Technical support occupations Work, Jobs in Kirby Muxloe, Lec (with Salaries)

IT Desktop Support Technician
Piping Rock UK Ltd —Leicester
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
7d
Technical customer Support Advisor
Blauberg UK —Leicester
- £28,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Support Officer
Leicester City Council —Leicester
- £32,061 - £34,434 a year
- Full-time
- Travel
10d
Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Analysis skills
- Computer skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Technical Support Apprentice
Welcomm Communications Ltd —Market Harborough
- £16,640 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
IT Support Technician
Hopwells Ltd —Ilkeston
- £30,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
IT Support Technician
Howes Percival —Leicester
- Maintenance
- Travel
- Communication skills
- Employee discount
11d
IT & Technical Support Apprentice
Global Telemetrics —Coalville
- £8 an hour
- Google Suite
- Organisational skills
- In-person
Quick apply
3d
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Computer literacy
- Analysis skills
- Travel
Technical Support Specialist
UL Solutions —Nottingham
- Spanish
- Computer Science
- Engineering
1d
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- In-person
- Communication skills
Quick apply
8d
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
14d
Network Support Engineer
Node4 —Derby
- Hybrid work
- Analysis skills
- Employee assistance programme
6d
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- AI
- Communication skills
- Free parking
- Annual leave
Senior End User Support Technician
Equifax —Nottingham
- Full-time
- Google Suite
- Mentoring
- Training & development
- Sick pay
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Senior Network Support Engineer - Reactive
Node4 —Derby
- Hybrid work
- Employee assistance programme
Quick apply
6d

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IT Desktop Support Technician

Piping Rock UK Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
7 days ago

Qualifications

Technical troubleshooting
Desktop support
Computer Science
Customer service
CCTV
UK GDPR
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
General Data Protection Regulation (GDPR)
Bachelor's degree
Computer hardware
Ticket management systems
Mac OS
Customer support
Application support
Active Directory
Planned maintenance
Mobile devices

Full job description

Piping Rock UK Ltd, is a Global manufacturer and supplier of health products, combining decades of expertise, quality ingredients and product innovation to provide world leading nutritional supplements for all.

Responsibilities

Support hardware and software for internal end users in our UK office and remotely
Remotely support international colleagues
Procure and set up new computers, tablets, and mobile devices via imaging or manual method
Troubleshoot printers and other peripherals, including desk phones and site Wi-Fi
Work with a corporate ticketing system for issue resolution and escalation
Develop, configure, and deploy enterprise desktop and laptop images
Install, upgrade, support, and troubleshoot Microsoft Windows 11, Apple macOS, Microsoft Office, and other authorised applications
Perform preventative maintenance on computers, printers, and other authorised peripheral equipment
Set up, update, and track all IT assets in the UK, including the secure erasure of data in line with UK GDPR and the Data Protection Act 2018, and the environmentally responsible recycling of end-of-life assets in accordance with the WEEE Regulations 2013
Manage site CCTV software and access control systems in accordance with UK GDPR, the Data Protection Act 2018, and the ICO's guidance on the use of CCTV
Support employee desk setups and, where required, office desk moves
Work on special projects as required
Undertake additional duties as reasonably assigned

Qualifications

Demonstrable experience in a similar desktop support role (typically equivalent to 3–5 years), or comparable skills and knowledge gained through other routes
Understanding of Active Directory, Entra ID, and Microsoft 365
Ability to determine whether an issue is client-side or server-side, and to follow proper troubleshooting and escalation steps
Self-motivated, with the ability to work quickly and independently with minimal supervision
Strong interpersonal and teamwork skills
Excellent customer service skills, with professional phone and email etiquette
Strong attention to detail and a willingness to ask for help when necessary
A positive and proactive attitude
This role involves manual handling tasks, including moving equipment weighing up to 22.5 kg, and frequent bending or kneeling while operating equipment. Reasonable adjustments will be considered for candidates who may require them, in line with the Equality Act 2010
Bachelor's degree in Computer Science, Information Systems, or a related field; equivalent qualifying experience will also be considered

Job Types: Full-time, Permanent

Ability to commute/relocate:

Leicester LE3: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you need visa sponsorship to work in the UK?
Do you have experiencing in supporting hardware and software for internal end users?
Do you have experience in troubleshooting and performing preventative maintenance on computers, printers and other peripherals, including desk phones and site Wi-Fi?
Do you have experience in installing, upgrading, supporting, and troubleshooting Microsoft Windows 11, Apple macOS, Microsoft Office, and other authorised applications?
Are you able to develop, configure, and deploy enterprise desktop and laptop images?

Education:

Bachelor's (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in kirby muxloe, lec

IT Desktop Support Technician

Technical customer Support Advisor

Support Officer

Technical Support & Customer Success Coordinator

Technical Support Apprentice

IT Support Technician

Service Desk Coordinator

IT Support Technician

IT & Technical Support Apprentice

Desktop Support Engineer

Application Support Analyst (Nights)

Associate Field Services Technician, IT

Technical Support Specialist

Support Analyst

IT Support Assistant

Network Support Engineer

IT Helpdesk Analyst

Senior End User Support Technician

Desktop Support Analyst - Derby

Senior Network Support Engineer - Reactive

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