Customer support coordinator Work, Jobs in Cannock, Sts (with Salaries)

Compliance Case Co-ordinator
Platform Housing —Birmingham
- £28,715 - £31,905 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
5d
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Technical Customer Service Co-ordinator
AJM Healthcare —Birmingham
- Full-time
- Free parking
- Annual leave
Quick apply
Knowledge Coordinator
Serco Group —Solihull
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
8d
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Business
- Communication skills
Quick apply
Warehouse & Customer Support Coordinator (Part time) - Seville Spain
Apollo Aerospace components —Dudley
- Part-time
- CRM software
- ERP systems
- English
Quick apply
Customer Assistance Coordinator - Roadside
Allianz —Birmingham
- £15,436.34 - £27,013.60 a year
- Weekend availability
- Hybrid work
- Communication skills
- Employee assistance programme
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Microsoft Office
- Data entry
- Free parking
- Annual leave
Quick apply
Sales & Marketing Coordinator
Autolease Ltd —Derby
- £26,500 - £29,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
2d
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
5d
Treatment Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £14 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Gym membership
Quick apply
7d
Sales & Commercial Co-Ordinator
PASSENGER LIFT SOLUTIONS LTD —Smethwick
- £28,000 - £30,000 a year
- Full-time
- Salesforce
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
1d
Team Coordinator/Team Lead - Tenant Find
Dwelly —Birmingham
- Travel
- AI
- Leadership
- Annual leave
RFQ Sales Coordinator
Hayley Group —Oldbury
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- CRM software
- Microsoft Office
- Communication skills
Receptionist & Treatment Co-ordinator
Birmingham Dental Excellence —Birmingham
- £10.95 - £12.21 an hour
- Weekend availability
- CRM software
- Management
- Sales
- Free parking
- Employee discount
Quick apply
Operations Coordinator (FTC 1 Year) - Grenade
Mondelēz International —Birmingham
- Full-time
- Microsoft Powerpoint
- ERP systems
- Analysis skills
Helpdesk Co-ordinator - 6 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Data entry
- Communication skills
- Annual leave
- Employee assistance programme
1d

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customer support coordinator jobs near cannock, sts

Compliance Case Co-ordinator

Platform Housing -
Birmingham

Apply Now

Job details

Fixed term contract
£28,715 - £31,905 a year
5 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Housing Health and Safety Rating System (HHSRS)
Customer support
Customer interaction
Communication skills

Full job description

Compliance Case Coordinator – 3 Fixed-Term Opportunities

Fixed term contract until 30 September 27

£ 28,715 - £ 31,905 per annum (DOE)

35 hours per week

Are you passionate about delivering an excellent service and equipped with strong administrative skills and attention to detail?

If you're self-motivated and eager to make a difference, we may have the perfect opportunity for you!

We're pleased to offer three fixed-term opportunities to join our dynamic and fast-paced Compliance Case Coordinator team.

This is a vital role in helping Platform meet its responsibilities under Awaab's Law while delivering an excellent customer experience for damp, mould and condensation (DMC) cases.

You will be responsible for managing day-to-day case activity, coordinating inspections, liaising with customers, and ensuring all data, documentation and actions are captured accurately and within statutory timescales.

It's a varied role where you'll work closely with surveyors, contractors, the Case Team Leader and Manager to ensure customers receive a safe, timely and well-communicated service from their first report through to resolution.

Why join us?

Help make a real difference to our customers while developing your skills and career within a supportive and collaborative team.

Some things we need from you:

A strong commitment to delivering excellent customer service and maintaining high standards
Excellent communication skills, able to explain information clearly and professionally.
Experience supporting complex casework, related to Awaab's Law, HHSRS, Disrepair or similar frameworks.
Experience coordinating and monitoring cases to resolution within statutory or contractual timescales
Ability to analyse information, identify trends, and escalate concerns appropriately.
Strong customer service background, including handling sensitive, vulnerable or high-risk cases.
Strong IT skills, including Microsoft Office and case management systems.

While this role is home based, you should have the ability to occasionally travel to Group offices and other locations for meetings and training as required.

Some of the great benefits we can offer you:

Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave

Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave

Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts

Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more

Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)

Learning and Development opportunities

Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

How to apply:

If this sounds like the role for you, please click “Apply Now” to complete an internal application and upload your current CV. Be sure to tell us why you meet the requirements of the role.

For more details about the role, please refer to the attached job description or contact Elliot Hennessy (Compliance Case Manager), at [email protected]

We will be conducting interviews via Microsoft Teams from the week of 24th August 26.

Apply Now

Refine Your Search

customer support coordinator jobs in cannock, sts

Compliance Case Co-ordinator

Customer Service Logistics Coordinator

Technical Customer Service Co-ordinator

Knowledge Coordinator

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Warehouse & Customer Support Coordinator (Part time) - Seville Spain

Customer Assistance Coordinator - Roadside

Export Coordinator / Warehouse Administrator

Receptionist & Front of House Coordinator

Sales & Marketing Coordinator

Compliance Case Co-ordinator

Treatment Sales Coordinator

Sales & Commercial Co-Ordinator

Team Coordinator/Team Lead - Tenant Find

RFQ Sales Coordinator

Internal Sales Coordinator

Receptionist & Treatment Co-ordinator

Operations Coordinator (FTC 1 Year) - Grenade

Helpdesk Co-ordinator - 6 month FTC

Related jobs to explore

I want to receive the latest job alerts for customer support coordinator in cannock, sts

Explore jobs in more locations

Compliance Case Coordinator – 3 Fixed-Term Opportunities

Fixed term contract until 30 September 27

£ 28,715 - £ 31,905 per annum (DOE)

35 hours per week

Are you passionate about delivering an excellent service and equipped with strong administrative skills and attention to detail?

Why join us?

Some things we need from you:

Some of the great benefits we can offer you:

How to apply:

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