Administrative services Work, Jobs in Workington, Cma (with Salaries)

Temporary Administration Assistant
West Cumbria Domestic Violence Support —Workington
- £13.75 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Hire / Sales Controller
Selwood Limited —Distington
- £35,010 a year
- Microsoft Outlook
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Retail Supervisor (8 hrs)
Deichmann —Workington
- Up to £13.91 an hour
- 8 hour shift
- Customer service
- Supervising experience
- Leadership
5d
Intermediate Care Service Administrator
North Cumbria Integrated Care NHS Foundation Trust —Wigton
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Relocation assistance
1d
Podiatrist
North Cumbria Integrated Care NHS Foundation Trust —Workington
- £32,073 - £39,043 a year
- Full-time
- Patient care
- Organisational skills
- Relocation assistance
Reception Team Member - Solway
Argyll Holidays —Wigton
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Front desk
- Free parking
- Employee discount
Quick apply
10d
Sales Negotiator - Castle Douglas
Davidson & Robertson —Mid Galloway
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Referral programme
Quick apply
Assistant Manager
The Pheasant Inn —Cockermouth
- Up to £33,700 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
1d
Care Assistant
Cera Care —Cockermouth
- £14.35 - £14.60 an hour
- Weekend availability
- No experience needed
- Annual leave
- Employee assistance programme
Marine Engineer - Floating Pool
Svitzer —Harbour
- From £54,605.71 a year
- Full-time
- Administrative experience
- Analysis skills
- Computer skills
- Employee assistance programme
- Life insurance
HR Advisor
National Nuclear Laboratory —Workington
- From £45,220 a year
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Annual leave
- Sick pay
4d
Receptionist (Part-time)
Washington Central Hotel —Workington
- £12.71 - £13.50 an hour
- Part-time
- Customer service
- English
- Hotel
- Employee discount
- Gym membership
Quick apply
HR & Training Administrator
CCL Secure —Wigton
- £26,550 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
6d
Senior Administrator
Altrad —Moor Row
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
5d
Health Services Manager
FC Whelan Chemist —Workington
- £35,000 - £40,000 a year
- Full-time
- Management
- Microsoft Office
- Master's degree
- Employee discount
Quick apply
3d
Shop Assistant
Premier Poundsaver —Workington
- £13 - £14 an hour
- Part-time
- Customer service
- Organisational skills
- IT
Quick apply
13d
Children and Young Persons Counsellor/ Therapist
West Cumbria Domestic Violence Support —Workington
- £40 an hour
- Experience working with children
- IT
- In-person
Quick apply
10d
Children and Young Persons Counsellor/ Therapist
West Cumbria Domestic Violence Support —Workington
- £40 an hour
- Experience working with children
- IT
- In-person
Quick apply
6d
Health Care Assistant
James Street Group Practice —Workington
- £25,412.17 - £26,929.57 a year
- Part-time
- Computer literacy
- Organisational skills
- In-person
Quick apply
6d
Practice Nurse
James Street Group Practice —Workington
- Part-time
- BLS Certification
- Patient care
- IT
Quick apply

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administrative services jobs near workington, cma

Temporary Administration Assistant

West Cumbria Domestic Violence Support
Workington

Quick apply

Job details

Temporary | Part-time | Fixed term contract
£13.75 an hour
4 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Communication skills

Full job description

MAIN PURPOSE OF THE ROLE

To provide efficient, accurate and compassionate administrative support to The Freedom Project, helping the office and client pathways run safely and effectively. The postholder will often be a first point of contact for clients, referrers, professionals and visitors and must communicate in a calm, respectful and trauma-informed manner.

The role involves handling highly confidential and sensitive information in a fast-paced environment. It is an administrative position and does not involve providing specialist advice, counselling or direct support; any safeguarding concerns, disclosures or requests for specialist support must be passed promptly to the appropriate member of staff.

This temporary post will also support the charity while internal administrative systems, processes and IT arrangements are reviewed and improved.

KEY RESPONSIBILITIES

Front-line communication and reception

· Act as a welcoming and professional first point of contact by telephone, email, text message and in person.

· Respond sensitively to clients and others who may be distressed, anxious or disclosing difficult experiences, while maintaining clear professional boundaries.

· Take accurate messages, provide agreed service information and direct enquiries to the appropriate member of staff.

· Recognise potential safeguarding or immediate-risk concerns and follow the charity’s escalation procedures without delay.

· Ensure visitors are received respectfully and that confidentiality is protected within the office environment.

Referrals, waiting lists and appointments

· Receive, record and process referrals in line with current procedures, ensuring information is complete, accurate and passed to the appropriate staff member.

