Helpdesk administrator Work, Jobs in Purfleet, Ess (with Salaries)

Commercial Contracts Support (Administrator)
Artic Building Services —Dartford
- £26,000 - £30,000 a year
- Overtime
- Microsoft Word
- Computer literacy
- Contracts
- Free parking
- Health & wellbeing programme
Quick apply
3d
Service Administrator / Service Coordinator
Pearly Gate Maintenance Limited —Basildon
- £25,420 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
8d
Software Support Administrator
Kassy Software Solutions Ltd —London
- £29,000 - £34,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
- Health & wellbeing programme
Quick apply
1d
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
14d
Learning & Development Administrator
London Borough of Havering —Romford
- £31,611 - £33,987 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
22h
Client Services Administrator
M S Webb & Company Limited —Chatham
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- Data entry
- In-person
Quick apply
3d
Commercial Contracts Administrator
Artic Building Services —Dartford
- Overtime
- Microsoft Word
- Computer literacy
- Contracts
- Referral programme
14d
Facilities Administrator
Dexters —London
- £28,000 a year
- Full-time
- Communication skills
- Time management
- Employee discount
Quick apply
13d
Administrator / Helpdesk Co-ordinator
BidvestNoonan —London
- £17,069.49 a year
- Part-time
- Microsoft Office
- Travel
- Communication skills
- Work from home
Quick apply
1d
IT Network Administrator
Royal Academy of Arts —London
- £39,000 a year
- Full-time
1d
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- Linux
- AI
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
Senior Surveyor/Estates Manager - Industrial
Colliers International EMEA —London
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
Regional Estates Manager - Occupier Services
Colliers International EMEA —London
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
Quick apply
3d
Manager - Operational Design and Delivery
HSBC Global Services Limited —London
- Full-time
- Organisational skills
7d
Mobile A/C Engineer
ABM UK —London
- £38,000 a year
- 8 hour shift
- Maintenance
- Employee discount
Quick apply
Mobile A/C Engineer
ABM —London
- 8 hour shift
- Maintenance
IT & Business Systems Administrator
UNEEK CLOTHING Company Ltd —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
2h
Business Support Administrator
Skanska —London
- Quality control
- Contracts
- Bereavement leave
1d

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helpdesk administrator jobs near purfleet, ess

Commercial Contracts Support (Administrator)

Artic Building Services -
Dartford

Quick apply

Job details

Permanent | Full-time
£26,000 - £30,000 a year
3 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Discounted gym membership
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Contract management
Report writing
Report generation
CAFM software
Computer literacy
Stakeholder liaison
Microsoft Office Suite
Data management
Contracts
Communication skills

Full job description

Job Description:

Job Description: Commercial Contracts Administrator

Location: 17 Schooner Park, Schooner Court, Dartford, Kent DA2 6NW

Working Hours: Monday to Friday, 8am - 5pm

Employment Type: Permanent

Start Date: ASAP

About Artic Building Services Ltd:

Artic Building Services Ltd is an established and recognised leader within the M&E (Mechanical & Electrical) and Facilities Management sector. With a robust reputation for excellence and high standards, we have successfully built a solid foundation of diverse blue-chip clients across both commercial and public sectors. We pride ourselves on delivering comprehensive and high-quality services to our partners.

About the Role:

