Helpdesk support Work, Jobs in Whittington, Sts (with Salaries)

Facilities Helpdesk Advisor
Busy Bees —Burntwood
- £24,551 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
6d
1st Line Service Desk Analyst (Days)
Intercity Technology —Birmingham
- Hybrid work
- Employee assistance programme
2d
Desktop Support Engineer L1
Brainotech IT solutions —Brierley Hill
- Maintenance
- Analysis skills
- Computer networking
Quick apply
4d
Customer Experience Advisor
Everyman Driving Experiences —Derby
- £28,000 - £32,000 a year
- Weekend availability
- CRM software
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
Technical customer Support Advisor
Blauberg UK —Leicester
- £28,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
3d
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- AI
- Communication skills
- Free parking
- Annual leave
IT & Technical Support Apprentice
Global Telemetrics —Coalville
- £8 an hour
- Google Suite
- Organisational skills
- In-person
Quick apply
3d
Digital Support Specialist
Flannery Plant Hire —Sutton Coldfield
- CAD
- Engineering
- In-person
- Annual leave
- Employee assistance programme
10d
SAP Helpdesk Analyst (111772-0726)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- University
- Organisational skills
- Communication skills
- Annual leave
9d
IT 1st Line Support Apprentice
QA Apprenticeships —Solihull
- £16,640 a year
- Full-time
- Work from home
Service Adviser
TECS GROUP —Burntwood
- Up to £27,000 a year
- 8 hour shift
- Microsoft Outlook
- Salesforce
- Financial services
- Annual leave
- Referral programme
Quick apply
3d
Desktop Support Engineer (two roles)
Gambling Commission —Birmingham
- £27,500 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- Annual leave
Sales Administrator
Square Skills UK Ltd —Birmingham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Data entry
- Work from home
Quick apply
3d
Maintenance Helpdesk Agent
Poundland —Walsall
- £26,707 a year
- Weekend availability
- IT
- Communication skills
- Free parking
- Work from home
8d
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- Driving
- IT
- In-person
- Free parking
Quick apply
Technical Coordinator
BAM UK & Ireland —Castle Donington
- Temporary
- Customer service
- Maintenance
- Contracts
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
- Life insurance
First Line IT Support Engineer
GT Stewart Limited —Birmingham
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

I want to receive the latest job alerts for helpdesk support in whittington, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk support jobs near whittington, sts

Facilities Helpdesk Advisor

Busy Bees -
Burntwood

Apply Now

Job details

Permanent | Full-time
£24,551 a year
6 days ago

Benefits

Employee assistance programme

Qualifications

Technical troubleshooting
Ticket management
Ticket management systems
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Role Overview:

Job Title: Facilities Helpdesk Advisor

Reports to: Helpdesk Supervisor

Based: Hybrid with 3 days a week in our Burntwood head office

Employment type: Full time 35 hours per week

Salary: £24,551 per annum

About the role

Are you a skilled communicator with a passion for delivering exceptional customer service?

Do you thrive in a fast-paced environment and have a knack for problem-solving?

If so, we have the perfect opportunity for you!

As Facilities Helpdesk Advisor you will support and assist to ensure the Facilities Department provides a safe working environment for all Centres and complies with all relevant statutory and regulatory requirements.

About Busy Bees and our culture

Established in 1983 we are now not only the largest but also the leading provider of childcare in the UK and the third largest provider in the world with 1000 Centre's globally to date, this is the most exciting time to join us!

Working at Busy Bees offers several benefits, including competitive pay, flexible scheduling, opportunities for professional development and advancement. We also offer a supportive and collaborative work environment where you can learn from experienced colleagues and make meaningful connections here.

About the Benefits

Sector leading Family Leave
Big Benefits. Dedicated 24/7 employee benefits platform Hive Reward Gateway with retail, cinema, and travel discounts
Childcare discounts.
33 days holiday including bank holidays with an extra day off for your birthday.
Health and Wellbeing. We know that sometimes life can be tricky, or you might need guidance so you can lean on our Employee Assistance Program and our Peppy and Mental Health Apps
Further Training and development. .

Role Responsibilities:

Responsibilities

Take requests for maintenance from centres and enter them into the computerised management system.
Process requests for maintenance and facilities services have been made by centres using telephone or email systems, ensuring all information is entered correctly before forwarding the request to the approved contractor.
Assist the management team in obtaining best practice for all the Facilities and Facilities Services provided.
Review daily work levels, backlogs or delays and ensure this is communicated to the appropriate manager and centre directors where required.
Provide the first point of contact for the Facilities team and deal with initial enquiries, whether verbal or written, and exercise judgement as to the appropriate response, taking immediate action if necessary.
Adhere to budget constraints and report on financials on a weekly basis.
Carry out invoicing duties as and when required.

Required Qualifications:

Key skills and experience

Proven experience in a customer service role, preferably in facilities management or a related field.
Strong communication skills, both written and verbal.
Excellent problem-solving abilities and a knack for technical troubleshooting.
Proficiency in using ticketing systems, databases, and basic office software.
Ability to remain calm under pressure and handle challenging customer interactions.
Strong organisational skills and attention to detail.

Apply Now

Refine Your Search

helpdesk support jobs in whittington, sts

Facilities Helpdesk Advisor

1st Line Service Desk Analyst (Days)

Desktop Support Engineer L1

Customer Experience Advisor

Technical customer Support Advisor

2nd Line Help/Service desk Engineer

IT Helpdesk Analyst

IT & Technical Support Apprentice

Digital Support Specialist

SAP Helpdesk Analyst (111772-0726)

IT 1st Line Support Apprentice

Service Adviser

Desktop Support Engineer (two roles)

Sales Administrator

Maintenance Helpdesk Agent

IT Technician

Technical Coordinator

End User IT Support Manager

First Line IT Support Engineer

Customer Service Logistics Coordinator

I want to receive the latest job alerts for helpdesk support in whittington, sts

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected