Technical support specialist Work, Jobs in Paisley, Rfw (with Salaries)

Group Technical Specialist
Peak International Group —Renfrew
- £0.01 a year
- Continuous improvement
- Training & development
- Communication skills
Quick apply
Trainee Installation Engineer – Stage Lighting & Audio Visual Systems
AURCA LTD —Glasgow
- £28,000 a year
- Overtime
- No experience needed
- Power tools
- Hand tools
Quick apply
Product Specialist
IDS Intelligent Dairy Solutions —Bellshill
- £26,000 - £51,000 a year
- Full-time
- Engineering
- Maintenance
- Driving
- Free parking
- Annual leave
Quick apply
8d
Field Service Technician
Stanford Marsh and Plot it —Scotland
- From £30,000 a year
- Full-time
- Customer service
- Travel
- In-person
- Life insurance
- Sick pay
Quick apply
6d
Group Technical Specialist
Peak Scientific —Glasgow
- Continuous improvement
- Training & development
- Communication skills
Specialist 1 COMAH
Scottish Environment Protection Agency —Motherwell
- £59,118 - £65,311 a year
- Full-time
- Analysis skills
- Mentoring
- Organisational skills
- Annual leave
- Employee discount
5d
Product Support Senior Specialist
Jaguar Land Rover —Irvine
- £95,000 - £119,000 a year
- Presentation skills
- Bachelor's degree
- No degree
- Annual leave
Technical Specialist - Mobile
Royal London —Glasgow
- Hybrid work
- Annual leave
11d
Drinking Water Specialist
Scottish Government —Glasgow
- £47,730 - £57,151 a year
- Full-time
- Engineering
- Master's degree
- Presentation skills
10d
Senior Procurement Specialist
Scottish Environment Protection Agency —Motherwell
- £59,118 - £65,311 a year
- Full-time
- Annual leave
- Employee discount
1d
Senior Planning & Environmental Consultant
Cogeo Planning & Environmental Services Ltd —Glasgow
- £30,000 - £50,000 a year
- Part-time
- Data analysis skills
- Project management
- Budgeting
- Free parking
Quick apply
4d
Maintenance Services Manager
University of the West Scotland —Paisley
- £34,610 - £41,064 a year
- Full-time
- No degree
- Travel
- Annual leave
- Employee assistance programme
Remote BMS Engineer
Equans —Glasgow
- Full-time
- Remote
- HVAC
- Computer networking
- Annual leave
- Employee assistance programme
Trainee Compressor Service Engineer
Griffin Air Systems Ltd —Clydebank
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Electrical experience
- Annual leave
Quick apply
Prosthetic Technician
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
2d
InfoWorks ICM Flood Modeller
JBA Consulting —Glasgow
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Profit sharing
- Flexitime
Quick apply
12d
Data Migration Specialist
Firefish Software —Glasgow
- £49,000 - £65,000 a year
- Remote
- CRM software
- Scripting
- AI
- Employee discount
- Flexible schedule
Quick apply
Technical Training Specialist (Houston)
JDR Cable Systems —Houston
- Travel
- Training & development
- Time management
Executive Assistant
Coughtrie International —Glasgow
- £35,000 - £40,000 a year
- Full-time
- Sales
- Travel
- Human resources
- Annual leave
Quick apply
12d
Cyber Security Analyst
Scottish Government —Glasgow
- £62,111 - £77,439 a year
- Full-time
- Presentation skills
5d

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technical support specialist jobs near paisley, rfw

Group Technical Specialist

Peak International Group
Renfrew

Quick apply

Job details

Permanent
£0.01 a year

Qualifications

Technical troubleshooting
Stakeholder collaboration
Ticket management
Internal department liaison
Technical support
Continuous improvement
Multidisciplinary collaboration
Training & development
Learning and development experience
Communication skills
Analytics

Full job description

Group Technical Specialist

Location:, Peak International Group HQ- Inchinnan, Renfrew

Are you an experienced technical service professional with a passion for problem-solving, knowledge sharing and improving service performance? We are looking for a Group Technical Specialist to join our Group Technical team and play a key role in supporting our regional service teams globally.