We are seeking a highly organised and proactive Commercial Contracts Administrator to join our dedicated team. This pivotal role will be instrumental in ensuring the smooth and efficient operation of our commercial contracts. You will be the central point of contact for administrative and helpdesk tasks, working closely with our engineering teams, and playing a crucial part in delivering exceptional service. This is a dynamic role requiring a meticulous approach and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Contract Support & Communication: Provide dedicated administrative support to the Contracts Manager, ensuring frequent, detailed feedback on work progress and escalating any queries or issues promptly.
Helpdesk & CAFM Management: Act as the focal point for the client's CAFM (Computer-Aided Facilities Management) system, efficiently organising and controlling a high volume of incoming callouts (100+ per day) while strictly adhering to Service Level Agreements (SLAs).
Financial & Invoicing Administration:
Raise all quotes accurately based on costing sheets provided by the Contracts Manager.
Track all reactive and additional works, including associated costs, ensuring transparency and accuracy.
As a custodian, ensure all works are invoiced within Artic's timeframes and are fully transparent and compliant.
Works Coordination: Coordinate, administrate, and manage both reactive and Planned Preventative Maintenance (PPM) works in line with strict contract and company performance measures.
Liaison & Escalation: Liaise effectively with Engineers and Subcontractors, ensuring works standards are maintained, and communicating progress and issues for timely escalation.
Reporting & Compliance:
Demonstrate excellent due diligence when auditing all core company and client reports to ensure compliance and facilitate fluid invoicing.
Provide essential administrative support in compiling Hard FM reports across the Residential and Mechanical Contracts.
PPM Data Management: Ensure all PPM-related items, including assets, schedules, scope of works, and inclusions/exclusions, are accurately managed and updated within our CAFM system.

Skills and Experience Required:

Proven Experience: At least 2 years of demonstrable experience working within a challenging Service & Maintenance (S&M) or Facilities Management (FM) related environment.
CAFM System Proficiency: Solid experience in using and understanding a CAFM system is essential.
Organisational Excellence: Highly logical, organised, and methodical approach to ensure 100% completion of all works.
Prioritisation & Multi-tasking: Exceptional ability to prioritise and multi-task effectively to a high level, consistently achieving strict deadlines.
Pressure Management: Proven ability to work efficiently and accurately under pressure to achieve required Client and Contract Service Levels.
Adaptability: Adaptable to a variety of works and contract demands.
IT Literacy: Advanced IT literacy in all Microsoft packages, particularly Word and Excel, with the ability to produce detailed reports.
Communication: Strong verbal and written communication skills for liaising with engineers, subcontractors, clients, and students.
Flexibility: Willingness to work overtime if and when required to meet contract demands.

Health and Safety: As a member of the Artic Building Services team, you will be required to fulfil our legal duty to take reasonable care for the health and safety of yourself and others who may be affected by your actions, and to follow all guidance and instructions given in this respect. Your commitment to a safe working environment is paramount.

Why Join Artic Building Services? This is an excellent opportunity to join a leading and reputable company within the M&E and Facilities Management sector. You will be an integral part of a key contract, contributing directly to client satisfaction and operational success. We offer a permanent position with competitive compensation and the chance to develop your career within a supportive and dynamic environment.

Application Process: If you possess the required skills and experience and are eager to contribute to a successful and growing team, please submit your CV and a cover letter detailing your suitability for this role.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability

What we offer

Holiday Allowance 25 days plus bank holidays.
Sickness Scheme
Family Friendly Pay
Life Assurance
360 Wellbeing App - 24/7 access to GP appointments
Death in Service Insurance
Scottish widow pension
Fertility Treatment Support Leave
Paid Maternity Leave
Paid Paternity Leave
Gym & fitness discounts and other lifestyle discounts
Employee refer-a-friend scheme
Employee Recognition Scheme

Pay: £26,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Ability to commute/relocate:

Dartford, Kent: reliably commute or plan to relocate before starting work (required)

Experience:

Service & Maintenance (S&M) or Facilities Management (FM): 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk administrator jobs in purfleet, ess

Commercial Contracts Support (Administrator)

Service Administrator / Service Coordinator

Software Support Administrator

IT Helpdesk Intern

Learning & Development Administrator

Client Services Administrator

Commercial Contracts Administrator

Facilities Administrator

Administrator / Helpdesk Co-ordinator

IT Network Administrator

IT Support Technician

Systems Administrator Industry Placement Year (London)

Tier 2 Customer Support Engineer

Senior Surveyor/Estates Manager - Industrial

Regional Estates Manager - Occupier Services

Manager - Operational Design and Delivery

Mobile A/C Engineer

Mobile A/C Engineer

IT & Business Systems Administrator

Business Support Administrator

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