Customer service representative Work, Jobs in Birchgrove (with Salaries)

Client Services Administrator
AFH Financial Group —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Employee discount
Customer Service Advisor - Midnights Team
Capital on Tap —Cardiff
- £28,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Financial services
- Communication skills
Customer Service Advisor
EE —Cardiff
- £26,116 a year
- Full-time
- Annual leave
Customer Service Advisor
LegalAndGeneral —Cardiff
- £24,720 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
- Life insurance
Quick apply
4d
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
12d
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Time management
- Referral programme
Quick apply
12d
Customer Service Representative
IQE —Cardiff
- £28,000 - £30,000 a year
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
5d
Customer Service Coordinator
Cross Accounting Service —Cardiff
- £27,500 a year
- Full-time
- Customer service
- QuickBooks
- In-person
- Free parking
Quick apply
10d
Customer Support Specialist
Industry Supplies Co —Bristol
- £28,000 - £31,000 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Work from home
- Employee discount
Quick apply
Customer Service Advisor
Legal & General Investment Management —Cardiff
- £24,720 a year
- Customer service
- Communication skills
- Employee discount
- Life insurance
3d
Customer Services Assistant / Cynorthwyydd Gwasanaethau Cwsmer
National Lottery Heritage Fund —Cardiff
- £25,925 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Work from home
6d
One Stop - Customer Service Assistant
One Stop —Cardiff
- £12.81 an hour
- Full-time
7d
Customer Service Assistant
Halo Leisure —Mid Glamorgan
- £12.71 an hour
- Customer service
- Annual leave
6d
Customer Service Associate
International Baccalaureate —Cardiff
- Weekend availability
- Hybrid work
- Spanish
- Customer service
- English
9d
Client Support Representative (Entry level position)
Azets —Cardiff
- Full-time
- Microsoft Office
- Communication skills
Quick apply
Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
Customer Sales and Service Advisor
Indespension —Cardiff
- £24,960 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
Customer Service Advisor
Sigma 3 Kitchens —Pontyclun
- £26,624 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
4d
MRO Customer Support Administrator
Safran —Cwmbran
- Full-time
- Microsoft Excel
- Customer service
- Continuous improvement
- Employee assistance programme
Customer Service Assistant - Reception
Halo Leisure —Bridgend
- £12.71 an hour
- 8 hour shift
- Serving
- Front desk
- Annual leave
6d

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customer service representative jobs near birchgrove

Client Services Administrator

AFH Financial Group -
Cardiff

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
GCSE
Administrative support experience
Customer support

Full job description

Client Services Administrator - Cardiff

AFH Wealth Management is proud to be one of the UK’s leading independent financial advisory and wealth management firms.

We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you’ll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity, with hybrid working, and a competitive salary and range of benefits.

This role will be based from our Cardiff office.

Client Services Administrator

The Client Services Administrator will play a vital role in supporting our Independent Financial Advisers (IFAs) in delivering high-quality financial advice. The role handles all the administrative duties to support their clients. The role ensures smooth operations within the firm, with focus on accurate documentation, communication, and regulatory compliance.

As our Client Services Administrator, you will be responsible for:

Acting as the point of contact for client queries. Providing excellent customer service to maintain strong relationships with adviser, client and support staff
Working with advisers to ensure all clients requests are dealt with from start to finish in a timely manner, ensuring clear and concise communication though-out
Working in partnership with providers and investment platforms to ensure that client requests are followed up and escalated when necessary
Preparing client review packs and process any follow up actions
Ensuring all client data is accurate and up to date
Maintaining the diary management system, ensuring daily workflow is completed in line with SLA’s and highlighting when needed
Analysing and highlighting any process change recommendations to the relevant stakeholders for review
Ensuring that all internal policies are adhered to, and actions are in line with FCA guidelines.

What we are looking for in our ideal Client Service Administrator:

Experience is required within a general administration role
Experienced using Microsoft Word, Excel & Outlook
Able to use own initiative and takes ownership of any task through to completion, displaying a flexible and positive attitude
A focused individual who thrives in a fast-paced environment and has a drive for quality and professionalism
GCSE level A-C/5-9 in English and Maths

Benefits and Perks at AFH

Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service
Social perks - To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties
Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit
Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service
Health & wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits
Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals
Shopping discounts - Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses

Apply today to register your interest in joining our team, or learn more about the benefits and perks of working at AFH and what it is like to work here via our careers website.

Apply Now

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customer service representative jobs in birchgrove

Client Services Administrator

Customer Service Advisor - Midnights Team

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Subscriptions Associate