Practice manager/receptionist Work, Jobs in Weald, Ken (with Salaries)

Receptionist
West Malling Group Practice —West Malling
- £12.71 an hour
- Part-time
- Windows
- Accounting
- Patient care
- Annual leave
Quick apply
4d
Patient Experience and Quality Coordinator
Banning Dental Group —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Quality control
- Travel
- Work from home
- Employee discount
Quick apply
8d
Dental Nurse/Receptionist
Heathcote House Dental Practice —Haywards Heath
- Full-time
- In-person
- Free parking
Quick apply
5d
Dental Receptionist
Smile4U —East Dulwich
- Up to £30,000 a year
- Full-time
- Front desk
- In-person
- Leadership
Quick apply
5d
Dental Receptionist
Invisiblebraces4u —Mottingham
- £18 an hour
- Sales
- Free parking
Quick apply
Medical Secretary
Medserv —Haywards Heath
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
- Gym membership
Quick apply
Patient Services
Bridgeside Surgery —Hailsham
- From £12.71 an hour
- Part-time
- Administrative experience
- Front desk
- In-person
Quick apply
Patient Services Advisor (Receptionist - GP Practice) - Long Term Absence Cover
Thornhills Medical Practice —Aylesford
- £12.71 an hour
- Part-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Free parking
- Health & wellbeing programme
Quick apply
12d
Medical Secretary - GP Practice
GP Surgery / Medical Practice —Bromley
- Part-time
- Organisational skills
- IT
- In-person
- Annual leave
Quick apply
8d
Patient Service Advisor (GP Practice)
Practice Plus Group IUC —London
- £26,476 a year
- GP surgery experience
- Administrative experience
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Receptionist - NHS GP Practice
Soho Square General Practice —London
- From £12.71 an hour
- Full-time
- Customer service
- GP surgery experience
- English
- Annual leave
- Sick pay
Quick apply
Front of House Receptionist
Inspired —London
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Front of House Studio Support
Egis —London
- Oracle
- Administrative experience
- SharePoint
4d
Receptionist
Optical Express Group —London
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
Dental Receptionist
Ashley House Specialist Dental Group —Banstead
- Temporary
- Customer service
- Microsoft Office
- Patient care
- Store discount
- Employee discount
Quick apply
1d
Clinic Receptionist and Admin Assistant - full time
Therapy4kids —west wimbledon
- £25,000 - £28,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
2d
Receptionist/Administrator
The Derry Court Medical Practice —South Ockendon
- £12.71 an hour
- Part-time
- IT
- In-person
- Communication skills
Quick apply
3d
Care Co-ordinator for evenings and weekends
Lilyville @ Parsons Green —London
- £12.71 an hour
- Part-time
- In-person
- Care plans
- Leadership
- Employee discount
Quick apply
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —London
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
5d
Administrator
Grove Medical Centre —London
- Full-time
- Customer service
- GP surgery experience
- IT
Quick apply

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Receptionist

West Malling Group Practice -
West Malling

Quick apply

Job details

Part-time
£12.71 an hour
4 days ago

Benefits

Annual leave

Qualifications

GCSE
Windows
Accounting
Patient care
Payroll

Full job description

West Malling Group Practice

Job Description

Job Title Medical Receptionist

Main Purpose of Post To provide a point of contact for patients and act as a focal point of

communication between patients, doctors and other medical staff.

Responsible To Patient Services Manager

MAJOR DUTIES AND RESPONSIBILITIES OF THE POST

1 Reception Duties

(i) Utilise computer system to ensure efficiency of appointment system and monitor flow of patients into consulting and treatment rooms.

(ii) Ensure that patients without appointments but who need ‘urgent consultation’ are seen in a logical and non-disruptive manner.

(iii) Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are completed.

(iv) Advise patients of relevant charges for private services, accept payment and issue receipts for same.

