Service desk apprentice Work, Jobs in Harrow, Eng (with Salaries)

Service Desk Analyst - Apprentice
T-Tech —London
- Computer literacy
- Communication skills
Quick apply
IT Service Desk Apprentice
QA Apprenticeships —London
- £28,000 a year
- Computer literacy
- Travel
- Organisational skills
- Employee assistance programme
3d
IT Workshop Apprentice
QA Apprenticeships —Greenford
- £16,000 a year
- Full-time
- Microsoft Word
- Communication skills
Apprentice Technician
Redsquid Communications —London
- £15,600 a year
- Full-time
- Maintenance
Quick apply
5d
Apprentice Hire & Sales Coordinator
GAP Group —London
- £16,224 - £17,860 a year
- Full-time
- Sales
- Computer skills
- Communication skills
- Annual leave
4d
Hair Stylist
Petros Hair and Beauty —Pinner
- £250 - £300 a week
- Part-time
- Hair styling
- Mentoring
- Front desk
Quick apply
Service Desk Team Leader
Atos —London
- Team management
- Training & development
- Annual leave
Markets COO Apprentice
Citi —London
- Full-time
- AI
- Communication skills
8d
Operations Manager
Atos —Balham
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Senior Hairdresser
Tiny's Salon —London
- £14 an hour
- Part-time
- Customer service
- Hair styling
- English
- Free parking
- Flexitime
Quick apply
7d
Hair Stylist / Hair Colourist We are seeking a talented, passionate, and creative Hair Stylist / Ha
Kensington Glam —London
- £24,800 - £42,000 a year
- Part-time
- Mentoring
- Front desk
- In-person
- Store discount
- Employee discount
Quick apply
3d
Hairdressing Apprentice
AAX Academy —Feltham
- From £8 an hour
- Part-time
- Customer service
- Hair styling
- Travel
- Employee discount
Quick apply
5d
Customer Service Adisor
M Group —Slough
- £23,213 a year
- Hybrid work
- Annual leave
- Employee assistance programme
10d
Salon Manager
Samantha Cusick London —Notting Hill
- From £30,000 a year
- Full-time
- Management
- In-person
- Leadership
- Employee discount
Quick apply
2d
IT 2nd Line Service & Support Engineer
LSEC —London
- £27,597 - £32,795 a year
- University
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
L&D Coordinator (12 Month FTC)
Menzies LLP —Staines-upon-Thames
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Databases
12d
Experienced Hair Stylist
Kael Beauty Center —London
- From £24,420 a year
- Part-time
- Mentoring
- Front desk
- In-person
Quick apply
13h

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Based on your search for service desk apprentice

Service Desk Analyst - Apprentice
T-Tech —London
This is an excellent opportunity to gain hands-on experience supporting users, troubleshooting technical issues, and learning from experienced IT professionals…
Quick apply
IT Workshop Apprentice
QA Apprenticeships —Greenford
3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject. Assisting with returns and dealing with faults and repairs as well as ensuring all related paperwork…
£16,000 a year

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Service Desk Analyst - Apprentice

T-Tech -
London

Quick apply

Job details

Apprenticeship

Qualifications

Technical troubleshooting
Desktop support
Computer literacy
IT service management
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
Mobile devices

Full job description

Are you passionate about technology and eager to start a career in IT? We are looking for an enthusiastic and motivated Service Desk Analyst Apprentice to join our growing IT team.

This is an excellent opportunity to gain hands-on experience supporting users, troubleshooting technical issues, and learning from experienced IT professionals while working towards a recognised apprenticeship qualification.

The Role

As a Service Desk Analyst Apprentice, you will be the first point of contact for colleagues requiring IT support. You will assist with resolving technical issues, logging incidents, and ensuring users receive excellent customer service.

You will receive structured training and mentoring to develop your technical knowledge and professional skills.

Key Responsibilities

Provide first-line technical support to users via phone, email, and ticketing systems.
Log, track, and update incidents and service requests.
Troubleshoot hardware, software, network, and user access issues.
Escalate complex issues to senior IT team members where necessary.
Set up and configure laptops, desktops, mobile devices, and user accounts.
Support Microsoft 365 applications and business systems.
Maintain accurate documentation and knowledge base articles.
Follow IT service management processes and security standards.
Deliver excellent customer service and maintain professional communication at all times.

Requirements

What We're Looking ForEssential Skills & Attributes

A genuine interest in technology and IT.
Strong problem-solving abilities and attention to detail.
Excellent communication and customer service skills.
Ability to work effectively as part of a team.
Enthusiastic, eager to learn, and self-motivated.
Basic understanding of computer hardware, software, and Microsoft applications.

Qualifications

GCSEs (or equivalent) in Maths and English at Grade 4/C or above.
Any IT-related qualification or study would be advantageous but is not essential.

What You'll Gain

A recognised IT apprenticeship qualification.
Hands-on experience in a professional IT environment.
Support and mentoring from experienced IT professionals.
Exposure to modern technologies and business systems.
Excellent career progression opportunities within IT Support, Infrastructure, Cyber Security, Cloud Technologies, or Networking.

Recruitment Process

Video Interview
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview

Quick apply

Refine Your Search

service desk apprentice jobs in harrow, eng

Service Desk Analyst - Apprentice

IT Service Desk Apprentice

IT Workshop Apprentice

Apprentice Technician

Apprentice Hire & Sales Coordinator

Hair Stylist

Service Desk Team Leader

Markets COO Apprentice

Operations Manager

Senior Hairdresser

Hair Stylist / Hair Colourist We are seeking a talented, passionate, and creative Hair Stylist / Ha

Hairdressing Apprentice

Customer Service Adisor

Salon Manager

IT 2nd Line Service & Support Engineer

L&D Coordinator (12 Month FTC)

Experienced Hair Stylist

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