Language specialist Work, Jobs in Cardiff, Crf (with Salaries)

Customer Service Assistant
Ronsters Exotic Pet Care and Supplies —Barry
- £2,300 - £2,700 a month
- Full-time
- Computer literacy
- English
- In-person
- Employee discount
- Life insurance
Quick apply
2d
External Engagement, Events and Conferencing Co-ordinator
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Weekend availability
- University
- Organisational skills
- Communication skills
- Annual leave
12d
Debt Caseworker
Cardiff and Vale Citizens Advice —Barry
- £28,642 - £31,803 a year
- Full-time
- Computer skills
- Financial services
- In-person
- Annual leave
- Employee discount
Quick apply
4d
Policy & Public Affairs Adviser
The Electoral Commission —Cardiff
- £31,549 - £33,126 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
- Annual leave
11d
Destination Content Specialist
Luxe Africa Rail Travel UK Ltd —Cardiff
- £29,000 - £41,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Flexitime
Quick apply
2d
ICT Support Engineer
Independent Office for Police Conduct —Cardiff
- £34,067 a year
- Hybrid work
- Azure
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
Community & Campaigns Lead (Comms)
Welsh Water —Cardiff
- £47,492 - £54,618 a year
- Temporary
- Hybrid work
- No degree
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Customer Performance and Analytics Specialist
Aldermore Bank PLC —Cardiff
- Full-time
- Hybrid work
- Analysis skills
9d
Positive Behaviour Lead
Salutem Care & Education —Pentyrch
- £18.85 - £23.85 an hour
- Management
- Experience working with individuals with disabilities
- Organisational skills
10d
Senior Electoral Practice and Performance Officer
The Electoral Commission —Cardiff
- £40,031 - £42,033 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
4d
Assistant Project Manager
Rhondda Cynon Taf —Rhondda Cynon Taff
- £39,152 a year
- Full-time
- Hybrid work
- Civil engineering
- Construction experience
- Budgeting
- Annual leave
- Flexible schedule
14d
Destination Content Strategy Manager
Luxe Africa Rail Travel UK Ltd —Cardiff
- £39,000 - £55,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
- Flexitime
Quick apply
2d
Assurance Engineer
Transport for Wales —Penarth
- Engineering
- Classroom experience
ICT Applications Engineer
Welsh Ambulance Service University NHS Trust —Cwmbran
- £32,557 - £39,631 a year
- Full-time
7d
Head of Workforce Productivity, Value & Effectiveness
Cwm Taf Morgannwg University Health Board —Abercynon
- £80,698 - £92,984 a year
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Analytics
7d
Office Administrator
South West Fire Doors —Banwell
- From £12.80 an hour
- Full-time
- Google Suite
- Customer service
- Computer literacy
- Flexible schedule
Quick apply
13d
Systems Development Supervisor
South Wales Police —Bridgend
- £40,383 - £42,612 a year
- Full-time
- Travel
- Annual leave
1d
Assistant Headteacher
Salutem Care & Education —Pentyrch
- £45,000 - £49,000 a year
- Management
- Experience working with children
- Continuous improvement
10d
Speech and Language Therapist
Berry Therapy Ltd. —Chepstow
- £28,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Flexitime
- Work from home
Quick apply
Head of People
Cwm Taf Morgannwg University Health Board —Abercynon
- £67,583 - £78,530 a year
- Full-time
- Hybrid work
- Recruiting
- Leadership
- Analytics
14d

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Customer Service Assistant

Ronsters Exotic Pet Care and Supplies
Barry

Quick apply

Job details

Permanent | Full-time
£2,300 - £2,700 a month
2 days ago

Benefits

Private medical insurance
Employee discount
Life insurance

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Returns processing
Computer literacy
English
Email software
Complaint handling
Customer interaction
Retail experience

Full job description

About the Role:

Ronsters Exotic Pet Care and Supplies is looking for a Customer Service Assistant to join our team in Barry. You will support customers with questions about pet products, orders, deliveries and general care supplies while providing a friendly and reliable service.