(v) Respond to all queries and requests for assistance from patients and other visitors.
(vi) Enter all patient queries onto the computer system using the task manager system and direct to the relevant team member
(vii) Enter requests for home visits onto computer system and including all relevant information and where necessary refer to the doctor on call.
(viii) In conjunction with the Repeat Prescription Protocol ensure that requests for prescriptions are actioned within one working day.
(ix) Ensure reception and waiting areas are kept neat and tidy.
(x) Support administrative team with DocMan workflow
(xi) Any other duties deemed necessary by the GP or Practice Manager

2 Management of appointment system

(i) Ensure total familiarity with all appointment systems in effect including regular and incidental variations.

(ii) Book appointments and recalls ensuring sufficient information is recorded to retrieve the appropriate medical record.

(iii) Monitor effectiveness of the system and report any problems or variations required.

3 Management of medical records

(i) Ensure that all records are accurately assembled. Ensure that the record is available for the doctor in the instances of urgent consultation should manual record be required.

4 Preparation of consulting rooms

(i) Ensure that the consulting rooms are prepared in readiness for each consulting session, checking full range of forms and requirements and re-stocking as required.

(ii) Ensure that the consulting rooms are checked at the end of each consulting session and left tidy and secure.

5 Operation of telephone system

(i) Receive and make calls as required. Divert calls and take messages as appropriate.
(ii) Ensure that the system is operational at the beginning of each day and switched over to night service and answerphone operational at the end of each day.

6 Start and end of day procedures

(i) Open up premises at the start of day, set alarm to day function and make all necessary preparation to receive patients.

(ii) Secure premises at end of day, ensure the building is totally secured, internal lights off and alarm activated

7 Any other delegated duties considered appropriate to the post.

Special requirements of the post

(i) An understanding, acceptance and adherence to the need for strict confidentiality.
(ii) An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients’ enquiries and requests.
(iii) Excellent communications skills
(iv) Good understanding of window based computer software. Keyboard knowledge.

Job Specification

Post Part-time Medical Receptionist

Place of work West Malling Group Practice

Hours minimum of 16.5 hours (Monday Tuesday, Wednesday Thursday, Friday,

Saturday on a Shift Pattern between 07.00 to 20:00) hours per week.

Candidate must be flexible and able to cover for sickness and annual

leave at short notice.

Annual Leave 22 days pro rata plus 8 days Bank Holiday

Sickness SSP will be applied

As a medical receptionist you should have

a commitment to patient care
a clear understanding of patient and practice confidentiality
a warm and friendly nature and an ability to communicate with people at all levels
be willing to attend appropriate training which will not only enhance your personal development but will be beneficial to the development of the practice.

be flexible and willing to help out from time to time in the absence of others to ensure the smooth running of the practice
have the ability to work as part of a team as well as on your own initiative.
a good understanding of computer/telephone systems including good keyboard skills
secretarial skill would be beneficial
Knowledge of clinical (Vision) and clinical documentation (DocMan) software desirable

General Responsibilities

To contribute to a safe working environment for all through adherence to health and safety management systems
Correctly handle confidential information in line with your duties, and actively support information governance policies, processes and systems
Support the services approach to equal opportunities, acting in line with the services equality and diversity policy
Participation in the service’s appraisal and personal development processes
To work at all times within boundaries of one’s competence, taking personal responsibility to keep abreast of change
To act in a professional manner at all times towards patients and staff
Any other duties which may be reasonably required, including covering for absent colleagues
Be familiar of the complaints policy and as the first line of contact with patients, try to defuse complaints in a professional but informal manner and if unsuccessful advise the complainant of the formal complaints procedure
Facilitate teamwork and communication
To attend regular team meetings as and when requested

This Job Description/Specification is subject to continual review and as

Receptionist/Administrator you will be expected to work with the practice in delivering continual improvement and amendments to the role responsibilities and duties

Job Type: Part-time

Pay: £12.71 per hour

Ability to commute/relocate:

West Malling, Kent: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

practice manager/receptionist jobs in weald, ken

Receptionist

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Medical Secretary

Patient Services

Patient Services Advisor (Receptionist - GP Practice) - Long Term Absence Cover

Medical Secretary - GP Practice

Patient Service Advisor (GP Practice)

Receptionist - NHS GP Practice

Front of House Receptionist

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Receptionist

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Clinic Receptionist and Admin Assistant - full time

Receptionist/Administrator

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Administrator

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