Patient access occupations Work, Jobs in Tarleton, Lan (with Salaries)

Patient Experience Coordinator (FTC)
Spire Healthcare —Liverpool
- £19,800 - £33,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
11h
GP Receptionist
Bryn Cross Surgery —Wigan
- £12.71 an hour
- Part-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
14h
Dental Receptionist
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £25,760 - £27,476 a year
- Part-time
- No experience needed
- Communication skills
7h
Dental Receptionist
Manchester Dental —Manchester
- £14.50 an hour
- Part-time
- Inventory control
- Administrative experience
- Data entry
- Free parking
Quick apply
2h
Receptionist/TCO
stockton heath dental surgery —Warrington
- £24,000 a year
- Full-time
- Administrative experience
- In-person
- Office experience
Quick apply
17h
Clerical Assistant
North Cheshire and Mersey NHS Foundation Trust —Widnes
- £25,760 - £27,476 a year
- Part-time
- Inventory control
7d
Community Receptionist
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £25,272 a year
- Part-time
- Front desk
- Annual leave
5d
Administrator
Mersey Care NHS Foundation Trust —Widnes
- £25,760 - £27,476 a year
- Part-time
- Management
- Data entry
- Organisational skills
4d
Part Time Clinic Receptionist
Hands On Health Chiropractic —Liverpool
- £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Organisational skills
Quick apply
Medical Receptionist/Administrator
Slag Lane Medical Centre —Warrington
- £12.71 an hour
- Part-time
- Computer literacy
- Administrative experience
- Data entry
Quick apply
GP Receptionist/Care Navigator
Old Henry Street Medical Centre —Leigh
- £12.71 an hour
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
Quick apply
Support Medical Secretary
The Clatterbridge Cancer Centre NHS Foundation Trust —Liverpool
- £25,760 - £27,476 a year
- Full-time
5d
Medical Secretary
Highfield Surgery —Blackpool
- £13.26 an hour
- Part-time
- Word processing
- Administrative experience
- Data entry
- Free parking
- Bereavement leave
Quick apply
5d
Programme Support Adviser
Reed In Partnership —Liverpool
- £26,300 - £28,000 a year
- Part-time
- CRM software
- Spanish
- Data entry
- Annual leave
- Flexible schedule
13d
GP Receptionist/Administrator
Kingsway Surgery —Liverpool
- From £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
Quick apply
13d
Dental Receptionist
Hale Road Dental Practice —Liverpool
- £12.71 an hour
- Part-time
- Administrative experience
- Cleaning
- Typing
Quick apply
Medical Secretary
Lancashire and South Cumbria NHS Foundation Trust —Lancaster
- £28,392 - £31,157 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
11d
Patient Services Advisor
mydentist —Manchester
- Part-time
- Microsoft Office
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Quick apply
8d
Medical Secretary
Riverside Medical Centre —Preston
- £12.71 an hour
- Full-time
- Word processing
- GP surgery experience
- IT
- Annual leave
Quick apply
6d
Placement and Brokerage Officer
Civic Recruitment Limited —Birkenhead
- Hybrid work
- Case management
- In-person
Quick apply
12d

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Patient Experience Coordinator (FTC)

Spire Healthcare -
Liverpool

Apply Now

Job details

Part-time
£19,800 - £33,000 a year
11 hours ago

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Computer literacy
English
Complaint handling

Full job description

Patient Experience Coordinator

Private Hospital | Liverpool | 12 months Fixed-term contract | Part-time | 25 hours per week
Salary: £19,800 to £22,000 per annum DOE, based on 25 hours per week
Full-time equivalent salary: £29,700 to £33,000 per annum

Spire Liverpool Hospital has an exciting opportunity for an experienced Patient Experience Coordinator to join our Governance team on a part-time, 12-month maternity cover contract.

Spire Liverpool Hospital is a leading provider of private hospital treatments for patients across the North West of England. With a full multidisciplinary medical team, we specialise in a wide range of treatments. Our high-quality accommodation and aftercare reflect our commitment to supporting patients and their health throughout their journey.

Working Hours

25 hours per week
Operating hours are Monday to Friday, 9:00am to 5:00pm

Contract Type

Part-time, Fixed-term for 12 months

About the Role

As a Patient Experience Coordinator, you will provide a full administration service for Level 1, 2 and 3 complaints, ensuring all written and verbal complaints are handled promptly, confidentially and in line with Spire Healthcare’s complaints policy and data protection guidelines.

Duties and Responsibilities

Your responsibilities will include, but are not limited to:

Receive and log incoming complaints, maintaining electronic complaints reporting system and other manual / computerised records as required to a high standard
Contact the complainant by telephone to acknowledge the complaint when required
Generate holding letters to the complainant when required, ensuring where possible that a reason for the delay in providing a response is given
Provide support to Heads of Department as required in drafting final response letters, following the conclusion of complaints investigations
Assist with provision of complaints data and files when required for internal and external hospital inspections.
Highlight Root Causes and trends to Senior Management Team for action, record and monitor completion of actions following complaints

Who We’re Looking For

The ideal candidate will have:

Previous complaints handling experience is desirable for this role, ideally in a hospital or clinical environment.
Knowledge of data protection rules in a healthcare environment.
A high standard of written English in order to communicate complex issues that must be explained in terms that are clear and understood by patients who may have very little clinical knowledge.
Excellent computer skills.
Good knowledge of Word and Excel and Outlook.

Benefits

We offer our colleagues a competitive salary and a comprehensive benefits package, including:

35 days’ annual leave inclusive of bank holidays, pro rata
Employer and employee contributory pension with flexible retirement options
Access to the “Spire for You” reward platform, offering discounts and cashback with over 1,000 retailers
Private medical insurance
Life assurance
Free onsite parking, saving an average of £50 per month
Support for employee wellbeing, work-life balance, ongoing development and reward

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

Our people are our difference. It is their dedication, warmth and commitment to excellence that sets Spire Healthcare apart.

Closing Date

Applications may close early if we receive a high number of suitable applications, so we encourage candidates to apply as soon as possible.

Apply Now

Refine Your Search

patient access occupations jobs in tarleton, lan

Patient Experience Coordinator (FTC)

GP Receptionist

Dental Receptionist

Dental Receptionist

Receptionist/TCO

Clerical Assistant

Community Receptionist

Administrator

Part Time Clinic Receptionist

Medical Receptionist/Administrator

GP Receptionist/Care Navigator

Support Medical Secretary

Medical Secretary

Programme Support Adviser

GP Receptionist/Administrator

Dental Receptionist

Medical Secretary

Patient Services Advisor

Medical Secretary

Placement and Brokerage Officer

I want to receive the latest job alerts for patient access occupations in tarleton, lan

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