Specification manager Work, Jobs in Dundee, Dnd (with Salaries)

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)
Halley Stevensons Ltd —Dundee
- From £1 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Life insurance
Quick apply
Fixed Term General Assistant/Sewing Machinist
J&D Wilkie Limited —Kirriemuir
- £14.30 an hour
- Temporary
- Communication skills
Quick apply
3d
Manager (Housing Strategy & Development)
Angus Council —Forfar
- £63,865 - £68,817 a year
4d
Civil Site Manager
VINCI Energies —Dundee
- Full-time
- Travel
- In-person
- Leadership
Billable Works Manager
Amey Ltd —St. Andrews
- Full-time
- Driving
- Organisational skills
- Construction experience
- Employee discount
Quick apply
4d
Print Manager/Estimator
Danscot —Perth
- Full-time
- Management
- Customer service
- Microsoft Office
Quick apply
5h
Bereavement Support Worker
The Archie Foundation —Dundee
- Up to £15,600 a year
- Part-time
- Driving
- Travel
- IT
- Flexitime
- Work from home
Quick apply
Electrical Estimator
Industrial Services Ltd —Cupar
- Full-time
- Schematics
- Engineering
- Microsoft Office
- Free parking
Quick apply
Assistant Project Manager - Skye
SSE —Perth
- £36,200 - £54,400 a year
- Travel
- Contracts
- Employee discount
- Gym membership
4d
Civils Foreman
T&N Gilmartin (Contractors) Ltd —Cupar
- Overtime
- Civil engineering
- Construction experience
- In-person
Quick apply
5d
Groundworks Squad (Foreman, Digger Driver, and Groundworker)
Carmichael & Baxter —Cupar
- Call to connect
- Driving
Quick apply
Cleaning Operative
Central Security —Dundee
- £13.45 an hour
- Weekend availability
- Microsoft Outlook
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
Classroom Assistant
Rossie Young People's Trust —Montrose
- £28,115 - £29,920 a year
- English
- Administrative experience
- Organisational skills
Quick apply
11d
Night Care Practitioners
Rossie Young People's Trust —Montrose
- £31,230 - £38,377 a year
- Night shift
- Childcare
- Organisational skills
- Care plans
Quick apply
4d
Nursery Practitioner
Rainbow Nursery —St. Andrews
- £26,800 - £29,660 a year
- Full-time
- Childcare
- Education
- In-person
- Free parking
- Employee discount
Quick apply
5d
Nurse Practitioner – Chronic Disease Management
NHS Scotland —Glenrothes
- Organisational skills
- Communication skills
- Nursing
Senior Social Care Officer
Angus Council —Carnoustie
- £26,241 - £28,480 a year
4d
Gardener/Grounds Person
Rossie Young People's Trust —Montrose
- £28,711 - £33,289 a year
- Full-time
- Maintenance
- Supervising experience
Quick apply
2d
Electrical Estimator
Carmichael & Baxter —Cupar
- Schematics
- Engineering
- Analysis skills
Quick apply
Draughtsperson - Build Strategy
NAVANTIA UK —Leven
- Full-time
- AutoCAD
- Spanish
- Engineering
Quick apply

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Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Halley Stevensons Ltd -
Dundee

Quick apply

Job details

Permanent | Full-time
From £1 a year

Benefits

Company pension
Life insurance
On-site parking

Qualifications

Sales
Customer service
CIPS
ERP systems
Logistics
Sales administration
Numeracy
Production planning
B2B
B2B sales
IT
Leadership
Communication skills

Full job description

Looking for a career where your work really matters – and where you’ll share in the success of the business? Join us at world leading specialists in waterproofed textiles Halley Stevensons, a proud employee-owned company, where every team member has a real stake in our future.

About the role

Do you have a passion for providing exceptional customer service and continuous improvement? We're searching for a dedicated Customer Experience Manager to align customer commitments, production plans & dispatch activity.

Role purpose

To lead the fulfilment function from order confirmation through production planning, delivery management, logistics coordination and dispatch. The Customer Experience Manager ensures that customer orders are visible, prioritised, planned, progressed and shipped in line with realistic commitments.

