Customer service representative Work, Jobs in Doncaster Dn11 (with Salaries)

Customer Service Advisor
PAYNE CONCRETE & AGGREGATES LTD —Wroot
- From £25,000 a year
- Full-time
- Analysis skills
- Data entry
- Organisational skills
Quick apply
1d
Customer Service Advisor
Keylink —Sheffield
- £24,785 - £25,500 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
7d
Inbound Customer Service Advisor (Emergency Support Line)
ant marketing —Sheffield
- £13 an hour
- Customer service
- Computer literacy
- Communication skills
- Paid training
Quick apply
Customer Service Advisor
Convex Services —Sheffield
- £14 - £16 an hour
- Full-time
- English
- Organisational skills
- In-person
- Free parking
- Paid training
Quick apply
22h
Receptionist/Customer Support Agent
Home Decor GB Limited —Sheffield
- £25,000 - £25,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Representative
TheNottingham —Worksop
- £25,000 - £25,500 a year
- No experience needed
- Front desk
- Communication skills
- Annual leave
7d
Customer Service Representative
British Steel —Scunthorpe
- Up to £30,000 a year
- Full-time
- Communication skills
- Time management
- Analytics
- Annual leave
- Employee assistance programme
Customer Service Representative - Part Time
Biffa Waste Services —Barlborough
- £25,174 a year
- Part-time
- Free parking
Quick apply
14h
Customer Service & Sales Representative – Spare Parts
BW Packaging —Doncaster
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Customer Service
ECOHAPPY —Wakefield
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- In-person
- Free parking
Quick apply
2d
Customer Service Advisor
Walkers Motor Group —Selby
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick apply
3d
Sales Order Processor & Customer Service Agent
Brett Martin —Staveley
- £26,000 a year
- Full-time
- Microsoft Excel
- Sales
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Service Advisor Out of Hours (part time)
Civic Recruitment Limited —Lincoln
- £16.49 an hour
- Temporary
- Customer service
- English
- Windows
Quick apply
Customer Service Assistant / Pin Technician
Tenpin - Sheffield —Sheffield
- Up to £13.28 an hour
- Part-time
- No experience needed
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor – Student Accommodation
Student Roost —Sheffield
- £13.95 an hour
- Sales
- Microsoft Office
- Communication skills
Quick apply
2d
Customer Services Assistant
OurCoop —Sutton-In-Ashfield
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
14d
Customer Service Advisor Apprenticeship
Calex UK —Chesterfield
- Full-time
- Computer literacy
- Communication skills
Customer Support Administrator 2 year Fixed Term Contract
Vaillant Group U.K. Ltd —Nottingham
- Temporary
- In-person
- Time management
12h
Customer Representative - Goole
Nationwide Building Society —Goole
- From £26,500 a year
- Full-time
- Banking
Customer Service Assistant
Racecourse Service Station —Doncaster
- From £13 an hour
- Part-time
- Customer service
- Organisational skills
- Cleaning
- Free parking
Quick apply
9d

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Customer Service Advisor

PAYNE CONCRETE & AGGREGATES LTD
Wroot

Quick apply

Job details

Permanent | Full-time
From £25,000 a year
1 day ago

Benefits

Casual dress
Company pension
On-site parking

Qualifications

Sales support
Outbound sales
Customer service call handling
Inbound customer enquiry call handling
Delivery scheduling
Stakeholder liaison
Microsoft Office Suite
Analysis skills
Data entry
Organisational skills
Relationship management
Customer interaction
Outbound calling
Transport scheduling
Communication skills
Supply chain customer service
Negotiation

Full job description

Job Summary

Join our growing team as a Customer Service Advisor, where you will play a vital role in supporting the day-to-day operations of our concrete and aggregates business. As the first point of contact for customers, you will provide professional, friendly, and efficient service while coordinating deliveries, processing orders, and ensuring smooth communication between customers, drivers, and the sales team.

This is a fast-paced and varied position that requires excellent communication, organisation, and problem-solving skills. You will be responsible for accurately booking jobs using AggSmart, managing customer enquiries, monitoring deliveries, and helping to maintain the highest levels of customer satisfaction. This role offers an exciting opportunity to develop your career within a successful and expanding construction materials business.

Key Responsibilities

Accurately process and book customer orders and jobs using the AggSmart scheduling system.
Act as the first point of contact for customers, handling incoming telephone calls, emails, and sales enquiries professionally and efficiently.
Deliver exceptional customer service, ensuring all customers receive prompt, friendly, and knowledgeable support.
Make outbound sales calls and send emails to generate new business opportunities and strengthen existing customer relationships.
Liaise closely with customers, drivers, production staff, and the Sales Manager to ensure the smooth running of daily operations.
Monitor live jobs and delivery schedules, providing timely updates to customers and drivers as required.
Respond to customer enquiries regarding concrete and aggregate products, availability, pricing, and delivery schedules.
Maintain accurate customer records and order information within company systems.
Resolve customer issues quickly and effectively, escalating more complex matters when necessary.
Build and maintain strong working relationships with customers and suppliers.
Support the wider team with administrative and operational duties as required.
Carry out ad hoc duties to support the needs of the business.
Develop and maintain a good understanding of the company's concrete and aggregate products (training provided where required).

What We're Looking For

Previous experience within Customer Service, Sales Support, Operations Coordination, Transport Planning, Service Desk, or Call Centre environments.
Excellent telephone manner and strong written and verbal communication skills.
Ability to remain calm, organised, and make informed decisions under pressure in a fast-paced environment.
Strong organisational and multitasking skills with the ability to manage competing priorities.
Good IT skills, including Microsoft Office .
High attention to detail and a commitment to accurate data entry.
A proactive, positive, and solutions-focused approach to customer service.
Ability to work independently while contributing effectively as part of a wider team.
Confident in building relationships with customers, colleagues, drivers, and suppliers.
Commercial awareness and confidence in identifying sales opportunities.
Knowledge of concrete, aggregates, construction materials, or transport operations would be advantageous but is not essential.
A professional, reliable, and customer-focused attitude with a commitment to delivering outstanding service at all times.

Skills & Experience

Strong customer service experience with a proven ability to manage customer relationships effectively.
Excellent problem-solving and analytical skills.
Ability to prioritise workloads and work accurately under pressure.
Strong attention to detail and administrative capabilities.
Effective communication and negotiation skills.
Confidence working in a busy operational environment.
Understanding of logistics, transport planning, or construction materials sectors is desirable.
Strong teamwork skills with a willingness to learn and support colleagues.
A flexible approach and a positive attitude towards continuous improvement.

This role is ideal for an enthusiastic and motivated individual who enjoys working with customers, coordinating operations, and being part of a busy team. If you thrive in a fast-paced environment and are passionate about delivering excellent customer service, we'd love to hear from you.

Pay: From £25,000.00 per year

Benefits:

Casual dress
Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in doncaster dn11

Customer Service Advisor

Customer Service Advisor

Inbound Customer Service Advisor (Emergency Support Line)

Customer Service Advisor

Receptionist/Customer Support Agent