Client services manager Work, Jobs in Fleet, Ham (with Salaries)

Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
Repairs Planner/Administrator
DCL Property Services Ltd —Fleet
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
10d
Client Manager - Financial Services, UK and Ireland
Lenovo —Farnborough
- Full-time
- Financial services
- Leadership
- Communication skills
- Free parking
- Life insurance
7d
Capture Manager
Leidos —Farnborough
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
Ad Agency Customer Success
CV Library —Fleet
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Meetings & Events Sales Executive
Box Hill Burford Bridge Hotel By Sunday —Dorking
- Full-time
- Hospitality
- Spanish
- Sales
Quick apply
Area Sales Manager - North London, Home Counties & East
BCA —Hook
- £35,000 - £40,000 a year
- Monday to Friday
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Partner Success Representative (Maternity Cover)
Arrive —Basingstoke
- Hybrid work
- Customer service
- SQL
- JavaScript
Quick apply
Sustainable Production Manager (Film & TV) Full Time
Sustainable Film —Iver
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Maintenance
- Free parking
Quick apply
11d
Change & Delivery Lead - Defined Contributions/ Master Trust
XPS Pensions Group —Reading
- Full-time
- Remote
- Continuous improvement
- Employee discount
- Referral programme
Internal Sales Representative - Enterprise & Public Sector
Lenovo —Farnborough
- Full-time
- Hybrid work
- Sales
- Communication skills
- Free parking
- Employee discount
Business Development Manager-Cleaning
Wise k9 Ltd —Frimley
- £20,000 - £24,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
14d
Business Development and Partner Relationships Manager
Value Added Recruitment Ltd —Bracknell
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Quick apply
Venue Account Manager - Exhibitions
ADS Group Ltd —Farnborough
- Weekend availability
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
Business Development Manager
Therapies On Thames —Wokingham
- £14 - £17 an hour
- Full-time
- CRM software
- Sales
- Business development
Quick apply
Commercial Partnerships Manager
Quantios —Fleet
- Full-time
- Sales
- Travel
Quick apply
11d
Administrative Coordinator
BRC Jobs —Basingstoke
- £13.00 - £14.57 an hour
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
Quick apply
14d
Sales Manager
Cobal Sign Systems Limited —Newbury
- From £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
Quick apply
Customer Success Account Manager
Unily —Godalming
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply
Client Manager
Lenovo —Farnborough
- Sales
- English
- Bachelor's degree

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Client Service Manager

Datum Datacentres Ltd
Farnborough

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Benefits

Free parking
Company pension
Company events
Private medical insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Management
Microsoft Office
Project management
IT
Business management
Communication skills

Full job description

Company Summary

Datum Datacentres (www.datum.co.uk) provides leading-edge carrier and cloud neutral co-location data centres to enterprises and service providers. Launched in 2012, Datum now has an impressive client list located in Farnborough and Manchester and has over 200 clients.

Main purpose of the role

An exciting opportunity has arisen for a motivated and enthusiastic Client Service Manager with an excellent eye for detail to join our team on a full-time basis, based at Cody Technology Park. Hybrid flexible working offered following successful probationary period.

Our service culture (the ‘Datum difference’) is an integral part of our ethos and is at the core of what differentiates Datum from other colo providers. The successful applicant will be responsible for maintaining this client-centric service, while consistently striving for excellence in our client service offering. The role joins an established team and full support, and training will be provided to successfully undertake the role.

Main responsibilities

· Support the business sales process end to end

· Raise, manage & process client orders, upsells, POs and contracts in our CRM, working alongside the sales and technical teams to ensure successful delivery and handover of services against agreed timescales

· Processing and managing service orders with 3rd parties

· Liaising with our finance team in a timely manner to notify any changes to upcoming billing and assisting with any billing queries from clients

· Support Finance team with the debtor process

· Managing contract administration and general communications with clients

· Dealing with client queries, feedback and/or complaints– account, billing, documentation, supplier questionnaires etc

· Support creation of service review documentation and presentations alongside the Service Management team

· Assist with major incident activities where necessary

· Working with the Operations team to proactively drive the process for sending client communications in a professional and timely manner, including maintenance notifications (PPMs) and general site information

· Support Head of Service Management & Group Head of Sales with ad-hoc projects as appropriate

Person

Key to this role is the personality, drive and initiative to take ownership of ensuring accuracy of record keeping in the CRM system. This role is client-facing, so applicants should be personable, friendly, and highly organised. Excellent written and verbal communication, and comfortable with communicating with a varied client base.

· Well-motivated, resilient, and tenacious individual with an eye for detail, while managing a varied and busy workload

· Takes initiative and ensures accuracy in performing assigned tasks is essential

· Team player & relationship builder, both internal and external. The role requires an advocate for both the client and the internal business, representing each at appropriate times to drive stakeholders to reach the common goal

· Understanding of the generic messages surrounding IT and/or co-location selling

· Commercially astute – able to relate to mid-level IT & business functions

· Able to work autonomously and as part of a small team

· Proven experience in delivering high-quality client-centric service

· Good understanding and experience of working with a CRM / business management system

· Good presentation and communication skills, with the ability to retain composure and flexibility under pressure

· Very keen to learn and develop their career, with the ability to develop a good understanding of the Colocation and IT space, and it’s features and benefits

· Excellent IT skills and proficiency in MS Suite, particularly Word & Excel

Advantageous skills

· Project management experience

· Experience in colocation datacentre service management

· Basic understanding of datacentre functions and processes

· Awareness and good understanding of accreditation processes

If you are passionate about providing outstanding service and have the requisite skills, we encourage you to apply for this exciting opportunity as a Client Services Manager.

Position Reports to:

Head of Service Management

Location:

Farnborough office (FRN1) with occasional travel to other sites

Contract:

Permanent / Full Time

Salary: £25000-£30000 including 10% Variable Pay (performance bonus)

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Application question(s):

Are you willing to apply for a DBS certificate?

Experience:

Client Service Management: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in fleet, ham

Client Service Manager

Repairs Planner/Administrator

Client Manager - Financial Services, UK and Ireland

Capture Manager

Ad Agency Customer Success

Meetings & Events Sales Executive

Area Sales Manager - North London, Home Counties & East

Partner Success Representative (Maternity Cover)

Sustainable Production Manager (Film & TV) Full Time

Change & Delivery Lead - Defined Contributions/ Master Trust

Internal Sales Representative - Enterprise & Public Sector

Business Development Manager-Cleaning

Business Development and Partner Relationships Manager

Venue Account Manager - Exhibitions

Business Development Manager

Commercial Partnerships Manager

Administrative Coordinator

Sales Manager

Customer Success Account Manager

Client Manager

I want to receive the latest job alerts for client services manager in fleet, ham

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