Customer support coordinator Work, Jobs in Hathersage, Dby (with Salaries)

Client Support Coordinator
Harper James —Sheffield
- £30,000 - £35,000 a year
- Hybrid work
- CRM software
- Business development
- Analysis skills
Quick apply
12d
Sales & Marketing Coordinator
Your IT Department Ltd —Nottingham
- £14,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
European Logistics Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- In-person
- Annual leave
Quick apply
Customer Care Co-ordinator
Genuit Group —Ripley
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Services Order fulfilment Coordinator
Apollo Scientific —Manchester
- £25,728 - £26,728 a year
- Full-time
- Oracle
- Microsoft Outlook
- Customer service
- Free parking
- Flexitime
Quick apply
5d
Customer Service Co-ordinator
Ibstock Plc —Sheffield
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
Sales Coordinator
Bradbury & Son Ltd —Buxton
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Planning and Support Coordinator (Administration)
Horbury Property Services Ltd —Rotherham
- £23,500 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
12d
Customer Coordinator
Pilgrim's Europe —Hyde
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
European Logistics Coordinator
Nutreco —Ashbourne
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
6d
Sales Coordinator
Samuel Grant Packaging —Stockport
- £26,690.66 a year
- Full-time
- Sales
- Customer service
- IT
Quick apply
Patient Services Coordinator
Baxter —Stockport
- Customer service
- Microsoft Office
- Organisational skills
Part-Time Sales & Repair Coordinator
Heanor Phones —Heanor
- £12.71 - £14.00 an hour
- Part-time
- Sales
- Customer service
- In-person
- Employee discount
- Flexible schedule
Quick apply

Related jobs to explore

Based on your search for customer support coordinator

Referrals Coordinator
Esland —Belper
You will work with key stakeholders to ensure that all placements are well-matched and safe putting the best interests of our young people first.
£31,500 a year
Quick apply
Health Hub Coordinator
The Sheffield College —Sheffield
Anyone who has regular contact with children and young people in their day-to-day responsibilities must ensure they are safe. Free eye tests for VDU users.
£36,193.40 - £41,800.02 a year
9d

I want to receive the latest job alerts for customer support coordinator in hathersage, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near hathersage, dby

Customer Support Coordinator jobs in Sheffield

Customer Service Coordinator jobs in Manchester

Customer Service Coordinator jobs in Remote

Logistic Coordinator jobs in London

Customer Service jobs in Cambridge

Customer Service Coordinator jobs in London

Customer Service Coordinator jobs in Leeds

Junior Event Coordinator jobs in London

Customer Service jobs in Stockport

Sales And Marketing Manager jobs in Letchworth

Sales And Marketing Manager jobs in Bolton Bl3

Sales And Marketing Manager jobs in Newry

Sales And Marketing Manager jobs in Uxbridge

Office Manager jobs in Edinburgh

Marketing Summer Internship jobs in London

Marketing jobs in Chester

London Underground Customer Service Assistant jobs in Greater London

Customer Support Coordinator jobs in West London

Customer Support Coordinator jobs in Dewsbury

Customer Support Coordinator jobs in Windsor

Client Support Coordinator

Harper James -
Sheffield

Quick apply

Job details

£30,000 - £35,000 a year
12 days ago

Benefits

Discounted gym membership
Car scheme

Qualifications

CRM software
Business development
Analysis skills
Organisational skills
HubSpot
Communication skills

Full job description

Client Support Coordinator

Location: Sheffield – Hybrid with a possibility of remote

Reporting line: You will report directly to our Client Operations Manager, ensuring alignment with firm wide goals and priorities.

Salary : £30-£35k depending on experience

About the Role

We are seeking an experienced and proactive Client Support Coordinator to oversee and enhance the firm’s client service delivery within our Client Operations function. This is a senior operational role, acting as the key escalation point for complex client matters and leading the day-to-day coordination of the Client Support Unit. You will bridge operational delivery and strategic service improvement, ensuring high standards of client care, data integrity, and efficiency across all client-facing processes. You will work closely with fee earners, Account Managers, Compliance, Accounts, Business Development and Marketing to ensure our client experience remains consistent, responsive and aligned with firm values.

What You Will Be Doing

You will play a central role in safeguarding and strengthening the firm’s client support operations. Your responsibilities will include:

Overseeing day-to-day client support activity, ensuring inbox triage, ticket management and query resolution are handled efficiently and professionally.
Acting as the senior escalation point for complex queries and minor complaints, ensuring timely and effective resolution.
Safeguarding HubSpot data integrity, including accurate association of finance and fee earner communications, maintaining workflow accuracy and ensuring reliable client records.
Managing plan renewals, closures and billing accuracy, ensuring data, rates and plan information remain aligned across systems.
Leading the operational management of Extend plans, including manual usage reconciliation, renewal and pricing support, tier changes and workflow updates.
Providing reporting support for client activity and plan performance, including legacy reporting requirements for specific Extend clients.
Liaising closely with Accounts, fee earners and Account Managers to resolve billing queries, reconcile data and maintain operational accuracy.
Monitoring service metrics and identifying opportunities to streamline processes and reduce manual workload.
Line managing and supporting junior team members to maintain service quality and consistency.

About Harper James

Harper James is a full-service commercial law firm designed specifically to support ambitious SMEs. Our unique subscription-based model is redefining how legal services are delivered, making high-quality legal support more accessible, transparent and commercially aligned. We have grown rapidly and recently secured private equity backing from LDC to support our next phase of expansion. This is an exciting time to join a firm that is leading innovation within legal services.

What We Are Looking For

We are looking for someone who combines operational oversight with a strong client service mindset and the confidence to engage senior stakeholders.

You will ideally have:

At least three years’ experience in client services, legal operations or business support within a legal or professional services environment.
Experience managing complex client escalations and service delivery workflows.
Strong working knowledge of CRM systems, ideally HubSpot, and operational reporting tools.
Experience producing and interpreting service performance data.
Proven ability to create or refine SOPs and training documentation.
Excellent written and verbal communication skills, with confidence working alongside senior stakeholders.
Strong organisational skills and the ability to prioritise and make sound decisions independently. Skills and Attributes
Calm and professional under pressure.

• Accountable for service quality and client outcomes. • Strong analytical mindset with a focus on improvement.

Confident leading and mentoring others.
Collaborative and able to build relationships across departments.
Proactive and solutions-focused.
Committed to confidentiality, professionalism and integrity.

The bottom Line

An opportunity to play an important part in the next phase of growth for a law firm leading innovation within legal services.
An environment with no politics, no bureaucracy, working with a passionate, supportive and dedicated team who all play a fundamental part in the success and continued growth of the business.
33 days holiday, including public holidays.
Option to buy up to 5 holiday days a year.
Private Healthcare
Death in service benefit.
Access to our electric car scheme
Discounted gym memberships, access to retailer discounts, team socials and more!

NO AGENCIES PLEASE

Quick apply

Refine Your Search

customer support coordinator jobs in hathersage, dby

Client Support Coordinator

Sales & Marketing Coordinator

European Logistics Coordinator

Customer Care Co-ordinator

Customer Services Order fulfilment Coordinator

Customer Service Co-ordinator

Sales Coordinator

Planning and Support Coordinator (Administration)

Customer Coordinator

European Logistics Coordinator

Sales Coordinator

Patient Services Coordinator

Part-Time Sales & Repair Coordinator

Related jobs to explore

I want to receive the latest job alerts for customer support coordinator in hathersage, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected