Client services manager Work, Jobs in Houghton Regis, Bdf (with Salaries)

Key Account & Client Relations Manager
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Mentoring
Quick apply
5d
Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
Project Manager Services Coordinator
Vertiv —Bedford
- Microsoft Excel
- Maintenance
- Project management
Client Manager
Worknest Secure —Stevenage
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Workflow Co-ordinator ( Operations)
GRM ENERGY LTD —Watford
- From £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
1d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
6d
CSR (Customer Service Representative)
Total IT Technology Solutions Ltd —Bedford
- £26,436.80 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Annual leave
- Referral programme
Quick apply
Business Development Manager
BLISS ROUTIE COURIER LTD —Luton
- £45,000 - £60,000 a year
- Full-time
- Sales
- Business development
- Project management
Quick apply
4d
Business Development Manager (BDM)
Pelican Products, Inc. —Leighton Buzzard
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Part Time Office Administrator
Waterman Tree Co. —Hitchin
- £13.50 an hour
- Full-time
- CRM software
- Administrative experience
- Organisational skills
- Free parking
Quick apply
1d
Sales Resources Coordinator
Arnold Clark —Milton Keynes
- From £0.01 a year
- Monday to Friday
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
Quick apply
13d
Project Coordinator - Hemel (Simpro Experience)
Learnd —Hemel Hempstead
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Employee assistance programme
1h
Administrator
OCS Group —Aylesbury
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
6d
Account Manager (E-Commerce)
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
2d
Administrator
Arnold Clark —Milton Keynes
- £28,000 a year
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Senior Account Manager – Ecommerce
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Customer service
- Analysis skills
- Mentoring
Quick apply
5d
Business Development Manager
Magna Flex —Hemel Hempstead
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Leadership
- Free parking
- Work from home
Quick apply
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
10d

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client services manager jobs near houghton regis, bdf

Key Account & Client Relations Manager

Airbox Fulfilment -
Leighton Buzzard

Quick apply

Job details

Full-time
5 days ago

Benefits

Private medical insurance

Qualifications

Client engagement
Customer service
Stakeholder liaison
3PL
Analysis skills
Partnership building
Supply chain and logistics experience
Mentoring
Relationship management
Account management
Communication skills
Analytics

Full job description

Our success is built upon the trust and dedication of our team members. We view ourselves not only as a warehouse and distributor but as an integral part of our clients' businesses. We are confident in our ability to provide the best service available and are always looking for passionate individuals to join us in our mission. Whether you're interested in operations, customer service, or content creation, Airbox Fulfilment offers a dynamic and supportive environment for personal and professional growth.

We partner with some of the UK's fastest-growing ecommerce brands, including Hoodrich, Wild Cosmetics, Naked Wolfe, Billionaire Boys Club and many more, delivering exceptional fulfilment solutions that help our clients scale.

As our business continues to grow, we're looking for an experienced ecommerce professional who can combine outstanding client relationship management with operational leadership. This is more than a traditional account management role—it's an opportunity to influence service delivery, mentor others and become a trusted strategic partner to some of our largest ecommerce clients.

About the Role
As Key Account & Client Relations Manager, you'll take ownership of Airbox's most strategically important client relationships, ensuring we continue to deliver an exceptional customer experience whilst identifying opportunities to strengthen partnerships and grow our business.

This is a hybrid commercial, operational and leadership role. You'll work closely with our Account Managers, Warehouse Operations, Finance and Senior Leadership Team to ensure service excellence is consistently delivered across our client portfolio.

Alongside managing your own portfolio of key accounts, you'll act as the senior escalation point for customer issues, support the development of the Account Management team and help establish the service standards that make Airbox the fulfilment partner of choice.

The key responsibilities of the role include:

✅ Managing relationships with Airbox's largest and most strategically important clients

✅ Leading Quarterly Business Reviews (QBRs), operational review meetings and strategic planning sessions

✅ Acting as the senior escalation point for customer concerns and service recovery

✅ Supporting and mentoring the Account Management team to deliver consistently high service standards

✅ Working closely with Warehouse Operations to ensure client expectations and SLAs are achieved

✅ Identifying opportunities to improve customer retention, satisfaction and account growth

✅ Supporting commercial discussions, contract renewals and service development

✅ Analysing customer performance, identifying trends and implementing continuous improvements

✅ Acting as the voice of the customer across the business, ensuring operational decisions reflect client priorities

This role is perfect for someone who enjoys building executive-level relationships, solving complex operational challenges and helping shape the future of a growing Client Services function.

What We Offer

Competitive salary (Dependent on experience)
Up to 10% annual bonus
Discounts across a variety of stores
24/7 Mental Health Hotline
Six paid-for counselling sessions per year
Phone access to trained nurses 24/7
After three years of service, full private healthcare
Immediate start available!
Opportunities to progress within the business

What We’re Looking For
✔ Significant experience managing strategic or key customer accounts

✔ Experience within third-party logistics (3PL), fulfilment, supply chain or ecommerce operations

✔ Excellent relationship-building and stakeholder management skills, with the confidence to engage senior customer contacts

✔ Strong commercial awareness with experience identifying opportunities for account growth and customer retention

✔ Previous experience mentoring or supporting Account Managers

✔ Excellent communication, presentation and negotiation skills

✔ Strong analytical skills with the ability to interpret operational and commercial performance data

✔ Experience working collaboratively across Operations, Finance, Commercial and Customer Service teams

✔ Highly organised with excellent attention to detail and the ability to manage multiple priorities

✔ A calm, professional and solutions-focused approach, particularly when managing escalations

How to Apply
Please submit your CV and a covering letter explaining why you’re suitable for the role. You will be asked to answer some questions as part of your application. If you do not answer these, your application will likely be rejected, so please take a minute to tell us more about you!

No phone applications, please. We will review all applications and get back to shortlisted candidates quickly.

Best of luck with your application!

The Airbox Fulfilment Team

Quick apply

Refine Your Search

client services manager jobs in houghton regis, bdf

Key Account & Client Relations Manager

Senior Account Manager

Client Services Coordinator - Temporary

Project Manager Services Coordinator

Client Manager

Workflow Co-ordinator ( Operations)

Contact Centre Operations Manager

CSR (Customer Service Representative)

Business Development Manager

Business Development Manager (BDM)

Part Time Office Administrator

Sales Resources Coordinator

Project Coordinator - Hemel (Simpro Experience)

Administrator

Account Manager (E-Commerce)

Sales Operations Manager

Administrator

Senior Account Manager – Ecommerce

Business Development Manager

Client Onboarding Executive

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