This role is suitable for someone who communicates clearly, enjoys helping customers and can handle several enquiries in an organised way. You will work with colleagues across retail, animal care, ecommerce and warehouse operations to make sure customers receive accurate information and practical support.

Why Work With Us?

The Environment:

You will join a supportive pet care business where animal welfare, customer trust and responsible product advice are important to daily operations.

Varied Customer Support:

You will assist customers through telephone, email, online messages and face to face enquiries depending on business needs.

Practical Product Knowledge:

You will learn about pet food, habitats, accessories, grooming supplies and products for reptiles, birds, small animals and aquatic pets.

Career Growth:

You will have opportunities to build experience in customer service, pet retail, ecommerce support and order coordination.

Key Responsibilities:

Customer Enquiries:

Respond to customer questions about products, stock availability, orders, deliveries and basic service information.

Product Guidance:

Provide clear information about pet supplies and help customers identify suitable products based on their stated needs.

Order Support:

Check order details, confirm product availability and assist customers with routine order updates.

Delivery Queries:

Track customer deliveries and provide accurate updates when orders are delayed, incomplete or awaiting dispatch.

Returns and Exchanges:

Assist with return and exchange requests by following company procedures and recording the correct information.

Telephone Support:

Answer incoming calls professionally and direct specialist animal care questions to the appropriate colleague.

Email and Message Support:

Respond to customer emails and online messages using clear and courteous language.

Customer Records:

Update contact details, order notes and enquiry information accurately in the company system.

Complaint Handling:

Listen carefully to customer concerns, remain calm and help identify a practical resolution within company guidelines.

Retail Support:

Assist customers in the store when required and help maintain clear product displays and accurate price information.

Team Coordination:

Work with warehouse, ecommerce and animal care colleagues to resolve customer questions efficiently.

Product Knowledge:

Maintain up to date knowledge of commonly sold products, promotions and basic care guidance approved by the business.

What We Are Looking For:

Experience:

Previous experience in customer service, retail, ecommerce support, pet supplies or a similar customer facing role is preferred.

Communication:

Clear spoken and written English with the ability to explain information in a friendly and professional way.

Customer Service Skills:

A patient and helpful approach when supporting customers with different levels of product knowledge.

Organisation:

Ability to manage several enquiries, maintain accurate records and follow up on outstanding issues.

Digital Skills:

Comfortable using email, order systems, spreadsheets and basic customer service software.

Attention to Detail:

Ability to check names, addresses, order numbers, product information and delivery details carefully.

Problem Solving:

Ability to review customer concerns, gather the correct information and take practical action within company procedures.

Pet Product Interest:

An interest in pet care, animal supplies or responsible ownership is desirable. Specialist animal health advice is not required for this role.

Mindset:

You are friendly, dependable and calm under pressure. You take ownership of customer enquiries, communicate honestly and focus on providing accurate support without making promises that cannot be fulfilled.

Pay: £2,300.00-£2,700.00 per month

Benefits:

Employee discount
Life insurance
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

language specialist jobs in cardiff, crf

Customer Service Assistant

External Engagement, Events and Conferencing Co-ordinator

Debt Caseworker

Policy & Public Affairs Adviser

Destination Content Specialist

ICT Support Engineer

Community & Campaigns Lead (Comms)

Customer Performance and Analytics Specialist

Positive Behaviour Lead

Senior Electoral Practice and Performance Officer

Assistant Project Manager

Destination Content Strategy Manager

Assurance Engineer

ICT Applications Engineer

Head of Workforce Productivity, Value & Effectiveness

Office Administrator

Systems Development Supervisor

Assistant Headteacher

Speech and Language Therapist

Head of People

I want to receive the latest job alerts for language specialist in cardiff, crf

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