Head of customer experience Work, Jobs in Norwich, Eng (with Salaries)

Head of Operations
Barnham Broom —Norwich
- £50,000 - £60,000 a year
- Weekend availability
- Restaurant management
- Hotel
- Team management
- Free parking
- Gym membership
Quick apply
11d
Regional Director - Customer (East)
Bromford Flagship Livewest —Norwich
- Up to £140,000 a year
- Monday to Friday
- Hybrid work
- Continuous improvement
- Budgeting
- Leadership
- Annual leave
Head of Entertainment
Potters Resorts - Hopton-On-Sea —Hopton on Sea
- Weekend availability
- First Aid Certification
- Recruiting
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Park Management - General Manager - PA1
Parkdean Resorts —Lowestoft
- £73,548.80 a year
- Weekend availability
- Organisational skills
- Training & development
- Guest services
- Store discount
- Employee assistance programme
Quick apply
Head of Continuous Improvement and Performance
Marsh —Norwich
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- AI
13d
Customer Support & Onboarding
Waste X Tracking —Norwich
- Full-time
- Remote
- Business development
Quick apply
Call Centre Operator
Boing Rapid Secure Ltd —Wymondham
- £29,500 - £32,500 a year
- 12 hour shift
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
10d
Head Receptionist
Together Dental —Norwich
- £14.05 - £14.55 an hour
- Full-time
- Supervising experience
- Mentoring
- Recruiting
- Employee assistance programme
- Referral programme
Business Support Officer
GreatYarmouthBoroughCouncil —Great Yarmouth
- £26,403 - £28,598 a year
- Call to connect
- Microsoft Word
- Administrative experience
- Data entry
2d
Food and Beverage Manager
The Maids Head Hotel Ltd —Norwich
- Up to £35,000 a year
- Full-time
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
7d
Relief Supervisor
Admiral Slots —Norwich
- £12.75 - £13.25 an hour
- Weekend availability
- Customer service
- Cash handling
Quick apply
Hire Desk Controller
Stuart Power Ltd —Attleborough
- Full-time
- Microsoft Word
- Organisational skills
- In-person
- Profit sharing
- Annual leave
Quick apply
12d
Restaurant & Bar Supervisor / Assistant Manager
The Kings Head Inn, Brooke —Norwich
- From £14 an hour
- Full-time
- Bar
- Inventory control
- Sales
- Free parking
Quick apply
12d
Service Colleague (Express)
ASDA —Great Yarmouth
- £13.10 an hour
- Part-time
- Customer service
- Bakery
- Employee assistance programme
- Employee discount
4d
Cleaner / 1719 - Queen of the Iceni, Norwich
J D Wetherspoon plc —Norwich
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
5d
Restaurant Manager
Goodies Food Hall —Pulham Market
- £38,000 - £40,000 a year
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
5d
Head Chef/Chef
Anashwara Ltd (The Glitch) —Norwich
- £13.68 an hour
- Full-time
- Hospitality
- Inventory control
- Supervising experience
- Employee discount
- Flexible schedule
Quick apply
Bar Staff
The Kings Head, North Elmham —Dereham
- From £12.71 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
Night Relief Supervisor
Admiral Slots —Great Yarmouth
- £12.75 - £13.25 an hour
- Part-time
- Customer service
- Cash handling
Quick apply
4d
Head Chef/Sous Chef
Kikis.Services Ltd —Great Yarmouth
- £27,500 - £45,000 a year
- Full-time
- Hospitality
- Inventory control
- Cooking
- Free parking
Quick apply
10d

I want to receive the latest job alerts for head of customer experience in norwich, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of customer experience jobs near norwich, eng

Head of Operations

Barnham Broom
Norwich

Quick apply

Job details

Full-time
£50,000 - £60,000 a year
11 days ago

Benefits

Free parking
On-site gym
Company pension
Gym membership
On-site parking
Free fitness classes

Qualifications

Operations management
Restaurant management
Process improvement
Cost control
Food safety and hygiene regulations
Team management
Food safety
Operations leadership experience
Hospitality management

Full job description

HEAD OF OPERATIONS

Senior Leadership Team | 4-Star Country Resort | Norfolk

An opportunity to lead the operation of a diverse, customer-focused resort and play a key role in its continued development.

We are looking for an experienced and commercially minded Head of Operations to join our Senior Leadership Team, reporting directly to the CEO.

This is a senior, highly visible role with responsibility for the day-to-day operation of our Restaurant, Bars and Meetings & Events business, leading through a team of Heads of Department and Duty Managers.

Our resort incorporates hotel accommodation, restaurants and bars, Meetings & Events, spa and fitness facilities and a golf club, creating a varied and fast-moving hospitality environment.

THE ROLE

You will lead the operational management team, ensuring consistently high standards of service, guest experience, people management and commercial performance across a busy 365-day operation.

Key responsibilities include:

· Leading, developing and holding the management team accountable for performance.

· Overseeing Restaurant, Bars and Meetings & Events operations.

· Driving high standards of service, presentation and guest experience.

· Improving processes, SOPs and operational efficiency.

· Managing labour, stock and other operational costs effectively.

· Contributing to revenue, profitability and KPI targets.

· Responding proactively to guest feedback and operational issues.

· Ensuring compliance with health & safety, food safety and licensing requirements.

ABOUT YOU

You will be an experienced hospitality operator with a strong Food & Beverage background, proven experience of leading multiple departments through a management team, and a clear understanding of the commercial drivers of hospitality.

You will be visible, hands-on, organised, decisive and commercially aware, with the ability to lead by example, develop people and maintain high standards in a demanding environment.

This is a 365-day operation, requiring flexibility to work evenings, weekends and public holidays when required.

WHAT WE OFFER

If you are excited by the opportunity to take the lead and make a visible difference to our operation, we would like to hear from you.

Pay: £50,000.00-£60,000.00 per year

Benefits:

Company pension
Free fitness classes
Free parking
Gym membership
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in norwich, eng

Head of Operations

Regional Director - Customer (East)

Head of Entertainment

Park Management - General Manager - PA1

Head of Continuous Improvement and Performance

Customer Support & Onboarding

Call Centre Operator

Head Receptionist

Business Support Officer

Food and Beverage Manager

Relief Supervisor

Hire Desk Controller

Restaurant & Bar Supervisor / Assistant Manager

Service Colleague (Express)

Cleaner / 1719 - Queen of the Iceni, Norwich

Restaurant Manager

Head Chef/Chef

Bar Staff

Night Relief Supervisor

Head Chef/Sous Chef

I want to receive the latest job alerts for head of customer experience in norwich, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected