Customer service supervisor Work, Jobs in Stubbington, Ham (with Salaries)

Conference and Events Sales Supervisor
Marwell Hotel —Winchester
- £29,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
14d
Store Supervisor
Footasylum —Portsmouth
- Part-time
- Customer service
- Merchandising
- Human resources
7d
Guest Experience & Operations Supervisor
Wacky Kingdom Southampton —Southampton
- From £12.71 an hour
- 8 hour shift
- Supervising experience
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
23h
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Front of House Supervisor
Slim Chicken's - Portsmouth —Portsmouth
- £12.91 an hour
- Part-time
- Sales
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Retail Store Supervisor
Mamas & Papas —Fareham
- Full-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
Sales Admin Team Leader
Dawson Forte —Chilworth, Nursling and Rownhams
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
3d
Catering Operations Supervisor
University of Southampton —Southampton
- £27,319 - £30,378 a year
- Full-time
- Hospitality
- Inventory control
- University
- Annual leave
10d
Cafe Lead/ Supervisor
Wacky Kingdom Southampton —Southampton
- From £12.71 an hour
- 8 hour shift
- Serving
- Inventory control
- Customer service
- Store discount
- Employee discount
Quick apply
23h
Retail Supervisor
Toolstation —Christchurch
- £13.76 an hour
- Full-time
- Customer service
- Employee discount
1d
Retail Assistant Manager
Majestic Wine Warehouses Ltd. —Southampton
- £25,775.88 a year
- Customer service
- Team management
- Mentoring
- Employee discount
11d
Farm Shop Assistant Manager
Cowdray —Midhurst
- Weekend availability
- Customer service
- Training & development
- Retail management
- Employee discount
Guest Service Supervisor
Mitie —Portsmouth
- £14.37 an hour
- Weekend availability
- Supervising experience
- Team management
- Front desk
14d
Shift Manager
The Olive & Vine —Fareham
- £13.50 an hour
- Part-time
- Serving
- Hospitality
- Bar
Quick apply
Assistant Store Manager
Matalan —Newport
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Supervisor
Burrells —Winchester
- Up to £28,184 a year
- Weekend availability
- Customer service
- Conflict management
- In-person
- Employee discount
Quick apply
14d
Supervisor/Duty Manager
Picturedrome Electric Theatre co. ltd —Bognor Regis
- £13.00 - £13.25 an hour
- Part-time
- English
- Supervising experience
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
8d
Retail Store Supervisor (6mth FTC)
Mamas & Papas —Southampton
- Part-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
Retail Sales Supervisor
Portmeirion Group —Portsmouth
- Full-time
- Customer service
- Retail management
10d
Shift Supervisor
Cobra Coffee —Bognor Regis
- £13.55 an hour
- Weekend availability
- Hospitality
- Customer service
- Training & development
- Employee discount
- Life insurance
13d

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Conference and Events Sales Supervisor

Marwell Hotel -
Winchester

Quick apply

Job details

Permanent | Full-time
£29,000 a year
14 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Hospitality
Sales
Customer service
Microsoft Office
Conversion optimisation
Organisational skills
Communication skills
Hotel experience

Full job description

Job Title: Conference and Events Sales Supervisor
Location: Marwell Hotel Winchester South
Department: Commercial
Reports to: Sales Manager

Job Purpose

As the Conference and Events Sales Supervisor, you will be the first point of contact for clients enquiring about meetings, weddings, social events, and private functions. Your role is to handle incoming enquiries, convert leads into confirmed bookings, and support the delivery of seamless and memorable events. With a keen eye for detail, strong customer service skills, and a sales-focused approach, you'll help maximise revenue and ensure client satisfaction.

Key Responsibilities

Sales & Enquiry Handling

Respond promptly and professionally to all incoming enquiries via phone, email, and online platforms.
Prepare and send tailored proposals, quotations, and contracts in line with brand standards.
Follow up on open enquiries to drive conversion and maximise event revenue.
Upsell additional products and services to enhance the client experience and increase spend.
Maintain accurate and detailed client records and update the booking system regularly.

Event Planning & Coordination

Work closely with clients to understand their event requirements and guide them through the planning process.
Produce function sheets and event summaries with clear instructions for operational teams.
Coordinate with internal departments (F&B, kitchen, housekeeping, AV) to ensure smooth delivery of each event.
Support the Sales Manager in conducting client show rounds and pre-event meetings where required.

Administrative Support

Ensure all bookings and communications are logged accurately in the events diary and CRM system.
Assist with invoicing, payment tracking, and post-event feedback collection.
Contribute to departmental reporting and help monitor key metrics like conversion rates and enquiry levels.
Maintain knowledge of hotel facilities, packages, and local competition.

Skills & Experience Required

Previous experience in a customer-facing, sales, or event coordination role (hospitality or hotel experience preferred).
Excellent written and verbal communication skills.
Strong organisational skills and the ability to manage multiple enquiries and deadlines.
Proficient in Microsoft Office and hotel booking/event software (e.g., Opera, Delphi, or similar).
Friendly, professional, and confident when dealing with clients and colleagues.
A commercial mindset with a passion for delivering results and exceeding client expectations.
Flexibility to support events during evenings or weekends if required.

Why Join Us?

This is a fantastic opportunity to become part of an exciting transformation and make a genuine impact from day one.

In return, we offer:

Competitive salary
Ongoing training and development opportunities
Clear career progression within a growing hotel group
Exposure to sales, events, marketing and commercial operations
A supportive and collaborative team environment
The chance to be part of an exciting new chapter for the hotel

If you're ready to bring energy, ideas and ambition to a role where no two days are the same, we'd love to hear from you.

Pay: £29,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in stubbington, ham

Conference and Events Sales Supervisor

Store Supervisor

Guest Experience & Operations Supervisor

Call Centre Supervisor

Front of House Supervisor

Retail Store Supervisor

Sales Admin Team Leader

Catering Operations Supervisor

Cafe Lead/ Supervisor

Retail Supervisor

Retail Assistant Manager

Farm Shop Assistant Manager

Guest Service Supervisor

Shift Manager

Assistant Store Manager

Supervisor

Supervisor/Duty Manager

Retail Store Supervisor (6mth FTC)

Retail Sales Supervisor

Shift Supervisor

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