Customer experience coordinator Work, Jobs in Cirencester, Gls (with Salaries)

Contract Coordinator
Arcus FM —Cirencester
- £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
7d
Lifestyle & Wellness Co-ordinator
Bupa —Cirencester
- £13.10 - £14.10 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
Full time Receptionist and sales
Aura Care Living Ltd —Cirencester
- Up to £35,000 a year
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
2d
Marketing Support Coordinator
St. James's Place —Cirencester
- Microsoft Excel
- Microsoft Office
- Continuous improvement
- Annual leave
9d
Receptionist / Client Care Coordinator (Part Time)
Kokoro Health Limited —Fairford
- £13 an hour
- Part-time
- Hybrid work
- Social media management
- Customer service
- Front desk
- Free parking
- Work from home
Quick apply
3d
Event Host – Gloucestershire & Cheltenham
Extours —Gloucester
- £14 - £16 an hour
- Part-time
- Customer service
- Flexitime
- Employee discount
Quick apply
Warehouse Training Coordinator
GXO Logistics —Swindon
- Up to £40,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Property Inventory Clerk - Self Employed, Part Time
No Letting Go Gloucester —Cheltenham
- £400 - £1,500 a month
- Customer service
- Administrative experience
- Travel
Quick apply
Commercial Operations Coordinator (18-month FTC)
Science Museum Group —Wroughton
- £27,460 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
3d
Accounts, Housing Coordinator
Housing Services —Swindon
- £30,024 a year
- Full-time
- Hybrid work
- English
Quick apply
6d
General Foreperson - Regional Civil Engineering Business - South West
Octavius Infrastructure —Cirencester
- Full-time
- Hybrid work
- Quality control
- Travel
- Contracts
- Annual leave
Area Sales & Marketing Co-ordinator
Young's- Cotswolds and Oxfordshire —Moreton-In-Marsh
- Up to £35,000 a year
- Part-time
- Hospitality
- Project management
- Travel
- Employee discount
Quick apply
Recruitment Coordinator
Renishaw —Wotton-under-Edge
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
8d
Swimming Academy Programme Coordinator
Westonbirt Schools —Tetbury
- Up to £30,000 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
Service Coordinator
Bromford —Chipping Sodbury
- £30,572.91 a year
- Part-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
12d
Project Management Officer
Abingdon and Witney College —Witney
- £28,598 - £30,384 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Supply Chain Coordinator
Mitie —Gloucester
- Full-time
- Microsoft Excel
- Organisational skills
- IT
10d
Event Coordinator
The Fox in Dowdeswell —Cheltenham
- Part-time
- Hybrid work
- Hospitality
- Bar
- Employee discount
Quick apply
3d
Lead Technical Operator
Thermo Fisher Scientific —Swindon
- Full-time
- English
- Supervising experience
- Maths
Web Content Coordinator
Just Go Holidays —Cheltenham
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Communication skills
- Employee discount
Quick apply

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Contract Coordinator

Arcus FM -
Cirencester

Quick apply

Job details

Full-time
£26,437 a year
7 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
English
Microsoft Office
Maths
Organisational skills
IT
Communication skills
Time management

Full job description

We are seeking a Contract Coordinator to join our team at our Cirencester site on an initial six-month fixed-term contract to provide maternity cover. There is potential for the contract to be extended for the remainder of the maternity leave period, which could be up to 12 months. Subject to business requirements and the availability of a suitable vacancy, there may also be an opportunity for the role to become permanent.

In this role, you will be responsible for delivering exceptional client service, building and maintaining effective relationships with clients, and working collaboratively with both internal teams and external stakeholders. You will support the Account Manager in the successful delivery of contract requirements, helping to ensure high service standards, client satisfaction, and the achievement of contractual objectives.

• Receive inbound calls from customers/clients regarding maintenance queries, providing exceptional customer service and escalation duties maintaining high standards of customer service
• Respond to enquiries & new job e-mails from customers/clients
• Provide accurate & full recording of job requirements and priority on in-house software and client portals.
• Book, schedule, and coordinate appointments for engineers and contractors, understanding client requirements and operational constraints to ensure works are planned with minimal disruption
• Take ownership of customer queries and to offer first contact resolution, providing all stakeholders are kept informed of changes, delays, or updates
• Complete Customer Support Centre administrative duties, including monitoring team inboxes and CAFM systems
• Liaise with various internal departments and external contractors to obtain relevant job updates and ETA’s
• Communicate with contractors for outstanding job updates
• Manage multiple tasks and meet deadlines in a fast-paced environment
• Work closely with Account Manager to achieve both client and business objectives
• Support Account Manager with achieving key performance indicators for each client account

Specific Qualifications:

• Maths and English qualifications

Knowledge and Experience:

• Customer Service experience
• Excellent communication skills
• Experience of working in a fast paced environment
• Proficiency in Microsoft Office applications and IT systems
• Strong administration and organisational skills
• Time management skills
• Ability to process data quickly and accurately and to work collaboratively with team members.

If you have a ‘can-do’ attitude are flexible, having great listening and problem-solving skills. Have experience within either call centre or any type of retail sector, then we want to hear from you!

When you join us, you’ll receive:

Salary: £26,437 per annum
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

Don’t miss out on this great opportunity, and apply today by clicking on the ‘apply’ button.

Quick apply

Refine Your Search

customer experience coordinator jobs in cirencester, gls

Contract Coordinator

Lifestyle & Wellness Co-ordinator

Full time Receptionist and sales

Marketing Support Coordinator

Receptionist / Client Care Coordinator (Part Time)

Event Host – Gloucestershire & Cheltenham

Warehouse Training Coordinator

Property Inventory Clerk - Self Employed, Part Time

Commercial Operations Coordinator (18-month FTC)

Accounts, Housing Coordinator

General Foreperson - Regional Civil Engineering Business - South West

Area Sales & Marketing Co-ordinator

Recruitment Coordinator

Swimming Academy Programme Coordinator

Service Coordinator

Project Management Officer

Supply Chain Coordinator

Event Coordinator

Lead Technical Operator

Web Content Coordinator

I want to receive the latest job alerts for customer experience coordinator in cirencester, gls

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