Book manager Work, Jobs in Harborne, Wmd (with Salaries)

Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Events Assistant
NHS Blood and Transplant —Birmingham
- £25,272 a year
- Weekend availability
- Annual leave
- Employee assistance programme
5d
Admissions Officer
University of Wolverhampton —Wolverhampton
- £33,002 - £35,608 a year
- Hybrid work
- Doctoral degree
- Databases
- University
- Free parking
- Annual leave
14d
Project Manager
MACS EU —Birmingham
- Full-time
- Hybrid work
- Management
- Project management
- Bachelor's degree
Executive Assistant
FLTD Construction —Redditch
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
Lead Planning Coordinator
Water Environmental Treatment LTD —Amington
- £30,000 - £32,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
1d
Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)
nGeneration —Tipton
- £26,724 - £27,724 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Marketing Coordinator
Gallifordtry —Solihull
- Full-time
- Employee assistance programme
- Employee discount
Bid Manager - UK Defence
Mercury Hampton Ltd —Birmingham
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
Quick apply
Insurance Paralegal
Bevan Brittan —Birmingham
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Administrator
Stafford & Cannock League of Hospital Friends —Stafford
- Up to £23,758.96 a year
- Part-time
- Microsoft Word
- Administrative experience
- Data entry
- Sick pay
Quick apply
1d
Assistant Design Manager
Gallifordtry —Solihull
- Full-time
- Employee discount
GP Receptionist / Care Navigator
St Johns Surgery —Bromsgrove
- £12.71 an hour
- Part-time
- GP surgery experience
- Front desk
- In-person
Quick apply
14d
Property Lister
Connells Group —Oldbury
- Full-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
12d
General Manager
Legends Global (Europe) —Coventry
- Sales
- Business development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
8d
Land Referencer
Dalcour Maclaren —Birmingham
- Military
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
Warehouse Operations Manager
Crane Worldwide UK Limited —Wellesbourne
- Management
- Microsoft Office
- Supervising experience
Programme Advisory – Business Case & Funding Advisory (Defence Sector)
Turner & Townsend —Birmingham
- Full-time
- Hybrid work
- Management
- Master's degree
- Business development
Quick apply
Senior Administrator
JPA Financial Planning Limited —Wolverhampton
- £25,500 - £32,500 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
Quick apply
14d
Science Technician
Ormiston Academies Trust —Walsall
- £20,491.94 - £20,815.77 a year
- Full-time
- English
- Microsoft Office
- School
- Employee discount

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Receptionist & Front of House Coordinator

Davidson Estates
Birmingham

Quick apply

Job details

Full-time
£25,000 a year

Benefits

Free parking
Annual leave
On-site parking

Qualifications

CRM software
Customer service
Microsoft Office
Organisational skills
Front desk
IT
Communication skills
Time management

Full job description

Job description:

Hours: 37.5 hours per week
Working Pattern: Monday to Friday, plus every other Saturday (with a half-day in lieu during the week)

Purpose of the Role

To act as the first point of contact for all clients, applicants, tenants, landlords, buyers and contractors while ensuring the smooth day-to-day running of the office. The Receptionist & Front of House Coordinator will lead the management of all incoming sales and lettings enquiries, coordinate staff diaries, and provide administrative support to the negotiators and management team.

This is a key client-facing role and requires a professional, organised and proactive individual who can create an exceptional first impression of Davidson Estates.

Key Responsibilities

Front of House & Customer Service

Meet and greet all visitors to the office in a professional and welcoming manner.
Answer and direct incoming telephone calls efficiently.
Respond to general email enquiries and website leads.
Manage the office reception area, ensuring it is always presented to a high standard.
Handle client queries and direct them to the appropriate department.

Sales & Lettings Enquiries

Take ownership of all incoming sales and lettings enquiries.
Qualify applicants and register their requirements.
Book valuations, viewings and appointments for negotiators.
Maintain accurate applicant records within the CRM system.
Ensure all enquiries are followed up promptly and efficiently.
Assist in generating viewing opportunities and valuation appointments.

Diary Management

Manage and coordinate negotiator diaries.
Schedule valuations, viewings, inspections and meetings.
Optimise diary efficiency to maximise appointments and opportunities.
Assist in organising team meetings and client appointments.

Administrative Support

Support negotiators and managers with day-to-day administration.
Assist with preparing property details and marketing materials.
Maintain accurate records on Jupix and other company systems.
Scan, upload and organise documentation.
Manage incoming and outgoing post.
Order office supplies and maintain office stock levels.

Office Operations

Support the smooth running of the office.
Liaise with contractors, suppliers and utility providers where required.
Assist with maintaining company compliance procedures.
Support marketing campaigns and office events where required.

Key Skills & Experience

Essential

Excellent telephone manner and communication skills.
Strong organisational and time management skills.
Professional appearance and presentation.
Ability to multitask in a fast-paced environment.
Good IT skills including Microsoft Office.
Strong attention to detail.
Positive, proactive and team-focused attitude.

Desirable

Previous estate agency experience.
Experience using Jupix or similar CRM systems.
Customer service or reception experience.
Knowledge of the local property market.

Key Performance Indicators (KPIs)

Speed of response to enquiries.
Number of enquiries converted into viewings and valuations.
Diary utilisation and appointment efficiency.
Accuracy of CRM records and data entry.
Client service and customer feedback.
General office organisation and administration standards.

Team Performance Bonus

A quarterly bonus may be paid where departmental targets are achieved, including:

Compliance targets achieved.
Tenancy progression timescales met.
Audit scores maintained.
Company revenue and profitability targets achieved.

Bonus amount to be determined by the Directors based on departmental and company performance.

Benefits

£25,000 basic salary.
20 days annual leave plus bank holidays.
Half-day in lieu for every other Saturday worked.
Ongoing training and development.
Opportunity to progress within a growing independent agency.
Free parking.

Reporting To

Lettings Manager / Head of Sales & Lettings

Department

Sales & Lettings

Work Location: In person

Pay: £25,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

book manager jobs in harborne, wmd

Receptionist & Front of House Coordinator

Events Assistant

Admissions Officer

Project Manager

Executive Assistant

Lead Planning Coordinator

Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)

Marketing Coordinator

Bid Manager - UK Defence

Insurance Paralegal

Administrator

Assistant Design Manager

GP Receptionist / Care Navigator

Property Lister

General Manager

Land Referencer

Warehouse Operations Manager

Programme Advisory – Business Case & Funding Advisory (Defence Sector)

Senior Administrator

Science Technician

I want to receive the latest job alerts for book manager in harborne, wmd

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