It support Work, Jobs in Ashbourne, Dby (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Annual leave
12d
INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN
MMD Mining Machinery Developments Ltd —Alfreton
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Store discount
Quick apply
13d
IT Technician
Sumer —Stoke-on-Trent
- Azure
- Windows
- Scripting
Quick apply
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Continuous improvement
- Employee discount
Junior IT Support Technician
Palletways UK Limited —Lichfield
- £26,500 a year
- Full-time
- Windows
- Microsoft Office
- Driving
- Store discount
- Health & wellbeing programme
Quick apply
10d
IT TECHNICIAN
Commercial IT Recycling LTD —Nottingham
- £12.71 - £13.50 an hour
- Part-time
- Schematics
- Maintenance
- Microsoft Office
- Free parking
Quick apply
IT Recycling Specialist
Converge Technology Solutions —Stafford
- £30,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Business development
12d
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee discount
Quick apply
IT Technician
RMT Accountants & Business Advisors —Stoke-on-Trent
- Azure
- Windows
- Scripting
2d
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- SQL
- Employee assistance programme
Quick apply
Holiday Cover Support Analyst (Flexible Hours)
Optifarm - Speria —Newbold
- £12.71 an hour
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Free parking
- Paid training
Quick apply
9d
Dropbox Hypercare - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
2d
ICT Systems Officer
Inspire: Culture, Learning & Libraries —Nottingham
- £34,433 - £39,152 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
11d
IT Specialist
bet365 —Stoke-on-Trent
- Full-time
- Microsoft Office
Quick apply
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Supervising experience
- IT
- Leadership
11d
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Windows
- Free parking
Quick apply
Helpdesk Administrator
Cygnet —Stoke-on-Trent
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Employee discount
- Referral programme
10d

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Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Jira
TCP
SCCM
BMC Remedy
LAN
Technical support
IT support
DNS
Mac OS
ServiceNow
TCP/IP
Active Directory
VPN

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

it support jobs in ashbourne, dby

Desktop Support Engineer

2nd Line Support Technician

INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN

IT Technician

VodafoneThree - Incident Specialist

Junior IT Support Technician

IT TECHNICIAN

IT Recycling Specialist

IT Infrastructure Support Technician

IT Technician

Desktop Support Analyst

Application Support Analyst (Nights)

Holiday Cover Support Analyst (Flexible Hours)

Dropbox Hypercare - IT Service Support Agent

ICT Systems Officer

IT Specialist

IT Support Manager

Support Engineer

IT Field Service Engineer - Hope Works & South

Helpdesk Administrator

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