Patient access occupations Work, Jobs in Castleton, Dby (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Patient Pathway Coordinator
Sheffield Children's NHS Foundation Trust —Sheffield
- £28,392 - £31,157 a year
- Full-time
- Annual leave
9d
Receptionist/Administrator
Hill Medical Skin & Health Ltd —Sheffield
- £12.75 - £13.50 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
3d
Referral Management Clerk (Care Nvigation)
Primary Eyecare Services —Manchester
- £24,570 a year
- Part-time
- Hybrid work
- Microsoft Office
- Maths
- IT
- Annual leave
- Work from home
Quick apply
3d
Inpatient and Outpatient Booking Clerk
East Cheshire NHS Trust —Macclesfield
- £25,760 - £27,476 a year
- Full-time
- Computer literacy
- Medical terminology
- Communication skills
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Manchester
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
Medical Receptionist
Little stars 4d scan ltd —Sheffield
- From £12.50 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee discount
Quick apply
GP Practice - Patient Co-ordinator - Part Time and Full Time
Firsway Health Centre —Sale
- £25,584 a year
- Full-time
- Customer service
- English
- In-person
- Free parking
- Employee discount
Quick apply
4d
Patient Care Advisor
the Brooke Surgery —Hyde
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
8d
Ward Clerk - Surgical Triage Unit T5/T6
Northern Care Alliance NHS Foundation Trust —Rochdale
- £25,272 a year
- Full-time
- Communication skills
- Annual leave
4d
Medical Secretary (Full Time)
Cheadle Medical Practice —Cheadle
- £13.25 an hour
- Part-time
- Computer literacy
- English
- Administrative experience
Quick apply
1d
Treatment Coordinator
Eagle House Dental —Ashton-Under-Lyne
- £13 - £14 an hour
- Full-time
- Sales
- In-person
- Communication skills
- Referral programme
Quick apply
11d
Patient Experience and Reception Coordinator
The Osteopathic Practice —Sheffield
- From £12.75 an hour
- Part-time
- Organisational skills
- Front desk
Quick apply
6d
Receptionist / Patient Experience Coordinator (part time)
The Osteopathic Practice —Sheffield
- From £12.75 an hour
- Part-time
- Organisational skills
- Front desk
Quick apply
6d
Experienced Medical Administrator
The Brimington Surgery —Chesterfield
- £12.71 - £12.93 an hour
- Part-time
- GP surgery experience
- English
- Administrative experience
- Sick pay
Quick apply
Medical Receptionist
Werneth Medical Practice —Oldham
- £12.71 an hour
- Part-time
- Customer service
- Front desk
- IT
Quick apply
10d
FRONT OF HOUSE DENTAL RECEPTIONIST
Smile Stylist —Manchester
- £12.21 - £14.36 an hour
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Annual leave
- Employee discount
Quick apply
9d
BTU Admissions Coordinator
Northern Care Alliance NHS Foundation Trust —Salford
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
11d
2 posts - Support Secretary & Community Administration Support
East Cheshire NHS Trust —Macclesfield
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- IT
- Typing
11d
Emergency Department Receptionist
Manchester University NHS Foundation Trust —Manchester
- £25,272 a year
- Full-time
- University
- AI
- Communication skills
5d

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patient access occupations jobs near castleton, dby

Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in castleton, dby

Optical Assistant - Customer Care Office Based

Patient Pathway Coordinator

Receptionist/Administrator

Referral Management Clerk (Care Nvigation)

Inpatient and Outpatient Booking Clerk

Clinic Receptionist

Medical Receptionist

GP Practice - Patient Co-ordinator - Part Time and Full Time

Patient Care Advisor

Ward Clerk - Surgical Triage Unit T5/T6

Medical Secretary (Full Time)

Treatment Coordinator

Patient Experience and Reception Coordinator

Receptionist / Patient Experience Coordinator (part time)

Experienced Medical Administrator

Medical Receptionist

FRONT OF HOUSE DENTAL RECEPTIONIST

BTU Admissions Coordinator

2 posts - Support Secretary & Community Administration Support

Emergency Department Receptionist

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