· Contact clients or referrers for missing or clarifying information using approved wording and processes.

· Maintain accurate waiting lists and update referral outcomes, allocations, closures and other changes promptly.

· Arrange, confirm, rearrange and cancel appointments; maintain staff diaries, room bookings and appointment records.

· Record attendance, cancellations and non-attendance accurately and support the issuing of reminders or follow-up communications.

Records, data and confidentiality

· Create, update and maintain accurate electronic and paper records, filing systems and client information.

· Enter information onto the charity’s database and produce routine reports, lists and monitoring information when requested.

· Complete data checks and support the improvement, standardisation and cleansing of administrative records and systems.

· Handle all personal and special-category information in accordance with UK GDPR, data protection requirements, confidentiality policies and organisational procedures.

· Immediately report any suspected data breach, information error or confidentiality concern to the line manager.

General office and team administration

· Provide typing, document formatting, scanning, copying, filing, post and mailing support.

· Prepare meeting papers, take clear and accurate minutes when required and distribute agreed actions or notes.

· Maintain shared calendars, office diaries, room plans, contact information, templates and administrative trackers.

· Use Microsoft Office, email, shared drives, databases and other digital systems confidently and accurately.

· Support managers and wider team members with reasonable administrative tasks and help maintain effective day-to-day office systems.

· Monitor stationery and office supplies and raise requirements with the line manager.

· Participate in team meetings, supervision, training and organisational development activities as required.

Organisational responsibilities

· Work in accordance with The Freedom Project’s values, policies, procedures and commitment to trauma-informed practice.

· Promote equality, dignity and respect and respond appropriately to the diverse needs of clients, colleagues and partner agencies.

· Maintain appropriate professional boundaries and seek guidance whenever a request or situation falls outside the administrative role.

· Undertake required safeguarding, domestic abuse, data protection and systems training.

· Carry out any other reasonable duties that are consistent with the purpose and level of the post.

PERSON SPECIFICATION

Administrative experience is an absolute requirement for this role.

Applications must clearly demonstrate experience of working effectively in a busy office or equivalent administrative environment

Substantial previous experience in an administrative role within a busy, fast-paced office or comparable environment.

Experience of handling confidential, personal or sensitive information appropriately.

Strong working knowledge of Microsoft Outlook, Word and Excel, with confidence using databases or case-management systems.

Accurate data-entry, record-keeping, spelling and document-production skills, with close attention to detail.

Ability to organise and prioritise a varied workload, meet deadlines and respond to changing demands.

Confident, professional and compassionate communication skills by telephone, email, text and face to face.

Ability to remain calm and respectful when dealing with people who may be distressed, upset or frustrated.

Ability to follow procedures, recognise the limits of the role and escalate safeguarding, risk or data concerns appropriately.

Ability to work independently, use initiative and contribute positively as part of a small team.

Understanding of confidentiality, data protection and professional boundaries.

Reliable, flexible and able to maintain consistent standards in a demanding environment.

Willingness and ability to complete required safeguarding, domestic abuse and data-protection training.

Experience of referral, waiting-list, appointment or diary management.

Experience of working in a charity, domestic abuse service, health, social care or other support setting.

Experience of minute taking and producing clear, accurate meeting notes and actions.

Knowledge of safeguarding and trauma-informed practice.

Experience of supporting system improvements, data cleansing or the introduction of new administrative processes.

APPOINTMENT REQUIREMENTS

· Appointment will be subject to satisfactory references and the appropriate Disclosure and Barring Service check.

· The postholder must maintain strict confidentiality and comply with all organisational policies and procedures.

· The role is office-based and may involve regular exposure to sensitive or distressing information relating to domestic and sexual abuse.

· The postholder is expected to use supervision and agreed wellbeing support appropriately and to maintain safe professional boundaries.

The temporary contract will end on 31 March 2027 unless ended earlier in accordance with the terms of employment.

Pay: £13.75 per hour

Benefits:

Free parking
On-site parking

Experience:

Administrative: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

administrative services jobs in workington, cma

Temporary Administration Assistant

Hire / Sales Controller

Retail Supervisor (8 hrs)

Intermediate Care Service Administrator

Podiatrist

Reception Team Member - Solway

Sales Negotiator - Castle Douglas

Assistant Manager

Care Assistant

Marine Engineer - Floating Pool

HR Advisor

Receptionist (Part-time)

HR & Training Administrator

Senior Administrator

Health Services Manager

Shop Assistant

Children and Young Persons Counsellor/ Therapist

Children and Young Persons Counsellor/ Therapist

Health Care Assistant

Practice Nurse

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