
Project Coordinator / Team Administrator
ZHA —London
- Microsoft Powerpoint
- Microsoft Outlook
- IT
Corporate Health & Wellbeing Coordinator
HCA Healthcare UK —London
- £31,000 - £41,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- No degree
- Employee discount
4d
Client Relationship Coordinator (Client Onboarding & Invoicing)
Withersworldwide —London
- Full-time
- Bachelor's degree
- Computer skills
- Communication skills
4d
Works Coordinator
JP Air Conditioning Services Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Microsoft Word
- CRM software
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
Trainee Property Coordinator
Humphrey & Gray Ltd —Reigate
- £21,158 - £24,785 a year
- Full-time
- Customer service
- No experience needed
- Administrative experience
- Health & wellbeing programme
- Referral programme
Quick apply
5d
Care Coordinator Apprentice
Fabs Domiciliary Homecare ltd —Bromley
- £16,000 - £18,000 a year
- Full-time
- In-person
- Referral programme
Quick apply
ADMINISTRATOR
Laing O'Rourke —Dartford
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
4d
Social Value Coordinator
Frankham —London
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Annual leave
- Work from home
People Operations Coordinator
Gravita —London
- Hybrid work
- Administrative experience
- Human resources
Quick apply
Studio and Resource Coordinator
Another A Story —London
- Communication skills
- Office experience
Events Coordinator
ITP Media Group —London
- Hospitality
- Microsoft Office
- Bachelor's degree
Quick apply
Bookings & Despatch Coordinator
Complete Transport Solutions Ltd —London
- £21 - £23 an hour
- Monday to Friday
- Customer service
- English
Quick apply

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Service Delivery Coordinator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
4 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Contract management
Microsoft Outlook
Client engagement
Customer service
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Relationship management
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Co-ordinator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Personal Attributes

Customer-focused and service-driven.
Professional, confident, and approachable.
Proactive and solutions-oriented.
Excellent problem-solving skills.
Strong attention to detail.
Resilient and adaptable.
Ability to build positive relationships at all levels.
Committed to continuous improvement and high standards of service

Why Join Us?

As a Service Delivery Co-ordinator, you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client coordinator jobs in sidcup, gtl

Service Delivery Coordinator

Service Coordinator

Client Services Coordinator

Project Coordinator

Client Services Coordinator

Coordinator, Client Services

Client Services Coordinator

Project Coordinator / Team Administrator

Corporate Health & Wellbeing Coordinator

Client Relationship Coordinator (Client Onboarding & Invoicing)

Works Coordinator

Customer Support Coordinator

Trainee Property Coordinator

Care Coordinator Apprentice

ADMINISTRATOR

Social Value Coordinator

People Operations Coordinator

Studio and Resource Coordinator

Events Coordinator

Bookings & Despatch Coordinator

I want to receive the latest job alerts for client coordinator in sidcup, gtl

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