Rail customer host Work, Jobs in Heathrow (with Salaries)

Customer Service Host
Rapport —London
- £32,500 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
Host Leader - Reception Supervisor
Point A Hotels —London
- £30,462 a year
- Weekend availability
- Customer service
- Hotel
- Continuous improvement
- Annual leave
Quick apply
12d
Guest Experience Host
The BoTree —London
- £28,840 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
1d
Guest Host Supervisor
Burhill Group Limited —Bracknell
- £28,000 a year
- Full-time
- Leadership
Host/ess- Booking Office 1869
Marriott International, Inc —London
- Full-time
- Hospitality
- English
- Hotel
- Employee assistance programme
- Employee discount
10d
Team Member (Hub Host)
Beaufort Hub —London
- £12.71 an hour
- Temporary
- Serving
- Hospitality
- Customer service
- Store discount
- Employee discount
Quick apply
3d
GUEST SERVICES HOST
Merlin Entertainments —Chertsey
- Full-time
- Customer service
- English
- Communication skills
- Employee discount
HOTEL FRONT OFFICE HOST
Merlin Entertainments —Chertsey
- Part-time
- Hotel
- Resort
- Employee discount
5d
Showroom Host / Service Advisor
Chery Camberley —Camberley
- £33,750 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
13d
Reception and Hospitality Host
Portico Corporate Reception Management —London
- £32,000 a year
- Full-time
- Customer service
- Annual leave
- Life insurance
Quick apply
13d
Gillian Lynne Theatre - Guest Experience Host
LW Theatres Group Limited —London
- From £12.85 an hour
- Weekend availability
- Sales
- Customer service
Quick apply
4d
Guest Service Host
PPHE Hotel Group —London
- £13.15 an hour
- English
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Sales Host
Everlast Gyms —London
- Part-time
- IT
- Employee discount
- Gym membership
Quick apply
8d
Reception and Club Host
Rendall & Rittner —London
- £32,500 a year
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
14d
Host/Hostess – Parent Host (Customer Service) – Saturday Mornings
We Make Footballers —Woking
- £12.50 - £15.00 an hour
- Part-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
5d
Customer Service/ Ward Hostess/Host
Medirest —London
- £14.80 an hour
- Weekends only
- Hotel
5d
Front of House Receptionist
THE BEAUTY ROOMS CHISLEHURST —London
- From £27,000 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
8d
Front of House Receptionist
Toni and Guy Guildford —Guildford
- Up to £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Front Desk Receptionist / Salon Host
Toni&Guy —Guildford
- Full-time
- Hair styling
- Organisational skills
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Host Leader - Reception Supervisor
Point A Hotels —London
You’ll be right at the heart of the action: leading by example on reception, keeping shifts running efficiently, resolving guest queries with confidence, and…
£30,462 a year
Quick apply
12d
Events Supervisor
Rapport —London
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette.
Up to £38,000 a year
1d

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Customer Service Host

Rapport -
London

Apply Now

Job details

Permanent | Full-time
£32,500 a year

Benefits

Company pension
Employee assistance programme

Qualifications

Computer literacy
Communication skills

Full job description

We are recruiting a Customer Service Host to be part of the Rapport team, based at our client's office in Fenchurch Street. You will be part of a large and diverse team that supports our client: a Fortune Global 500 company, where excellence and creativity are the norm every single day.

This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences. Time management is an integral part of this role. The ability to take ownership is key to success and fantastic communication is essential.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday–Friday; 7 AM – 8 PM, with flexibility according to business needs)

Salary: £32,500 per annum

What will you get?

Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give back to community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Providing an exceptional welcome to customers to the building
Ensuring the smooth running of day-to-day operation on the floor and a safe working environment for all floor occupants
Improving customer engagement in all areas
Ensuring all equipment/technology is in working order and report when required
Maintaining high standards so that customer’s expectations are consistently exceeded
Checking that all meeting rooms are set up correctly according to the agreed specification

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have a positive, outgoing personality and be able to easily build rapport with key stakeholders
Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow
Display excellent personal presentation and interpersonal skills
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
Demonstrate the ability to work independently and manage own workload

Why Rapport?

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassadors’ mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

About the Company

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
Top 30 Best Places to Work in Hospitality in 2021 winner.
Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019

Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

rail customer host jobs in heathrow

Customer Service Host

Host Leader - Reception Supervisor

Guest Experience Host

Guest Host Supervisor

Host/ess- Booking Office 1869

Team Member (Hub Host)

GUEST SERVICES HOST

HOTEL FRONT OFFICE HOST

Showroom Host / Service Advisor

Reception and Hospitality Host

Gillian Lynne Theatre - Guest Experience Host

Guest Service Host

Sales Host

Reception and Club Host

Host/Hostess – Parent Host (Customer Service) – Saturday Mornings

Customer Service/ Ward Hostess/Host

Front of House Receptionist

Front of House Receptionist

Front Desk Receptionist / Salon Host

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