Logistics Work, Jobs in Neston, Wil (with Salaries)

Snr Customer Care & Resolutions Specialist
MillerKnoll —Melksham
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
14d
Supply Chain Planner
Corston Architectural Detail —Malmesbury
- £30,000 - £35,000 a year
- Full-time
- ERP systems
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Quick apply
Operations & Logistics Assistant
Tom Faulkner Ltd —Swindon
- From £28,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
3d
Warehouse Operative
SWR Trading —Bath
- £29,000 - £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Quality control
- Annual leave
- Employee discount
Quick apply
17h
Logistics Technician
Equans —Bristol
- Maintenance
- Microsoft Office
- IT
Transport Manager
Broughton Transport Solutions —Melksham
- £36,000 - £40,000 a year
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Shunter
MillerKnoll —Melksham
- Weekend availability
- Computer literacy
- Computer skills
- Leadership
Warehouse Operative Nights
Evri —Swindon
- £14.17 - £21.26 an hour
- Full-time
- Annual leave
Head of Logistics - Pet Drugs Online
IVC —Bristol
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
Purchasing & Logistics Coordinator – Part Time
LL Company —Cirencester
- £20.00 - £21.50 an hour
- Part-time
- Computer literacy
- Continuous improvement
- In-person
- Free parking
Quick apply
1d
Logistics Coordinator (m/f/d)
BIKAR-METALLE GmbH —Bristol
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Logistical Support Officer (Cadet Administrative Assistant)
Wessex Reserve Forces and Cadets Association —Devizes
- £32,455 a year
- Overtime
- Writing skills
- Communication skills
- Free parking
- Annual leave
Quick apply
16h
Shipping Administrator
Chill Mail Services Ltd —Bristol
- £25,420 - £29,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
Quick apply
21h
Warehouse Operative/Driver
Charles Saunders Ltd —Yate
- £27,170.50 a year
- Full-time
- Sales
- Customer service
- Driving
- Free parking
- Employee discount
Quick apply
Stock Controller (Onsite Representative)
Incora —Bristol
- From £27,000 a year
- Full-time
- In-person
- Time management
Quick apply
Operations Assistant (Temporary)
Field & Flower —Shepton Mallet
- £30,000 - £32,000 a year
- Temporary
- ERP systems
- Organisational skills
- In-person
Quick apply
3d
Administrative Assistant to Transport Manager
Nova Aluminium Systems —Bristol
- £25,420 - £30,000 a year
- Full-time
- Microsoft Office
- Accounting
- Organisational skills
- Free parking
Quick apply
7d
Night Warehouse Operative - DXF
DX Group —Westbury
- Night shift
- Employee assistance programme
Road Logistics Customer Service Specialist
Kuehne+Nagel —Bristol
- Organisational skills
- Communication skills
- Employee assistance programme
Operations Coordinator
IES —Bristol
- £28,500 - £34,500 a year
- Weekend availability
- Microsoft Word
- Computer literacy
- English
- Free parking
- Health & wellbeing programme
Quick apply
1d

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logistics jobs near neston, wil

Snr Customer Care & Resolutions Specialist

MillerKnoll -
Melksham

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Job details

Full-time
14 days ago

Qualifications

CRM software
Stakeholder collaboration
Client engagement
Stakeholder liaison
Lean
Internal department liaison
Continuous improvement
Organisational skills
Project schedule tracking
Customer support
Customer interaction
Multidisciplinary collaboration
Root cause analysis
Communication skills
Supply chain customer service
Project progress tracking

Full job description

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job Title: Snr Customer Care & Resolution Specialist

Location: Portal Mill
Reports To: Customer Care Manager
Department: Operations

Role Purpose

The Senior Customer Care & Resolution Specialist plays a critical role in managing and resolving complex customer issues from initial identification through to full resolution. This position ensures that large, high‑value, and business‑critical orders are delivered on time, in full, and to the required specification.

Acting as a key escalation point, the role partners closely with operations, logistics, commercial teams, and external stakeholders to quickly address challenges, remove blockers, and implement preventative measures that improve long‑term customer experience.

The Specialist will also provide cover and support for the Europe Contract Customer Care Manager, serving as a primary point of contact for strategic and contract customers.

Key Responsibilities

Customer Issue Resolution

Serve as the primary point of contact for escalated customer issues, ensuring prompt and effective resolution.
Manage high-priority or escalated cases to swift and satisfactory resolution.
Provide practical and creative solutions to meet customer needs.
Ensure swift resolution with minimal customer impact.
Involve customers in complex problem-solving when appropriate.
Coordinate with multiple teams to ensure aligned solutions.
Maintain resilience and professionalism under pressure.
Follow up post-resolution to confirm customer satisfaction and capture lessons learned.
Maintain regular communication with customers during issue resolution, providing updates and managing expectations.
Handle concerns with empathy, professionalism, and subject-matter expertise.
Anticipate needs and proactively prevent potential issues.

Large Project Order & Delivery Management

Oversee end-to-end delivery of large customer orders, ensuring accuracy, reliability, and quality.
Coordinate with supply chain, logistics, and production teams to address potential delivery risks.
Monitor project timelines and proactively resolve bottlenecks to ensure on-time completion.
Track key order metrics and report on progress to management and clients.

Partner with internal teams (sales, channel support, operations, logistics) to deliver exceptional customer experiences.
Lead or participate in special projects aimed at improving service delivery, order processes, or customer satisfaction.
Develop and share best practices for resolution and fulfilment management.

Problem Solving & Continuous Improvement

Conduct root cause analysis to prevent repeat issues.
Use lean tools to problem solve long term countermeasures.
Commit to continuous improvement by learning from customer feedback and past experiences.
Identify waste in the work processes and implement improvements to reduce

Professional Standards

Communicate with clarity, courtesy, and professional etiquette across all channels.
Apply a customer-first approach to all decisions and actions.
Maintain consistency in service tone, quality, and accuracy.
Protect customer confidentiality and handle sensitive information with discretion.
Demonstrate attention to detail in all communications and deliverables.
Ensure timely responses and adherence to deadlines.
Actively listen to fully understand customer needs.
Share insights and knowledge for cross-functional support.
Present a polished and professional image in all interactions.

Skills & Experience Required

Proven experience in customer service, client account management, or a related role in a global or fast-paced environment.
Strong problem-solving and decision-making skills.
Excellent written and verbal communication skills.
Ability to collaborate across teams and regions.
Strong organisational skills with attention to detail.
Proficient in CRM systems, communication platforms, and productivity tools.
Able to remain composed under pressure and manage multiple priorities.
Strong communication and interpersonal skills.
Ability to manage multiple customer requests simultaneously.
Attention to detail and commitment to deadlines.

Key Competencies

Customer Focus
Accountability & Ownership
Proactive Thinking
Collaboration & Teamwork
Resilience
Innovation & Continuous Improvement

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].

Apply Now

Refine Your Search

logistics jobs in neston, wil

Snr Customer Care & Resolutions Specialist

Supply Chain Planner

Operations & Logistics Assistant

Warehouse Operative

Logistics Technician

Transport Manager

Shunter

Warehouse Operative Nights

Head of Logistics - Pet Drugs Online

Purchasing & Logistics Coordinator – Part Time

Logistics Coordinator (m/f/d)

Logistical Support Officer (Cadet Administrative Assistant)

Shipping Administrator

Warehouse Operative/Driver

Stock Controller (Onsite Representative)

Operations Assistant (Temporary)

Administrative Assistant to Transport Manager

Night Warehouse Operative - DXF

Road Logistics Customer Service Specialist

Operations Coordinator

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