Helpdesk admin Work, Jobs (with Salaries)

IT/Tech Support Assistant (Part-Time)
Wiser —London
- Part-time
- Google Suite
- In-person
8d
Administrator / Helpdesk Co-ordinator
BidvestNoonan —London
- £17,069.49 a year
- Part-time
- Microsoft Office
- Travel
- Communication skills
- Work from home
Quick apply
3d
IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
IT Technician
Dechra Pharmaceuticals PLC —Skipton
- £28,000 - £33,000 a year
- Monday to Friday
- Maintenance
- Annual leave
- Employee assistance programme
1d
IT Support Engineer
Radar Healthcare —Leeds
- Up to £35,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
10d
IT Support Technician
iZan Business Solutions —Newark-on-Trent
- £24,000 - £29,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
8d
Service Helpdesk Admin Support
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Accounting
Quick apply
Admin Support (12 hours per week)
Norrsken —Poole
- From £28,500 a year
- Part-time
- Customer service
- Organisational skills
- Free parking
Quick apply
Senior Customer Service Representative - FM Helpdesk
Equans —Bristol
- Full-time
- Supervising experience
- IT
- Communication skills
- Annual leave
- Employee assistance programme
11d
Helpdesk Team Leader
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Continuous improvement
9d
Customer Experience Advisor
Everyman Driving Experiences —Derby
- £28,000 - £32,000 a year
- Weekend availability
- CRM software
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Administrator
Apleona —Livingston
- £28,500 - £29,000 a year
- Monday to Friday
- Continuous improvement
- Employee discount
11d
Admin Assistant
Branta Consulting Limited —Gateshead
- £25,420 - £26,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Free parking
- Life insurance
Quick apply
12d
Sales Administrator
Square Skills UK Ltd —Birmingham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Data entry
- Work from home
Quick apply
5d
Medical Receptionist/Administrator
Kings Corner Surgery —Ascot
- From £12.71 an hour
- Part-time
- Windows
- Administrative experience
- Mentoring
- Free parking
- Life insurance
Quick apply
Administrator
Arnold Clark —Glasgow
- £0.01 - £30,000.00 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- Communication skills
- Employee discount
Quick apply
10d
Operations Planner/Scheduler (CPA)
JLL —London
- Microsoft Powerpoint
- Customer service
- Presentation skills
Office Administrator (Maternity Cover)
Works Services —Belfast
- £10.85 - £13.50 an hour
- Part-time
- Microsoft Word
- CRM software
- Computer literacy
- Free parking
Quick apply
2d
Service Administrator
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- CRM software
- Salesforce
- Analysis skills
Quick apply
Customer Support Advisor (9 months FTC)
Snappy Shopper —Dundee
- Weekend availability
- CRM software
- In-person
- Communication skills
Quick apply

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IT/Tech Support Assistant (Part-Time)

Wiser -
London

Apply Now

Job details

Part-time
8 days ago

Qualifications

Technical troubleshooting
Desktop support
Google Suite
User account provisioning
Slack
User account management
IT permissions management
Computer hardware
Mobile device management
SaaS

Full job description

We are Wiser, a global, award-winning Employer Brand agency.

We build employer brands to guide the best in the biz into their dream career with our clients.
We’re a home for people who think big and expect more. We transform a company’s employer brand internally and externally and change cultures from the ground up.

With creative, strategic and early talent experts in-house, our clients have a single partnership with Wiser and we deliver end to end campaigns helping them to attract and retain the best talent globally.

We believe that people will do their best work when they're in a space that enables it. And that's what we've shaped at Wiser - a culture where everyone can be real and back themselves, surrounded by high performers who take ownership of their career and make moves, no matter what their background.

To find out more about us, take a look at our website wearewiser.com
or check us out on Instagram @wearewiser.

What's this role all about?

We're looking for a friendly, practical IT Support Assistant to take on the day-to-day so the office keeps humming, people get sorted quickly, and nothing sits in a queue for days. This is a hands-on, in-office role for someone who likes fixing things, likes people even more and takes real pride in being the person everyone's glad to see walking over to their desk.

You'll be the first port of call for anything tech in the office. Someone's new laptop won't connect to a monitor, a meeting room camera has died five minutes before a client call, a new starter needs their accounts set up before day one, a licence needs granting. You'll pick it up, sort it, and keep it moving. You'll work alongside our IT Operations Lead, who'll set you up with clear guides for the common jobs and take on anything bigger. Your focus is getting the everyday stuff done well and making people feel looked after while you do it.

What will you spend your time doing?

Accounts, access and software

Set up and manage accounts across Google Workspace, Microsoft 365 and Teams, Slack, and the tools our teams use day to day
Grant software licences and access (Claude, Figma, Asana and the rest), handle permission changes and shared inboxes
Run password resets and sort sign-in issues
Keep our records tidy as you go, so we always know who has what

Onboarding and offboarding

Get new starters fully set up before they arrive: laptop, accounts, access, desk kit
Be a warm, calm first face of Wiser tech on someone's first day
Handle leavers cleanly when people move on: accounts closed, kit returned

Office tech, AV and meeting rooms

Keep meeting rooms call-ready: cameras, screens, mics, screen sharing and mirroring
Set up and fix monitors, TVs and office displays
Sort the small hardware stuff fast: chargers, cables, keyboards, peripherals

Kit and cable management

Keep desks and meeting spaces tidy and working, no more dodgy cables and half-dead sockets
Manage stock of cables, chargers and accessories so we don't run dry

Network and everyday fixes

First-line triage on WiFi and connection issues, log them, sort the quick wins, escalate the rest
Keep printers and shared kit running
Chase suppliers when something needs ordering or repairing

What are we looking for?

Experience

Some hands-on IT or tech support experience, in an office, a helpdesk, a shop, anywhere you've fixed real problems for real people
Comfortable on Mac (our whole fleet is Apple)
Familiar with Google Workspace and Microsoft 365 / Teams, or a fast learner who'll pick them up quickly
Any experience with meeting room AV or cabling is a real plus

Mindset

Approachable, kind and genuinely happy to help. This is the big one. You'll be the face of tech on the floor, and we want people to feel welcome coming to you, whatever the question
Calm under pressure, especially when something breaks right before a big call
Organised and reliable, you finish what you pick up and keep things tidy
Proactive, you spot the thing that's about to break before it does

Nice to have

Experience with an MDM (we use Kandji)
Worked in a creative or agency environment before
Some familiarity with SaaS admin and licence management

The details

Part-time, roughly two days a week, based in our London office
This is an office role, the work is hands-on and on-site, so there's no remote option
Starting as a contract for the first couple of months, with a view to continuing if it's a good fit on both sides
Day/hourly rate depending on experience, discussed at interview

At Wiser, we’re committed to fostering a culture where everyone feels empowered to be themselves and inspired to excel. We know that true creativity and innovation thrive when diversity is celebrated and everyone is given equal access to opportunities. That’s why we welcome applicants from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, age, religion, ability, or socioeconomic status.

We believe that everyone should feel comfortable and be able to back themselves in an inclusive environment where individuality is celebrated. We’re building a team as diverse as the brands we work with, and our aim is to change the way people think about work.

If you’re passionate about making meaningful moves in an environment that’s as inclusive as it is high-performing, we can’t wait to see what you’ll bring to Wiser. Feel free to reach out to our Talent Team if you need any adjustments to make our hiring process more accessible.

Apply Now

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