Dispatchers Work, Jobs in Albrighton, Shr (with Salaries)

Planning Coordinator
Spray Tanker Services Ltd —Wolverhampton
- £30,000 - £34,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- In-person
- Free parking
Quick apply
8d
Transport Administrator - Part Time
B R O STORAGE AND LOGISTICS —Bilston
- £15 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Analysis skills
- Work from home
Quick apply
2d
Part time Fleet Administrator
Onboard Corrugated Limited —Wolverhampton
- From £12.71 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- Administrative experience
- Free parking
Quick apply
1d
Service & Installation Coordinator
ASSA ABLOY —Willenhall
- Customer service
- Communication skills
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- Management
- Computer literacy
- Data entry
Quick apply
13d
Administrator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £25,500 a year
- Temporary
- Administrative experience
- Analysis skills
- In-person
Quick apply
3d
Service Delivery Supervisor
Johnsons Coaches —Birmingham
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
7d
Dispatch Manager
APP Wholesale Ltd —Tamworth
- £30,000 a year
- Full-time
Quick apply
Transport Co-ordinator
EMR Group —Wednesbury
- Full-time
- Customer service
- IT
- Annual leave
Quick apply
Service Coordinator / Scheduler
ASAP FIRE SYSTEMS LTD —Bromsgrove
- From £27,500 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
- Free parking
Quick apply
Service Coordinator
J&M Refrigeration —Stourbridge
- From £28,000 a year
- Full-time
- Microsoft Outlook
- Analysis skills
- In-person
- Annual leave
Quick apply
Reactive Works Planner
Rightio Subcontractor Ltd —Oldbury
- £26,436.80 - £27,183.00 a year
- Full-time
- Time management
Quick apply
1d
Operations Coordinator
PHSGroup —West Bromwich
- £26,514 a year
- No weekends
- Customer service
- Team management
De-Looping Planner
Doocey Group —Tipton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
2d
Transport Administrator - Maternity Cover
Biffa Waste Services —Tipton
- £26,000 - £29,000 a year
- Full-time
Quick apply
23h
Call Handling & Dispatch
West Midlands Police —Birmingham
- £28,914 - £32,613 a year
- Full-time
- Typing
- Communication skills
- Annual leave
5d
Dispatch Operative
Heal Eggs Ltd —Shrewsbury
- £12.75 - £14.50 an hour
- Full-time
- Forklift
- Team management
- Quality control
- Free parking
Quick apply
5d
Transport Compliance Coordinator
Darlaston Builders Merchants Limited —Walsall
- From £31,000 a year
- Full-time
- Organisational skills
- In-person
- Annual leave
- Employee discount
Quick apply
9d
Service Scheduler
Spillard Safety Systems Ltd —Wolverhampton
- Up to £28,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
14d
Courier Service Specialist
Evri —Birmingham
- Full-time
- Communication skills
12d

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Planning Coordinator

Spray Tanker Services Ltd
Wolverhampton

Quick apply

Job details

Permanent | Full-time
£30,000 - £34,000 a year
8 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service call handling
Resource allocation planning
Inbound customer enquiry call handling
Transport schedule optimization
Route planning
Internal department liaison
Continuous improvement
Organisational skills
Customer support
Customer interaction
Transport experience
Transport scheduling
Communication skills
Rota coordination

Full job description

About the Role

We’re looking for a highly organised and proactive Planning Coordinator to join our growing operations team.

This is a fast-paced role that sits at the heart of our business, ensuring the right people, vehicles and equipment are in the right place at the right time. You'll be responsible for planning and coordinating our fleet of specialist HGV spray tankers, managing customer bookings, and resolving operational challenges before they become problems.

If you enjoy logistics planning, thrive on solving complex scheduling issues, and take pride in delivering outstanding customer service, we'd love to hear from you.

