Technical support occupations Work, Jobs in Hinckley, Lec (with Salaries)

IT Desktop Support Technician
Piping Rock UK Ltd —Leicester
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
7d
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
8d
Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Analysis skills
- Computer skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Technical Support Apprentice
Welcomm Communications Ltd —Market Harborough
- £16,640 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
Technical customer Support Advisor
Blauberg UK —Leicester
- £28,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Support Engineer 2nd Line
Academia Group —Leicester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
- Annual leave
Quick apply
IT Support Officer
L M Manufacturing Ltd —Northampton
- £26,500 - £30,000 a year
- Overtime
- Analysis skills
- No degree
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
14d
3rd Line Support Engineer
wavenet —Shirley
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
2nd Line Technical Support – Infrastructure
SCC —Birmingham
- £30,000 - £38,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
IT Support Technician
Howes Percival —Leicester
- Maintenance
- Travel
- Communication skills
- Employee discount
11d
First Line Support Consultant
Pinewood.AI —Solihull
- £25,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Time management
- Annual leave
- Employee assistance programme
Quick apply
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Tamworth
- Monday to Friday
- Customer service
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
First Line Support Consultant (Apps Support, Danish or Swedish Speaking)
Pinewood.AI —Solihull
- From £25,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- AI
- Communication skills
- Free parking
- Annual leave
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Customer service
- SQL
- Presentation skills
- Annual leave
- Employee discount
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Computer literacy
- Analysis skills
- Travel
Trainer (NHS role)
NHS Professionals —Coventry
- £18 - £21 an hour
- Temporary
- Hybrid work
- IT
- In-person
- Teaching
- Annual leave
- Flexitime
Quick apply
3d
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme

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IT Desktop Support Technician

Piping Rock UK Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
7 days ago

Qualifications

Technical troubleshooting
Desktop support
Computer Science
Customer service
CCTV
UK GDPR
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
General Data Protection Regulation (GDPR)
Bachelor's degree
Computer hardware
Ticket management systems
Mac OS
Customer support
Application support
Active Directory
Planned maintenance
Mobile devices

Full job description

Piping Rock UK Ltd, is a Global manufacturer and supplier of health products, combining decades of expertise, quality ingredients and product innovation to provide world leading nutritional supplements for all.

Responsibilities

Support hardware and software for internal end users in our UK office and remotely
Remotely support international colleagues
Procure and set up new computers, tablets, and mobile devices via imaging or manual method
Troubleshoot printers and other peripherals, including desk phones and site Wi-Fi
Work with a corporate ticketing system for issue resolution and escalation
Develop, configure, and deploy enterprise desktop and laptop images
Install, upgrade, support, and troubleshoot Microsoft Windows 11, Apple macOS, Microsoft Office, and other authorised applications
Perform preventative maintenance on computers, printers, and other authorised peripheral equipment
Set up, update, and track all IT assets in the UK, including the secure erasure of data in line with UK GDPR and the Data Protection Act 2018, and the environmentally responsible recycling of end-of-life assets in accordance with the WEEE Regulations 2013
Manage site CCTV software and access control systems in accordance with UK GDPR, the Data Protection Act 2018, and the ICO's guidance on the use of CCTV
Support employee desk setups and, where required, office desk moves
Work on special projects as required
Undertake additional duties as reasonably assigned

Qualifications

Demonstrable experience in a similar desktop support role (typically equivalent to 3–5 years), or comparable skills and knowledge gained through other routes
Understanding of Active Directory, Entra ID, and Microsoft 365
Ability to determine whether an issue is client-side or server-side, and to follow proper troubleshooting and escalation steps
Self-motivated, with the ability to work quickly and independently with minimal supervision
Strong interpersonal and teamwork skills
Excellent customer service skills, with professional phone and email etiquette
Strong attention to detail and a willingness to ask for help when necessary
A positive and proactive attitude
This role involves manual handling tasks, including moving equipment weighing up to 22.5 kg, and frequent bending or kneeling while operating equipment. Reasonable adjustments will be considered for candidates who may require them, in line with the Equality Act 2010
Bachelor's degree in Computer Science, Information Systems, or a related field; equivalent qualifying experience will also be considered

Job Types: Full-time, Permanent

Ability to commute/relocate:

Leicester LE3: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you need visa sponsorship to work in the UK?
Do you have experiencing in supporting hardware and software for internal end users?
Do you have experience in troubleshooting and performing preventative maintenance on computers, printers and other peripherals, including desk phones and site Wi-Fi?
Do you have experience in installing, upgrading, supporting, and troubleshooting Microsoft Windows 11, Apple macOS, Microsoft Office, and other authorised applications?
Are you able to develop, configure, and deploy enterprise desktop and laptop images?

Education:

Bachelor's (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in hinckley, lec

IT Desktop Support Technician

IT Technician

Technical Support & Customer Success Coordinator

Technical Support Apprentice

Technical customer Support Advisor

Support Engineer 2nd Line

IT Support Officer

1st / 2nd Line IT Support Analyst

IT Support Assistant

3rd Line Support Engineer

2nd Line Technical Support – Infrastructure

IT Support Technician

First Line Support Consultant

IT Infrastructure Field Support Engineer

First Line Support Consultant (Apps Support, Danish or Swedish Speaking)

IT Helpdesk Analyst

Warehouse IT Support Associate

Associate Field Services Technician, IT

Trainer (NHS role)

IT Helpdesk Technician

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