Customer service representative Work, Jobs in Ripon (with Salaries)

Customer Service Advisor
Inspired —Harrogate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Customer Service Advisor
Scania —Thirsk
- From £27,295 a year
- Full-time
- Travel
- Up to 25% travel
- Employee discount
- Life insurance
Customer Service Advisor Apprenticeship
Calex UK —Northallerton
- Full-time
- Customer service
- English
- Travel
Customer Service & Farm Shop Assistant
Yorkshire Dales Meat Co. Ltd —Bedale
- £12.71 an hour
- Part-time
- Customer service
- In-person
- Phone etiquette
- Free parking
- Employee discount
Quick apply
2d
Customer Service Assistant Over 18
Tenpin —York
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
2h
Customer Care & Service Coordinator (Customer Support)
Envirovent —Saltaire
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Annual leave
Quick apply
Customer Service Representative
Conduent Public Sector UK Limited —Leeds
- £24,784.50 - £25,272.00 a year
- Full-time
- Communication skills
- Annual leave
9h
Customer Service Assistant
World Duty Free Group —Leeds
- Part-time
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Customer Service Agent - Leeds Bradford airport - PART TIME - UK
Swissport International AG —Leeds
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
2d
Customer Service Assistant
Levy —York
- £10.50 an hour
- Temporary
- Employee discount
Quick apply
Customer Service Support Volunteer - LEEDS Online Office and Warehouse
British Heart Foundation —Leeds
- Employee discount
Customer Service Advisor
Yorkshire Building Society —Ripon
- Up to £20,000 a year
- Customer service
- Financial services
11d
Customer Support Coordinator
Urban Grow UK Ltd —Ripon
- £28,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Data entry
- In-person
- Free parking
- Store discount
Quick apply
3d
Order Entry & Customer Service Advisor (f/m/d)
Edmund Optics —York
- Customer service
- Computer literacy
- English
- Gym membership
Customer Service and Sales Advisor
identibase —York
- From £26,546 a year
- Overtime
- Sales
- Customer service
- English
- Free parking
- Store discount
Quick apply
3d
Customer Service Specialist
Yara —York
- Human resources
- Communication skills
- Office experience
- Employee assistance programme
10d
Customer Service Representative
YPP Lettings & Management Company Limited —Leeds
- £25,610.65 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
11d
Customer Service Representative
William Hill —Harrogate
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Assistant
Wickes —Harrogate
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
Customer Service Assistant
Wickes —Harrogate
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount

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Customer Service Advisor

Inspired -
Harrogate

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Life insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Microsoft Office
Administrative experience
Profit & loss
Customer support
Construction experience
Communication skills

Full job description

Location

Harrogate

Vacancy Type

Permanent/Full Time

Job Summary

Inspired is a market leading, technology-enabled provider of energy and sustainability solutions in the UK - supporting businesses to transition to net zero carbon and manage their response to climate change.

Established in 2000, we became the first publicly quoted advisor following a successful AIM debut in 2011. We are now the UK’s number one destination for businesses seeking expert insight and advisory services to help them manage their energy costs, reduce their carbon emissions and prove their net zero carbon and ESG strategies to their investors and customers

Role and Responsibilities

We are seeking a highly organised and customer-focused Customer Service Advisor to join our team. This is a varied role that requires excellent multitasking skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. This role is based in our Harrogate office full time.

The successful candidate will be the key point of contact for clients and contractors, ensuring excellent customer service while managing administrative processes, creating accurate costings, and maintaining detailed records.

The successful candidate's responsibilities will include but not be limited to:

Delivering exceptional customer service by responding promptly and professionally to customer enquiries.
Building and maintaining positive working relationships with clients, contractors, and internal teams.
Coordinating and liaising with contractors to ensure work is scheduled and completed efficiently.
Managing multiple tasks simultaneously while meeting deadlines and maintaining accuracy.
Preparing, creating, and managing all associated paperwork and documentation.
Producing accurate quotations, job costings, and financial documentation.
Monitoring costs to ensure projects remain commercially viable and within agreed budgets.
Maintaining accurate records, filing systems, and customer databases.
Ensuring all documentation is completed accurately and complies with company procedures.
Resolving customer queries and issues in a professional and timely manner.
Supporting continuous improvement of administrative and customer service processes.
Working collaboratively with colleagues to achieve team and business objectives.
Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties.

Qualifications and Experience Requirements

Essential:

Previous experience in a customer service or customer support role.
Excellent communication and interpersonal skills.
Strong organisational and multitasking abilities.
High level of attention to detail and accuracy.
Experience creating and managing administrative documentation.
Good understanding of financial information, including Profit and Loss (P&L) Gross Profit (GP) Margin.
Confident using Microsoft Office, particularly Excel, Outlook, and Word.
Ability to prioritise workload and work under pressure.
Strong problem-solving skills.
Excellent record-keeping and document management skills.

Desirable:

Experience working with contractors or within a service, maintenance, construction, or facilities management environment.
Experience using CRM or case management software like Microsoft Dynamics 365.
Knowledge of invoicing and purchase orders

What we offer

Training and development opportunities
Company pension
Life insurance
Enhanced maternity and paternity
Benefits portal, with a wide range of benefits

If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!

If you require any reasonable adjustments during the recruitment process, please let us know.

Apply Now

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