What You’ll Be Doing

Planning & Scheduling

Coordinating daily and future work schedules across our nationwide operations.
Planning routes and allocating drivers and specialist vehicles to maximise operational efficiency.
Managing customer bookings and ensuring all required information is accurately recorded within our planning systems.
Ensuring jobs are fully resourced with the correct vehicles, equipment and personnel.

Operational Coordination

Acting as the main point of contact for customer enquiries via telephone and email.
Monitoring work schedules and proactively identifying potential conflicts, delays or resource shortages.
Communicating work instructions, updates and changes to drivers and operational teams.
Liaising with Operations Managers and other departments to ensure service delivery targets are achieved.

Customer Service

Building strong relationships with customers through professional and responsive communication.
Resolving operational issues quickly and effectively.
Ensuring customer requirements are understood and delivered upon.
Escalating customer feedback and service concerns where appropriate.

Compliance & Administration

Ensuring all bookings contain the necessary information, including customer order numbers.
Supporting the management of RAMS requests and relevant compliance documentation.
Maintaining accurate planning records and ensuring all enquiries and bookings are actioned daily.
Producing operational updates and forward-planning reports for management.

Continuous Improvement

Identifying opportunities to improve planning processes and operational efficiency.
Contributing ideas that improve customer service, resource utilisation and overall business performance.

What We’re Looking For

Essential

Experience in a planning, scheduling, transport, logistics or geographical resource planning role.
Strong organisational skills with exceptional attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication skills, both written and verbal.
Strong IT skills and experience using planning, scheduling or operational systems.
A proactive approach to identifying and resolving problems before they impact customers.
Confidence making decisions and working independently.

Desirable

Experience within a transport, logistics, utilities, construction or field-service environment.
Experience planning vehicle fleets and mobile workforces.
Understanding of driver scheduling, route planning and resource allocation.

On-Call Requirement

This role includes participation in an on-call rota, typically one week in every three.

During your on-call week, you will be required to:

Be available to answer operational calls and respond to urgent queries outside normal working hours.
Provide telephone support between 5:00pm and 8:00am Monday to Friday.
Be available throughout Saturday and Sunday for operational escalations and support.
Resolve issues remotely or coordinate appropriate operational responses where required.

Most on-call support is conducted remotely by phone, and while uninterrupted periods of rest are common, candidates should be comfortable managing urgent operational situations when required. The overnight element of the on-call rota does not require you to remain awake.

Why Join Us?

Founded in 2003, Spray Tanker Services Ltd (STS) has cemented its position as a national leader in specialist road resurfacing, including tack coat and bond coat applications, surface dressing, joint sealing, and high-precision road spraying. Proudly headquartered in Wolverhampton with multiple bases across the UK, STS delivers top-tier quality, safety, and reliability, backed by ISO 9001:2015 and National Highways Sector Scheme 13 accreditations.

STS forms part of a wider group of six associated companies, collectively offering a comprehensive range of road construction, maintenance, and infrastructure services across the UK. Together, these companies combine decades of expertise and a shared commitment to excellence.

You’ll play a critical role in keeping our operations running smoothly, working closely with customers, drivers and operational teams to deliver exceptional service. This is an opportunity to join a business where your planning skills, attention to detail and ability to solve problems will make an impact every day.

Job Types: Full-time, Permanent

Pay: £30,000.00-£34,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Wolverhampton WV10 7NZ: reliably commute or plan to relocate before starting work (required)

Experience:

resource planning: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

dispatchers jobs in albrighton, shr

Planning Coordinator

Transport Administrator - Part Time

Part time Fleet Administrator

Service & Installation Coordinator

Transport Coordinator

Administrator

Service Delivery Supervisor

Dispatch Manager

Transport Co-ordinator

Service Coordinator / Scheduler

Service Coordinator

Reactive Works Planner

Operations Coordinator

De-Looping Planner

Transport Administrator - Maternity Cover

Call Handling & Dispatch

Dispatch Operative

Transport Compliance Coordinator

Service Scheduler

Courier Service Specialist

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