Crm coordinator Work, Jobs in Chorley, Lan (with Salaries)

Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
Recruitment Coordinator
ProFM —Chorley
- £24,784.50 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Service Coordinator
DTS UK Machine Tools —Chorley
- £16,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
Customer Care Coordinator
Public Library of Science —Manchester
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Sales Coordinator
Hardscape Products Ltd —Bolton
- From £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- In-person
- Free parking
Quick apply
5d
Customer Relationship Management Marketing Coordinator
Fig Solutions- Business and Advisory Ltd —Manchester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Customer service
- Annual leave
- Flexible schedule
Quick apply
12d
CRM Campaign Coordinator (Make Me A Winner)
Bauer Media Group —Manchester
- Hybrid work
- Organisational skills
- Communication skills
- Marketing
13d
Service Desk Coordinator
Axscend Limited —Runcorn
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Gym membership
Quick apply
Business Development (BD) and Marketing Co-ordinator
Purcell —Manchester
- £30,000 - £33,500 a year
- Full-time
- Social media management
- Microsoft Office
- Business development
14d
Customer Support Coordinator
Boolean Inc. —Liverpool
- £2,350 - £3,100 a month
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
6d
Education Programme Coordinator:
EduPac Global Education Services UK —Liverpool
- £30,420.00 - £38,549.16 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Teaching
- Health & wellbeing programme
- Sick pay
Quick apply
Events Operations Manager
Luxury by Carlo Lifestyle & Concierge Ltd —Manchester
- £2,800 - £3,500 a month
- Weekend availability
- Hospitality
- Microsoft Office
- Leadership
- Referral programme
Quick apply
Bid Submissions Coordinator
Seddon Construction Limited —Bolton
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
13d
Sales Coordinator
ANS Group Limited —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Development Manager (Public Transport) | Telematics
Teltonika —Manchester
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Travel
- Free parking
- Annual leave
Quick apply
Hire Desk Administrator
NRG Riverside —Skelmersdale
- £28,080 a year
- Full-time
- CRM software
- Microsoft Outlook
- Sales
- Free parking
- Annual leave
Quick apply
4d
Service Coordinator
Mercury Hampton Ltd —Manchester
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
5d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
6d
Operations Coordinator
Ugolini Service Solutions Ltd —Liverpool
- £25,420 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
6d
Business Development (BD) and Marketing Co-ordinator
Purcell Architecture —Manchester
- £30,000 - £33,500 a year
- Full-time
- Social media management
- Microsoft Office
- Business development
Quick apply

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crm coordinator jobs near chorley, lan

Customer Service Coordinator

TVS Supply Chain Solutions -
Chorley

Apply Now

Job details

Permanent

Qualifications

Customer service
Communication skills

Full job description

Job ID: 43112

Job Function: Service Delivery Coordinator

Job Term: Permanent

Job Region: Chorley

Posted Date: 14 Apr 2026

Job Overview

Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges.

MUST BE WILLING TO MOVE TO A SHIFT PATTERN IN LINE WITH BUSINESS NEEDS IF REQUIRED

Job Responsibilities

Key Responsibilities:

CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution.
Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships.
Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries.
Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions.
Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions.
Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs.
Support of new client take on – supporting unblocking issues, liaising with DC operations to resolve issues
Employee of the month reward!

Qualifications and Skills

Desired Skills and Experience:

Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries.
Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations.
Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment.
Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential.
Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills.

Attributes:

Strong problem-solving skills and ability to handle multiple tasks simultaneously.
High level of attention to detail, ensuring that all customer interactions and records are accurate.
Ability to work independently and as part of a team to meet goals and objectives.
A positive, customer-focused attitude with a passion for providing exceptional service.

Place of Work:
This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites.

Shift patterns IF introduced would include weekend work/bank holidays on a rota’d basis

Current working hours:

Monday- Friday covering on a rota’d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness

Job Location

Chorley

Apply Now

Refine Your Search

crm coordinator jobs in chorley, lan

Customer Service Coordinator

Recruitment Coordinator

Service Coordinator

Customer Care Coordinator

Sales Coordinator

Customer Relationship Management Marketing Coordinator

CRM Campaign Coordinator (Make Me A Winner)

Service Desk Coordinator

Business Development (BD) and Marketing Co-ordinator

Customer Support Coordinator

Education Programme Coordinator:

Events Operations Manager

Bid Submissions Coordinator

Sales Coordinator

Business Development Manager (Public Transport) | Telematics

Hire Desk Administrator

Service Coordinator

Aftersales Team Leader

Operations Coordinator

Business Development (BD) and Marketing Co-ordinator

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