Service team lead Work, Jobs in Derry, Nir (with Salaries)

Test Centre Manager
Reed In Partnership —Derry
- £16.28 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- Management
- Annual leave
- Flexible schedule
Policy and Engagement Officer
Foyle Women's Information Network —Derry
- £19,565 a year
- Part-time
- Organisational skills
- In-person
- Time management
- Annual leave
- Flexible schedule
Quick apply
Team Leader – Children’s Respite Service
Croí Care —Claudy
- From £37,500 a year
- Part-time
- Administrative experience
- Supervising experience
- Experience working with children
- Free parking
- Annual leave
Quick apply
12d
Sales Host / Member Consultant
Everlast Gyms —Derry
- Part-time
- CRM software
- Sales
- Organisational skills
- Employee discount
- Gym membership
Quick apply
12d
Hotel Duty Manager
Premier Inn —Derry
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
4d
Distribution Supervisor
Diamond Corrugated —Campsie
- Up to £33,000 a year
- Full-time
- Forklift
- Continuous improvement
- Organisational skills
Quick apply
5d
Homeless Health Peer Advocacy Support Worker (Temp)
Depaul —Derry
- £25,394.88 a year
- Monday to Friday
- Travel
- IT
- Communication skills
- Annual leave
- Sick pay
Quick apply
Retail Location Manager
Gino NV —Derry
- £13.01 an hour
- Weekend availability
- Sales
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
17h
Early Years Finance and Admissions Administrator - Home-Start Greenwich
Royal Borough of Greenwich —Eglinton
- £27,500 a year
- English
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
12d
Senior Sales Advisor- Menswear
S & P.S. Fashions Ltd, t/a Kular Fashion —Derry
- £15 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Store discount
- Employee discount
Quick apply
6d
Concierge - Roe Valley Resort
Roe Valley Resort —Derry
- £12.71 - £14.21 an hour
- Full-time
- Hospitality
- Customer service
- Driving
Quick apply
Boots Foyleside, Counter Manager, Maternity Cover, 21 hours
Estee Lauder —Derry
- Microsoft Excel
- Customer service
- Organisational skills
Compliance Officer
Foods Connected —Derry
- Full-time
- Hybrid work
- Azure
- Bachelor's degree
- Continuous improvement
- Health & wellbeing programme
Quick apply
Home Manager
Easteden Ltd —Derry
- Full-time
- Recruiting
- Training & development
- Leadership
- Employee discount
- Referral programme
Quick apply
6d
Shift Supervisor
starbucks —Derry
- £13.25 - £14.00 an hour
- Full-time
- Hospitality
- Customer service
- Food service experience
- Store discount
- Employee discount
Quick apply
6d
Deli Supervisor
Curry's Spar —Derry
- From £14 an hour
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
15h
Lead Automation Engineer
Foods Connected —Derry
- Full-time
- Hybrid work
- Mentoring
- APIs
- Agile
- Health & wellbeing programme
Quick apply
Outbound Sales Advisor
Radius Limited —Eglinton
- Full-time
- Sales
- No experience needed
- Communication skills
Quick apply
CSA Manager
Buttonwood Engineering Ltd —Omagh
- £30,000 - £50,000 a year
- Management
- Administrative experience
- Project management
Quick apply
Activity Attendant / Lifeguard
Roe Valley Resort —Derry
- £12.71 - £15.00 an hour
- Weekend availability
- Customer service
- Experience working with children
- First Aid Certification

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Test Centre Manager

Reed In Partnership -
Derry

Apply Now

Job details

Part-time
£16.28 an hour

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

Microsoft Powerpoint
Power BI
Driving Licence
Microsoft Outlook
Management
Customer service
GCSE
Performance management
Driving
IT
A Level

Full job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

£16.28 per hour

Job Description

Are you passionate about providing excellent customer service?

Would you like a role that enables you to meet and help new people every day?

Then consider the position of Test Centre Manager at Reed in Partnership!

Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.

Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA.

Please note internal applications for this role close on 15/07/2026

This position will be contracted to 40 hours over 4 weeks (10 hours per week), with the opportunity for additional hours up to 20–30 per week.

The site is open an average of 3 days per week: typically Mondays, Wednesdays and Saturdays.

What is the role about?

You will be responsible for the operational delivery of the Test Centre, including the line management of both Test Centre and Senior Test Centre Associates, and delivery of the tests in their absence. These responsibilities will be delivered both directly through your invigilation duties and via your management, during your shift, of the Test Centre.

The Test Centre Manager will strictly adhere to the guidelines in accordance with the programme’s requirements and Reed in Partnership’s policies and procedures.

Just some of your day-to-day responsibilities will include:

Test Centre Delivery:

Being the central contact for the staff group and aid the workforce team in fulfilling vacant shifts
Maintaining a holiday record for the site which will help avoid shift shortages
Checking Power BI to ensure all bookings are correct and in line with the test centre
Checking NSA’s weekly and ensuring staff and room facilities are booked correctly
Providing scheduling support as and when required. The Team Leader may be required to create work rotas and / or support the effective scheduling of shifts.

Performance Management:

Taking the lead in training new staff
Checking process changes have been viewed and signed off by all
Updating HR on any staffing issues (lateness/attitudes/behaviours)
STCA/TCA performance reviews and delivery observations

Security Management & Fraud Prevention:

Reviewing incidents on IMP and make sure they are updated/closed when necessary
Taking the lead in investigating complaints
Ensuring all compliance standards relating to the test centre operation and Reed in Partnership stringent security protocols are adhered to.
Ensuring the integrity and security of tests are maintained and that they are supervised/invigilated to the required standard.
Following security procedures as described in the policies and procedures guide
Observing interactions in the Hub and reporting unusual or suspicious activity in the Service Direct system.

Property Management:

Health & Safety contact on site
Conducting risk assessments
Dealing with any property emergencies
Any snags and IT issues escalated are reported to the RTCM
Lost property compliance – disposal of items in the correct manner
Keeping a good record of key management
Stock replenishment - responsible for the ordering of any stationary/equipment

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

25 days annual leave (pro-rata for part time) plus statutory bank holidays
Reed Pension Scheme
Award Winning Management & Leadership training
Professional & Personal Development Funds
Bi-annual pay reviews
Plus much more that can be found on our website
With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with:

A full UK driving licence (although driving will not be required for all locations)
Line management and performance management experience
S ignificant demonstrable experience in providing high-quality customer service
Excellent attention to detail and accuracy
The ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities
Experience in working with diverse customer groups
Excellent judgment and decision-making skills
Flexibility in working hours and days, including evenings and Saturday
The ability to remain calm and deal with confrontational candidates in a professional manner
Good IT skills including Word/PowerPoint/Outlook and other skills as needed
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Apply Now

Refine Your Search

service team lead jobs in derry, nir

Test Centre Manager

Policy and Engagement Officer

Team Leader – Children’s Respite Service

Sales Host / Member Consultant

Hotel Duty Manager

Distribution Supervisor

Homeless Health Peer Advocacy Support Worker (Temp)

Retail Location Manager

Early Years Finance and Admissions Administrator - Home-Start Greenwich

Senior Sales Advisor- Menswear

Concierge - Roe Valley Resort

Boots Foyleside, Counter Manager, Maternity Cover, 21 hours

Compliance Officer

Home Manager

Shift Supervisor

Deli Supervisor

Lead Automation Engineer

Outbound Sales Advisor

CSA Manager

Activity Attendant / Lifeguard

I want to receive the latest job alerts for service team lead in derry, nir

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