Customer advisor Work, Jobs in Port Talbot, Ntl (with Salaries)

Customer Experience Advisor
Transport for Wales —Pontypridd
- CRM software
- Microsoft Excel
- Customer service
Seller Support Advisor, Veeqo
Project Kite - UK Parent —Swansea
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
Senior Sales Advisor (motor repairs) Full Time
Garden City Garage —Neath
- £32,500 - £37,500 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
9d
Sales - Sales Advisor - UK Swansea Morfa
New Look —Swansea
- Part-time
- Customer service
11d
Customer Services Advisor
Halfords —Llantrisant
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Sales Advisor
Hotel Chocolat —Pontyclun
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
1d
Telesales Advisor
Valley Telecommunications Ltd —Pontypridd
- £22,308 - £33,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
Sales - Sales Advisor - UK
New Look —Caerphilly
- Part-time
- Customer service
1d
People and Relationship Advisor
Velindre Cancer Centre —Nantgarw
- £32,557 - £39,631 a year
- Full-time
- University
- Human resources
- Recruiting
20h
Health & Safety Officer
MS-Group Limited —Cardiff
- £32,000 - £38,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
12d
Project Manager (Land & New Business)
Hafod —Cardiff
- £42,000 - £52,500 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Construction experience
6d
Customer Service Advisor (Part-time)
TOAST —Swansea
- £13.84 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
£26,500 basic as a PCP advisor.
HARCAM LTD —Swansea
- £26,500 - £30,000 a year
- Full-time
- Sales
- Computer literacy
- English
- Bereavement leave
- Referral programme
Quick apply
Customer Service Supervisor
Transport for Wales —Pontypridd
- Weekend availability
- Management
- Microsoft Office
- Classroom experience
Customer Service Advisor
Days Motor Group —Llansamlet
- Full-time
- Customer service
- Computer literacy
- Free parking
- Annual leave
Customer Service Advisor
Sigma 3 Kitchens —Pontyclun
- £26,624 a year
- Full-time
- Computer literacy
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Apprentice Sales Advisor
EE —Swansea
- £11.55 an hour
- Full-time
Technical Services Assistant
Siderise Insulation —Maesteg
- From £25,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Patient Advisor
Optical Express Group —Swansea
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Sales Advisor
Crew Clothing Mumbles —The Mumbles
- £11.18 - £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply

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Customer Experience Advisor

Transport for Wales -
Pontypridd

Apply Now

Job details

Fixed term contract

Qualifications

CRM software
Microsoft Excel
Customer service
Microsoft Office
Contracts
Classroom experience
IT
Welsh

Full job description

Please note: this is a month fixed-term contract
The Role
Provide first line support to customer enquiries and complaints across telephone, email and other channels supporting projects such as, fflecsi, Concessionary TravelCards, Transport for Wales Passenger Assist along with supporting other projects as required and where contracts are secured.
You will be required to work various shifts between the hours of 8am - 4pm, Monday - Sunday.
Role responsibilities
Support the successful operation of the Contact Centre by providing first line telephone support along with email and social media channel support to customers by undertaking varied actions in line with our projects.
Responding to customer queries (inbound and outbound) and complaints by communicating via telephone, live chat, email and social media to resolve issues in a timely manner ensuring a high-quality service to our customer. Provide accurate and consistent information in response to queries/complaints to deliver the highest level of service across all contracts managed by the Contact Centre.
Complete daily administrative tasks on various systems to ensure seamless operation of all the telephony service contracts undertaken by the Customer Experience Advisors. Use the CRM system to respond to customer emails in a professional and timely manner.
Demonstrate a comprehensive understanding of various TfW projects by keeping abreast of changes to ensure that information is effectively communicated to customers.
Use initiative to inform customers of any potential changes, gaining insight by building relationships with various internal and external stakeholders to ensure a positive end to end customer experience.
Who we're looking for
Previous experience working in a customer service role.
Experience of using a variety of IT systems.
Experience handling high volumes of customer queries and complaints.
Experience of communicating to customers through email channels.
Familiarity with Microsoft Office software (Including Microsoft Excel).

Welsh Language Skills
While not essential for this role, Welsh language skills would make a great addition to your application.
TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities
We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are
Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps
See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our Annual Report.
We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.
This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Apply Now

Refine Your Search

customer advisor jobs in port talbot, ntl

Customer Experience Advisor

Seller Support Advisor, Veeqo

Senior Sales Advisor (motor repairs) Full Time

Sales - Sales Advisor - UK Swansea Morfa

Customer Services Advisor

Sales Advisor

Telesales Advisor

Sales - Sales Advisor - UK

People and Relationship Advisor

Health & Safety Officer

Project Manager (Land & New Business)

Customer Service Advisor (Part-time)

£26,500 basic as a PCP advisor.

Customer Service Supervisor

Customer Service Advisor

Customer Service Advisor

Apprentice Sales Advisor

Technical Services Assistant

Patient Advisor

Sales Advisor

I want to receive the latest job alerts for customer advisor in port talbot, ntl

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