Data entry Work, Jobs in Lutterworth (with Salaries)

Customer Support Advisor
Hafele UK Ltd —Rugby
- £27,101.75 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Office Administrator
Nationwide Pathology —Market Harborough
- £16,800 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
22h
Office Administrator
Insightfiresolutions Ltd —Leicester
- £14.50 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
Assistant Admissions Officer
The School of Information Risk Management —Leicester
- Part-time
- English
- Bachelor's degree
- In-person
- Annual leave
Quick apply
1d
Centre Administrator
The Bedford College Group —Kettering
- £24,552 - £26,754 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
2d
Office Administrator
Brightfield Holding LTD —Leicester
- £25,420 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
7h
Centre Support Assistant - Blaby, Oadby & Wigston
Leicestershire County Council —Wigston Magna
- £25,995 - £26,409 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Access
- Microsoft Outlook
- Flexible schedule
9d
Accounts Assistant
Nav Van Hire Limited —Kettering
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
Quick apply
Data Visualisation & BI Reporting Engineer
Barclays —Northampton
- SQL
- Communication skills
- Python
2d
Assistant Buyer - Chilled Foods
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Sick pay
11d
Planner/Administrator
1st Choice Plumbing ,Heating & Cooling ltd —Leicester
- £12.71 - £15.00 an hour
- Part-time
- Google Suite
- Microsoft Excel
- Administrative experience
- Free parking
Quick apply
6d
Credit Controller/Accounts Receivable
AL-KO —Southam
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data entry
Quick apply
4d
Workshop Controller Assistant
Anderson Commercials Ltd —Coalville
- £29,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Data entry
- Free parking
- Gym membership
Quick apply
8d
Part-Time Purchasing Administrator
Ocee & Four Design —Northampton
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
Customer Service Coordinator
Tarmac —Loughborough
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Student Recruitment / Admissions
EduCruit —Leicester
- £23,000 - £24,000 a year
- Full-time
- English
- Data entry
- In-person
- Flexitime
Quick apply
5d
OFFICER (Learning Partner Support)
NEBOSH —Leicester
- £28,497.60 a year
- Full-time
- Microsoft Outlook
- Social media management
- IT
- Free parking
HR Advisor
Rochmills Ltd —Northampton
- Up to £35,000 a year
- Full-time
- Management
- Driving
- Human resources
- Free parking
- Store discount
Quick apply
Junior Sales Administrator
Thorns Group —Wellingborough
- £24,784.50 - £25,000.00 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
2d
RAFATRAD Warehouse Coordinator
Royal Air Forces Association —Leicester
- £12.74 an hour
- Warehouse experience
- In-person
- Annual leave
- Employee discount
Quick apply
9d

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Customer Support Advisor

Hafele UK Ltd -
Rugby

Quick apply

Job details

Permanent | Full-time
£27,101.75 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Referral programme
On-site parking

Qualifications

ISO 14001
Customer service
Logistics
ISO 9001
Microsoft Office
Numeracy
NVQ
Communication skills

Full job description

Customer Support Advisor

Permanent, Site based, Full Time, 38.75 hours, Monday to Friday 8:45am to 5:30pm

Location: Rugby Head Office – CV21 1RD

Your new Company:

Häfele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of product as well as our expertise in the industry and excellent customer service.

Your new role:

We are looking for a passionate and customer-focused Customer Support Advisor to join our team. In this role, you will deliver a first-class customer experience by effectively managing customer enquiries, processing orders accurately, and providing tailored solutions that exceed expectations. You will play a key role in ensuring a seamless customer journey while maintaining high standards of service, efficiency, and accuracy.

Key Responsibilities:

· Deliver exceptional customer service across multiple channels, including telephone and live chat.

· Provide customers with comprehensive solutions to their order and account enquiries.

· Process and enter all customer orders accurately and within agreed deadlines.

· Manage order fulfilment activities, including:

o Delivery Blocked Orders (Proformas, Price Confirmations, Pending Orders).

o HACR order management.

o Daily back-order reviews.

· Handle inbound customer calls, responding promptly and professionally.

