Customer support coordinator Work, Jobs in Thurrock, Ess (with Salaries)

Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
Quick apply
2d
Service Coordinator
Mitsubishi Electric —Rainham
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Annual leave
Quick apply
1d
Support Case Coordinator
Vusion —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
6d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
Client Services Coordinator
Volaro Digital —Ingatestone
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Organisational skills
- Work from home
Quick apply
16h
Office Coordinator & Resident Liaison
NSM Services Limited —South Ockendon
- From £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
2d
Dental Receptionist/treatment coordinator
Barkingside Dental Care Ltd —Barkingside
- Part-time
- Front desk
- In-person
Quick apply
Customer Support Coordinator
QA —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
6d
Communications Office Coordinator
House of Commons UK Parliament —London
- £31,529 - £34,913 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
5d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Sales Coordinator
Light Style London Ltd —Croydon
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Flexitime
- Employee discount
Quick apply
Customer Experience Coordinator
Splend —London
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Solar PV Administrator / Renewables Operations Coordinator
Baltic Electric Ltd —London
- £15 - £20 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Work from home
- Referral programme
Quick apply
5d
Sales Co-ordinator
technical fixings —Maidstone
- From £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
17h
Customer Assistance Coordinator - Home Assistance
Allianz Partners —London
- From £29,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Store discount
- Health & wellbeing programme
Quick apply
Import Customer Service Coordinator
CEVALogistics —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
14d
Coordinator, Client Services
Disney Entertainment and ESPN Product & Technology —London
- Hybrid work
- Microsoft Word
- Computer literacy
- Communication skills
- Annual leave
- Employee discount
12d
Helpdesk Coordinator
Rapport —London
- £35,000 a year
- Full-time
- Customer service
- Guest services
- Employee assistance programme
12h
Client Services Coordinator
RGH‑Global Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Organisational skills
Export Sales and Logistics Co-ordinator
RGH‑Global Limited —Basildon
- £23,958.38 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills

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Client Services Coordinator

M S Webb & Company Limited
Chatham

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
2 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
GCSE
Administrative support experience
Business processes
Case record updates
Internal department liaison
Microsoft Office Suite
Compliance management
Purchase order creation
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

About the Role

Our Enforcement Department delivers specialist enforcement services on behalf of external clients, primarily commercial landlords. Working in a fast-paced and varied environment, the team manages a range of enforcement matters, including landlord and tenant disputes, property possession, Commercial Rent Arrears Recovery (CRAR), trespass, and the removal of abandoned goods and vehicles.

We are looking for a proactive, organised and customer-focused Client Services Administrator to provide high-quality administrative and client support to our Enforcement team. This is an excellent opportunity for someone who enjoys working in a busy environment, managing multiple priorities, and delivering exceptional service to both clients and colleagues.

As a key member of the team, you will coordinate enforcement deployments, manage client communications, prepare legal and operational documentation, maintain accurate records, and ensure cases progress efficiently from instruction through to completion.

Key Responsibilities

Act as a primary point of contact for clients, responding professionally to telephone and email enquiries.
Liaise with clients regarding enforcement instructions, eviction requirements and case progress.
Prepare authority documentation, notices, correspondence and appointment confirmations.
Schedule and coordinate enforcement agents, locksmiths and other service partners for property attendances and evictions.
Process deployment documentation, raise purchase orders and prepare invoices for each instruction.
Provide administrative support for Commercial Rent Arrears Recovery (CRAR) cases and other enforcement activities.
Draft notices and assist in preparing supporting documentation and written evidence where required.
Accurately process inbound documentation and maintain case records within the company case management system.
Maintain manual and electronic records, ensuring all client information is accurate and up to date.
Monitor case progress and ensure work is completed within agreed timescales and service standards.
Ensure compliance with relevant legislation, company procedures and regulatory requirements.
Support the wider Enforcement team with a broad range of administrative duties to ensure an efficient and effective service.
Work collaboratively with colleagues across departments to support a flexible, customer-focused approach to service delivery.
Identify opportunities to improve administrative processes and contribute to continuous service improvement.

About You

The successful candidate will be highly organised, adaptable and committed to delivering excellent customer service. You will be confident managing a busy workload, communicating with clients professionally and maintaining a high level of accuracy in your work.

Skills and Experience

Previous administrative experience within enforcement, legal services, property, debt recovery or a similar environment is desirable.
Excellent organisational skills with the ability to prioritise competing workloads and meet deadlines.
Strong attention to detail and a commitment to producing accurate work.
Confident using Microsoft Office applications and learning new systems quickly.
Comfortable working with a range of case management and business software.
Excellent written and verbal communication skills with the ability to build positive relationships with clients and colleagues.
Strong problem-solving skills and the ability to use initiative when dealing with enquiries or changing priorities.
Ability to work both independently and as part of a collaborative team.
Professional, reliable and able to maintain confidentiality at all times.
A positive, flexible and solutions-focused approach to work.

Desirable Qualifications and Knowledge

GCSE (or equivalent) in English and Maths.
Knowledge of enforcement procedures, landlord and tenant legislation, or legal processes would be advantageous.
Experience supporting legal, regulatory or compliance-based processes is desirable.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

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