The role requires strong commercial understanding, practical knowledge of manufacturing processes, and the ability to coordinate across Sales, Production, QC, Operations, Warehouse and Finance. It should improve delivery reliability, customer communication, order book control and cost-effective logistics performance.

Key responsibilities

Management of the following functions and team

Order Fulfilment - ensure customer orders, specifications, delivery dates, pricing references and special requirements are accurately captured and communicated.

Production planning & scheduling - translate customer demand and delivery priorities into a practical production plan with Production and Operations colleagues.

Logistics, shipping and dispatch - experience coordinating production plans, order priorities, delivery dates and cross-functional planning meetings.

Essential Knowledge, Skills & Experience

Order Fulfilment

· Order-to-dispatch processes in a manufacturing or product supply environment.

· Customer order management and delivery-promise discipline.

· Commercial trade-offs between service, cost, margin and operational feasibility.

· KPI reporting for OTIF, late orders, backlog, dispatch accuracy and freight cost.

Production planning & scheduling

· Production planning basics, including capacity, sequencing, lead times and bottlenecks.

· Stock, WIP and finished-goods understanding

· How quality holds, rework, material shortages and machine downtime affect customer delivery.

Logistics, shipping & dispatch

· Transport booking, dispatch coordination & delivery documentation.

Desirable Experience

Textiles or technical products - experience in textiles, fabric finishing, coating, technical fabrics, apparel/fabric supply, chemicals, packaging, paper, industrial consumables or other batch/process manufacturing.

B2B manufacturing - experience in made-to-order, batch, small-run or customer-specific production environments.

Production planning systems - experience using ERP, MRP, scheduling, demand planning or warehouse/order management systems.

Export and international logistics - understanding of export documentation, customs information, Incoterms, freight forwarders or customer-specific shipping requirements.

S&OP / planning rhythm - experience supporting sales and operations planning, order book reviews or structured demand/capacity meetings.

Customer service leadership - experience leading customer service, sales administration or order management teams in a B2B setting.

Inventory and WIP control - experience improving stock accuracy, WIP visibility, ageing orders or dispatch readiness.

Continuous improvement - Lean, 5 Whys, process mapping, visual management or other practical improvement tools.

Qualifications

Essential - good general education, with strong numeracy, literacy, IT and communication skills. Demonstrable experience in fulfilment, logistics, planning, customer operations or manufacturing coordination.

Desirable - supply chain, logistics, business, operations management, CIPS, APICS/CPIM, Lean or project/process improvement qualification

Package offered

Salary - competitive salary - depending on qualifications & experience

Bonus - discretionary non-contractual bonus may be considered.

Benefits - Pension Contributions, Life Insurance, 32 days holiday & on-site parking

Working hours - 37hrs per week, Monday to Friday

Relocation support - may be considered for the right candidate

Employee Owned Company - eligible to become a beneficiary of the Trust after 12 months of employment.

At Halley Stevensons we’re not just colleagues – we’re co-owners. That means we’re all working together towards the same goal, and we all share in the rewards. If you’re looking for a role where you can grow, learn, and contribute to something bigger, this could be the perfect fit.

Interested? Apply now, advising of salary expectations, and you could become part of an employee-owned team where your work – and your voice – counts.

Job Types: Full-time, Permanent

Pay: From £1.00 per year

Work Location: In person

Quick apply

Refine Your Search

specification manager jobs in dundee, dnd

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Fixed Term General Assistant/Sewing Machinist

Manager (Housing Strategy & Development)

Civil Site Manager

Billable Works Manager

Print Manager/Estimator

Bereavement Support Worker

Electrical Estimator

Assistant Project Manager - Skye

Civils Foreman

Groundworks Squad (Foreman, Digger Driver, and Groundworker)

Cleaning Operative

Classroom Assistant

Night Care Practitioners

Nursery Practitioner

Nurse Practitioner – Chronic Disease Management

Senior Social Care Officer

Gardener/Grounds Person

Electrical Estimator

Draughtsperson - Build Strategy

I want to receive the latest job alerts for specification manager in dundee, dnd

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