Customer resolutions coordinator Work, Jobs in Tamworth, Sts (with Salaries)

Online Administration Coordinator
BCA —Swadlincote
- £26,926.24 a year
- Weekend availability
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
- Employee discount
Quick apply
8d
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1d
Administration Assistant
Elevate Properties —Melbourne
- From £550 a week
- Part-time
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Work from home
Quick apply
Housing Review Coordinator
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Organisational skills
- Communication skills
- Negotiation
11d
Clinical Research Coordinator -Wolverhampton, UK
IQVIA —Wolverhampton
- Part-time
- Microsoft Access
- Microsoft Outlook
- Windows
Network Coordinator
Leicestershire County Council —Croft
- £35,451 - £39,165 a year
- Full-time
- Hybrid work
- Engineering
- Maintenance
- Analysis skills
- Flexible schedule
11d
Data Coordinator
ISS Facility Services —Birmingham
- Microsoft Excel
- Data analysis skills
- Maintenance
Quick apply
12d
Part-Time Property Maintenance Coordinator – Student Homes
Student Digs —Leicester
- £13.50 - £14.50 an hour
- Part-time
- Maintenance
- Travel
- In-person
Quick apply
3d
Facilities Coordinator
Well Pharmacy —Redditch
- Up to £29,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
10d
Inventory & Audit Coordinator - UK
Rhenus SE & Co. KG —Lutterworth
- Full-time
- Microsoft Excel
- Oracle
- Analysis skills
4d
IT Project Coordinator 12month FTC
Safran —Wolverhampton
- Full-time
- PMP
- Project management
- IT
- Annual leave
1d
Service Coordinator UK & Ireland
Pramac Generac UK Limited —Rugby
- Oracle
- Customer service
- ERP systems
Quick apply
2d
Network Logistics Co-ordinator
Britvic Soft Drinks Ltd —Lutterworth
- Full-time
- Continuous improvement
- Contracts
- Communication skills
- Employee discount
2d
Technical Support Engineer
Cromwell —Derby
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
- Sick pay
Technical Maintenance Controller
Fraikin —Coventry
- £35,000 - £40,000 a year
- 8 hour shift
- Hybrid work
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Site Agent / Site Manager
AmcoGiffen —Birmingham
- £45,000 - £55,000 a year
- Full-time
- AutoCAD
- Civil engineering
- Engineering
- Annual leave
- Life insurance
Quick apply
2d
Graduate Engineering Operations Leader (Flow Line Leadership Program)
Quest Global —Derby
- Microsoft Excel
- Management
- Engineering
Quick apply
Transport Compliance Coordinator
Darlaston Builders Merchants Limited —Walsall
- From £31,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
4d
Private Patient Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave

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customer resolutions coordinator jobs near tamworth, sts

Online Administration Coordinator

BCA -
Swadlincote

Quick apply

Job details

Permanent
£26,926.24 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Driving

Full job description

About The Role

Job Title: Online Administration Coordinator
Salary: £26,926.24 per annum (Due to location a driving license will be needed)
Location: Measham
Working Hours: Monday to Friday 8.30am – 5.30pm (including rostered weekend & bank holiday cover)
Job Status: Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Main Purpose of The Role:

Undertake various activities for the smooth running of the department including the transition of sales through online systems and supporting wider business areas with various administrative tasks.

Liaise with internal and external customers in a timely and constructive manner.

Manage time effectively and ensure all communication is documented and files updated to high standard levels of accuracy. Providing Online Administrative centralised support to wider business areas and business stakeholders.

Key Responsibilities:

Manage and maintain the online systems to ensure sales are processed in an accurate and timely manner. Communicate with key business stakeholders effectively and ensure data is available to all parties in line with current SLA’s.
Ensure all requests are managed in a timely and effective manner. Communicate with internal and external customers to provide a quick and cost-effective resolution in the interest of all parties within stated guidelines.
Produce accurate reporting and data recorded in line with current SLA’s and areas KPI’s.
Manage and maintain area specific provisional systems, updating bespoke systems accurately and in line with business SLA’s coordinating sales between buyers and vendors.
Manage and maintain Proxy/Auto Buy bid management function for online buyers ensuring the accuracy of the data is recorded in bespoke systems.
Use appropriate RPA software to support in administrative tasks to include but not limited to lotting.
Produce “Fact Finding” supporting documents to support in post-sale disputed purchase resolutions.
Centralised low level technical service and triage support to internal/external customers.
Planning Prioritising and Problem Solving – Manages own time effectively, using initiative and critical thinking.
Demonstrates Business Values and Behaviours.

Knowledge and Experience Required

High level of attention to detail
Developing an awareness and understanding of analytic data and providing insights
Problem solves solutions and technical ability.
Due to location a driving license will be required
Knowledge and understanding of Microsoft Office Products
The ability to work as part of a team and under their own initiative.
The ability to demonstrate emotional intelligence and self-aware.
Background of Customer Service Experience.

Stakeholder Engagement:

Head of Online Administration

Sales Operations & Programme Management
Account Operations
Commercial & Buyer Services
Customer Contact Centre
BCA Remarketing Centres
Various IT Departments

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

Onsite parking

Company Pension Scheme

Cycle to work scheme

An Employee Assistance Programme

Enhanced maternity, paternity, and adoption leave

Access to trained Mental Health First Aiders

Access to BCA Rewards which provides online and store discounts with a range of retailers

And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Quick apply

Refine Your Search

customer resolutions coordinator jobs in tamworth, sts

Online Administration Coordinator

Customer Care Coordinator

Technical Support & Customer Success Coordinator

Administration Assistant

Housing Review Coordinator

Clinical Research Coordinator -Wolverhampton, UK

Network Coordinator

Data Coordinator

Part-Time Property Maintenance Coordinator – Student Homes

Facilities Coordinator

Inventory & Audit Coordinator - UK

IT Project Coordinator 12month FTC

Service Coordinator UK & Ireland

Network Logistics Co-ordinator

Technical Support Engineer

Technical Maintenance Controller

Site Agent / Site Manager

Graduate Engineering Operations Leader (Flow Line Leadership Program)

Transport Compliance Coordinator

Private Patient Co-ordinator FTC

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