Waldorf Astoria London - Admiralty Arch is seeking an Assistant Conference and Events Manager to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.
This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
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A World of Rewards
Complimentary, nourishing meals provided while on duty
Exceptional development programmes, designed to support and accelerate your growth at every stage
Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives
Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
High street savings through Perks at Work
28 days’ holiday, including bank holidays, rising to 33 days with length of service
We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.
Here's what you'll do during a typical day:
As an Assistant Conference & Events Manager, you will support the strategic and operational leadership of the Conference and Events function, ensuring flawless execution, refined service delivery, and memorable guest experiences. You will play a key role in financial stewardship, team leadership, and continuous enhancement of product quality.
Key responsibilities include:
Support the management and day‑to‑day operations of Conference, Events, and Banqueting to ensure seamless and elevated guest experiences
Consistently deliver exemplary levels of service in line with ultra‑luxury brand standards
Monitor and analyse guest satisfaction, driving continuous service and operational improvements
Contribute innovative ideas to enhance the scope, quality, and creativity of Conference and Banqueting offerings
Optimise revenue performance while exercising disciplined cost control, identifying opportunities for operational efficiencies
Assist in setting and achieving realistic short‑ and long‑term budgets, forecasts, and departmental objectives
Provide strong, visible leadership to Conference and Banquet teams, ensuring performance targets are met and exceeded while supporting individual development
Maintain effective communication and strong working relationships across all departments, as well as with external clients and suppliers
Ensure staffing levels are aligned with business demands and service excellence requirements
Oversee ongoing training initiatives to uphold luxury service standards and operational consistency
Ensure effective communication meetings are conducted, with accurate follow‑up and distribution of minutes
Address staff performance matters professionally and in strict accordance with company policies and procedures
Support recruitment, training, performance management, and development initiatives for operational teams as required
Provide operational support to other departments when necessary, ensuring a collaborative and guest‑centric approach
What are we looking for ?
An Assistant Conference & Events Manager works proactively on behalf of our Guests, while leading and collaborating with Team Members to deliver elevated results. Success in this role requires the following skills, behaviours, and attributes:
Strong knowledge of hotel/leisure/service sector
Strong commercial and operational knowledge of the hotel, leisure, or service sector
Proven success in Conference, Events, or Food & Beverage operations, with demonstrated ability to drive profitability, control costs, and build guest loyalty
Excellent interpersonal and communication skills, delivered with professionalism and confidence
Strong leadership capabilities with a passion for building, motivating, and inspiring high‑performing teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous managerial experience within Conference and Events Operations in a luxury hotel, events venue, or similar environment
Degree or diploma in Hotel Management, Hospitality, or a related discipline
A genuine passion for delivering exceptional, personalised guest experiences
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
