Care navigator Work, Jobs (with Salaries)

Care Navigator
Harris Memorial Surgery —Redruth
- £12.71 - £15.00 an hour
- Part-time
- Customer service
- Front desk
- IT
Quick apply
7d
Care Navigator
Bryngwyn Surgery —Newport
- £12.71 an hour
- Overtime
- Customer service
- Microsoft Office
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
9d
Care Navigator
Healthcare Central London —Westminster
- £29,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Care Navigator
Clapham Family Practice —Clapham
- £28,939.35 a year
- Overtime
- GP surgery experience
- Patient care
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Care Navigator
Stanmore Medical Group —Stevenage
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Care Navigator - HMP Millsike
Rethink Mental Illness —Full Sutton
- £24,545 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
6d
Reception (Care Navigator)
Whitchurch Road Surgery —Cardiff
- From £12.73 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
7d
Medical Receptionist / Care Navigator
Isca Medical Centre —Newport
- £25,000 - £27,000 a year
- Customer service
- Care experience
- Computer skills
- Free parking
- Annual leave
Quick apply
12d
Care Navigator/Receptionist
Park Surgery —Newport
- £25,420.00 - £39,806.01 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
2d
Care Navigator
James O'Riordan Medical Centre —Sutton
- £14.80 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Care Navigator
The Old School Surgery —Bristol
- £12.71 an hour
- Part-time
- In-person
- Office experience
- Store discount
- Health & wellbeing programme
Quick apply
Care Navigator/Administrator
NHS Scotland —Kirkcaldy
- Full-time
- Customer service
- Front desk
- IT
- Annual leave
Patient Care Navigator
Herschel Medical Centre —Slough
- £12.75 an hour
- Full-time
- Customer service
- GP surgery experience
- Administrative experience
Quick apply
8d
Care Navigator/Receptionist
Morland House Surgery —Oxford
- £12.71 - £14.05 an hour
- Part-time
- Microsoft Word
- GP surgery experience
- English
- Free parking
- Annual leave
Quick apply
Care Navigator
Parkside Medical Centre —Boston
- From £12.71 an hour
- Part-time
- Customer service
- IT
- In-person
- Annual leave
Quick apply
9h
ADHD Care Navigators & ADHD Prescription Clerks
Psicon —Canterbury
- £26,227 a year
- Call to connect
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Quick apply
Family Advisors in South Locality
Cheshire East Council —Middlewich
- £25,583 - £25,989 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
10d
Care Navigator
East Berkshire Primary Care Out of Hours —Bracknell
- £12.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Store discount
- Employee discount
Quick apply
Patient Care Navigator
Godolphin Health, Praze Surgery —Praze an Beeble
- £12.80 an hour
- Part-time
- Customer service
- GP surgery experience
- English
- Employee discount
Quick apply
7d
Care Navigator
Ivel Medical Centre —Biggleswade
- From £20,436 a year
- Part-time
- Customer service
- GP surgery experience
- IT
- Free parking
- Store discount
Quick apply
8d

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Care Navigator

Harris Memorial Surgery -
Redruth

Quick apply

Job details

Permanent | Part-time | Full-time
£12.71 - £15.00 an hour
7 days ago

Qualifications

Customer service
Primary care
Front desk
IT
Communication skills

Full job description

Job Description:

We would like a friendly, helpful, compassionate, and enthusiastic Care Navigator to join our Harris Memorial Surgery Team. Harris Memorial Surgery is a small, close-knit practice located in the village of Illogan near Redruth, Cornwall, with a branch surgery in Lanner. We serve approximately 6,500 patients across a broad catchment area. As a dispensing practice, we provide medications from both locations to patients who live more than a mile from a pharmacy. We are committed to delivering prompt, courteous, and confidential care, continually striving to provide the best possible service to our patients.

Key Requirements:

Essential: Previous customer service experience.
Essential: A calm, collected, and positive “can-do” attitude, even under pressure.
Essential: Strong IT skills, excellent communication abilities, and a great team player.
Essential: Availability to start from 08:00am at least two days a week (if full time) and to do at least one late finish (19:00pm) a week.
Essential: Availability to work between 20 hours and 37.5 hours a week.
Desirable: Previous Receptionist / Primary Care Admin experience is desirable but not essential, as full training will be provided.
Desirable: Willingness to work an occasional Saturday and an occasional Wednesday evening until 20:00pm.

Role Overview:
As a Care Navigator, you will be the first point of contact for patients, carers, family members and visitors, providing guidance and support in person and over the phone. You will also manage outgoing communications and assist patients by directing them to the appropriate healthcare professional or service, working closely with our duty GP’s.

Core Responsibilities:

Welcome and greet patients and visitors, handling face-to-face requests for appointments and follow-ups.
Effectively signpost patients to the appropriate healthcare professional or service, following the duty GP’s advice.
Manage all outgoing patient communications via calls and texts.
Answer incoming phone calls, transferring or resolving queries as appropriate.
Process appointment requests in person, by phone, or via our online triage system (Accurx).
Initiate contact with and respond to requests from patients, team members, and external agencies via phone, email, and text.
Support clinical staff with general tasks as needed, within the scope of the role.
Complete all mandatory training and induction requirements.

Pay: £12.71-£15.00 per hour

Work Location: In person

Quick apply

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