· Take ownership of customer queries from initial contact through to resolution.

· Ensure customer issues are resolved efficiently, with the majority completed within 48 hours.

· Maintain accurate customer records and ensure excellence in data entry.

· Work collaboratively with internal departments including Sales, Finance, Logistics, and Operations to support customer requirements.

· Monitor and maintain compliance standards, ensuring zero non-conformances and timely resolution of outstanding issues.

· Contribute to continuous improvement initiatives that enhance the customer experience and reduce complaint-related costs.

· Maintain professional development through ongoing learning and training activities.

What you’ll need to succeed:

· Minimum Level 2 qualification in Literacy and Numeracy.

· Minimum Level 2 proficiency in Microsoft Office applications.

· Level 2 or Level 3 Customer Service NVQ (or currently working towards).

· Successful completion of TTP 14.

· Intermediate SAP system knowledge.

· Foundation product training.

· Understanding of Integrated Management Systems, including ISO 9001, ISO 14001 and OHSAS 18001.

· Knowledge of customer and vendor trading terms.

· Awareness of haulage and logistics operations.

· Understanding of finance processes and the relationship between Sales and Finance functions.

· Excellent verbal and written communication skills.

· Strong attention to detail with a high level of accuracy in data entry.

· Proven ability to manage multiple priorities and meet deadlines.

· A proactive, solutions-focused approach with a commitment to delivering outstanding customer service.

· Strong problem-solving skills and the ability to build positive relationships with customers and colleagues.

What you’ll get in return:

· Competitive Salary: Enjoy a starting salary of £27,101.75 / £13.45 per hour, with the added potential to earn an annual bonus of up to 10% of your yearly pay.

Benefits including:

o Holiday of 23 days’ basic + 8 bank holidays in a complete year, increasing to 28 days basic with our length of service programme

o Health Cash plan scheme; Claim back up to £765 annually for medical and wellbeing costs for yourself, and up to £470 for dependent children. This covers a wide range of treatments including dental, optical, therapy, and wellbeing costs, with the added option to increase your level of cover and add another adult.

Additional benefits include:

o Employee Assistance Programme (EAP) offering confidential support and guidance for you and your family

o 24/7 GP phone service for easy access to medical advice

o Quicker access to medical scans and surgical procedures

o Counselling services

o Discounts on gym memberships to help you stay active

o Hospital treatment insurance

o Huge range of shopping, restaurant and activity discounts

o Enhanced Pension Scheme to secure your financial future & regular financial awareness initiatives

o Life Cover – providing financial security for your loved ones.

o Take advantage of discounts on company stock.

o Cycle to Work Scheme: Make your commute greener and healthier. Save up to 47% on the cost of a new bike and accessories, and spread the payments in a tax-efficient way.

o Volunteering Days: 2 full days per 12 month period paid to volunteer at a registered charity and give back to the community

This is a full-time, permanent position. Core hours of work are 8:45am to 5:30pm, Monday to Friday.

Shortlisting and interviews for this role will take place while the advert is live; the vacancy will be closed as soon as the successful candidate is appointed. Applicants are therefore encouraged to submit applications as soon as possible. We are committed to equal opportunities

At Häfele UK, we’re proud to be a Living Wage accredited employer, demonstrating our commitment to fair pay and the wellbeing of our people. This means every member of our team earns a wage that meets the real cost of living – not just the government minimum – because we believe hard work deserves fair reward.

Pay: £27,101.75 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Experience:

Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

data entry jobs in lutterworth

Customer Support Advisor

Office Administrator

Office Administrator

Assistant Admissions Officer

Centre Administrator

Office Administrator

Centre Support Assistant - Blaby, Oadby & Wigston

Accounts Assistant

Data Visualisation & BI Reporting Engineer

Assistant Buyer - Chilled Foods

Planner/Administrator

Credit Controller/Accounts Receivable

Workshop Controller Assistant

Part-Time Purchasing Administrator

Customer Service Coordinator

Student Recruitment / Admissions

OFFICER (Learning Partner Support)

HR Advisor

Junior Sales Administrator

RAFATRAD Warehouse Coordinator

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