In this role, you will act as an important link between Global Service, Group Technical and the Training function. You will use field insight, ticket data and service trends to identify training priorities, capability gaps and opportunities to improve first-time-fix performance and overall service excellence.

The Role

As Group Technical Specialist, you will support the delivery of consistent, high-quality technical support across Peak Scientific, Noblegen Cryogenics and Peak Gas Generation, acting as a key contact for regional service teams. You will provide technical guidance on escalations and regional service issues, helping teams achieve timely and effective resolutions.

You will work closely with teams across Technology, Quality, Manufacturing Engineering and regional Service to ensure service requirements are understood and represented. You will also contribute to service readiness activity for new product introductions, engineering changes and product improvement initiatives.

A key part of the role will be translating technical insights into practical learning requirements. You will help ensure training content reflects current field issues, engineering changes, product improvements and service best practice, while supporting the creation and continuous improvement of product and fault-finding training for Field Service Engineers, Technical Support teams and regional trainers.

Key Responsibilities

Support the Group Technical function in delivering consistent, high-quality technical support across the business.
Provide technical guidance on escalations and regional service issues to help drive timely and effective resolution.
Analyse ticket data, field feedback and service trends to identify repeat issues, escalation themes, knowledge gaps and improvement opportunities.
Translate technical insight into targeted training priorities, learning requirements and capability improvement actions.
Support the development and continuous improvement of product and fault-finding training.
Help reduce repeat escalations and avoidable service visits through focused technical learning interventions.
Work cross-functionally with internal teams to support service readiness, product improvements and continuous improvement initiatives.
Operate in a closed-loop manner, ensuring actions are tracked, updates are communicated and improvements are completed effectively.

About You

We are looking for someone with experience in technical service, field service, technical support, technical training or a similar product-focused technical role. You will have a strong mechanical and electrical technical understanding, with the ability to support troubleshooting and fault diagnosis.

You should be comfortable interpreting technical schematics, service data, failure trends and engineering information. Knowledge of pressurised systems, pneumatics, gas generation or analytical instrumentation would be advantageous, as would experience supporting or delivering technical training or knowledge transfer.

Key Skills

Strong technical problem-solving and fault-finding capability.
Ability to convert technical issues into clear, practical learning requirements.
Excellent communication skills, with the ability to explain technical information clearly to different audiences.
Strong cross-functional collaboration skills and the ability to work effectively across departments.
Analytical approach to identifying repeat themes, knowledge gaps and improvement opportunities.
Ability to prioritise workload across tickets, escalations and training improvement priorities.

Our values

Put Customer First, keep customer needs at the heart of every decision and action

Be Innovative, always curious and open to new ideas and better ways of doing things

Stay Agile, be responsive and make timely, considered and well-informed decisions taking accountability for the outcomes

Always Respectful, kind and supportive, always look for the best in each other and strive to help one another do a better job

Show Pride & Passion, be proud about what we do and enjoy our work

Peak Scientific is an equal opportunity employer and does not discriminate on the basis of race, color, religion or creed, national or ethnic origin, gender, sexual orientation, genetic background, age, disability, military service, or any category protected under applicable law in its hiring, employment or other programs and activities.

Quick apply

Refine Your Search

technical support specialist jobs in paisley, rfw

Group Technical Specialist

Trainee Installation Engineer – Stage Lighting & Audio Visual Systems

Product Specialist

Field Service Technician

Group Technical Specialist

Specialist 1 COMAH

Product Support Senior Specialist

Technical Specialist - Mobile

Drinking Water Specialist

Senior Procurement Specialist

Senior Planning & Environmental Consultant

Maintenance Services Manager

Remote BMS Engineer

Trainee Compressor Service Engineer

Prosthetic Technician

InfoWorks ICM Flood Modeller

Data Migration Specialist

Technical Training Specialist (Houston)

Executive Assistant

Cyber Security Analyst

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