It support Work, Jobs in Accrington (with Salaries)

Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
IT Support Analyst (EPOS)
xn global systems ltd —Salford
- £25,500 - £27,500 a year
- Weekend availability
- Hybrid work
- Hospitality
- Spanish
- Computer Science
- Free parking
- Work from home
Quick apply
8d
Graduate IT Support Specialist
Franke —Manchester
- English
- Travel
IT Specialist
Clio —Manchester
- £53.70 - £72.70 an hour
- Full-time
- Google Suite
- Communication skills
- Life insurance
8d
IT Support Engineer I, IT Services
Amazon UK Services Ltd. —Manchester
- Full-time
- Computer Science
- English
- Analysis skills
EUN IT Digital Solutions Apprentice
Sika —Preston
- Full-time
- Travel
- SharePoint
- AI
Quick apply
IT Helpdesk Assistant
Ticopti —Trafford
- £28,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
IT Technician
Our Lady's RC High School —Manchester
- £27,274 - £29,071 a year
- Full-time
- In-person
- School
- Free parking
Quick apply
2d
IT Technician
Dechra Pharmaceuticals PLC —Skipton
- £28,000 - £33,000 a year
- Monday to Friday
- Maintenance
- Annual leave
- Employee assistance programme
Experienced Ecommerce Product Lister & IT Refurbishment Technician
The GIGA Group —Manchester
- £27,000 - £30,000 a year
- Full-time
- Computer literacy
- English
- In-person
- Store discount
- Employee discount
Quick apply
3d
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
1st Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
1st Line Service Desk Analyst
Your Housing Group —Warrington
- £29,929 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
1d
Nights Technical Support
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave
12d
Deskside Support Analyst
Markel International Services Ltd —Manchester
- Bar
- Travel
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
1d
Customer Support Specialist
EMR Integrated Solutions —Manchester
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- CRM software
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
4d
School Applications Officer
Lancashire County Council —Preston
- £40,777 - £46,142 a year
- Full-time
- Communication skills
- School
IT Solutions Deployment Specialist
Farkys Technology Solutions ApS —Manchester
- £25,420.00 - £70,784.28 a year
- Azure
- AWS
- In-person
- Health & wellbeing programme
Quick apply
7d
IT Systems Trainer
Ramsdens Solicitors LLP —Huddersfield
- Full-time
- Presentation skills
- Travel
- SharePoint
Quick apply
4d

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Product Specialist/Support Engineer (entry level)

WeBuyAnyCar -
Manchester

Quick apply

Job details

Qualifications

Technical troubleshooting
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Incident documentation
Internal department liaison
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

About The Role

The Role

As a Support Engineer / Product Specialist, you will play a key role in supporting our internal systems and ensuring a seamless experience for colleagues across the business. You’ll act as the bridge between users and technology—troubleshooting issues, improving processes, and contributing to product enhancements.

This is an ideal opportunity for someone starting their career in IT, support, or product operations.

Key Responsibilities

Develop a strong understanding of our internal systems and bespoke products, including features, functionality, and business impact.
Act as a subject matter expert for our Retail Purchasing system, supporting teams such as Finance, Marketing, Transport, Customer Support, and Retail.
Provide first and second-line support via phone, email, and face-to-face queries.
Log, manage, and resolve incidents and service requests using our IT Service Management (ITSM) system.
Troubleshoot technical issues, perform diagnostics, and aim to achieve a high first-time fix rate (target ~80%).
Escalate complex or unresolved issues to third-line support where necessary, ensuring clear documentation and handover.
Work in line with ITIL best practices, ensuring tickets are handled efficiently and consistently.
Collaborate with Product and Development teams by sharing feedback on system performance, user experience, and improvement opportunities.
Maintain accurate records of issues, resolutions, and system changes.

What You’ll Bring

Problem-Solving Skills: Ability to investigate issues, identify root causes, and implement effective solutions.
Customer-Focused Mindset: Friendly, patient, and empathetic approach when supporting users of varying technical ability.
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment.
Attention to Detail: Ability to document issues clearly and follow processes accurately.
Time Management: Capable of prioritising tasks, managing workload, and meeting deadlines.
Communication Skills: Clear and professional communication, both written and verbal.
Team Player: Comfortable working collaboratively across multiple departments.

Nice to Have (Not Essential)

Basic understanding of IT support concepts (e.g., networks, hardware, software troubleshooting)
Familiarity with ticketing systems or ITIL practices
Interest in technology, systems, or product development

What We Offer

Full training and structured onboarding
Ongoing learning and development opportunities
Clear career progression pathways within IT, Product, or Engineering
A fast-paced, supportive, and collaborative working environment
Opportunity to make a real impact in a rapidly growing business

Additional Expectations

Maintain professionalism and confidentiality at all times
Develop a strong understanding of the wider business and how systems support operations
Be flexible and willing to take on additional responsibilities as required

About Us

We’re webuyanycar.com, the UK’s leading car-buying service, with over 500 branches nationwide and growing fast. Behind the scenes, our teams and technology keep everything running smoothly—and that’s where you come in. If you’re keen to learn, enjoy helping others, and want to be part of a supportive, fast-moving environment, you’ll fit right in.

Quick apply

Refine Your Search

it support jobs in accrington

Product Specialist/Support Engineer (entry level)

IT Support Analyst (EPOS)

Graduate IT Support Specialist

IT Specialist

IT Support Engineer I, IT Services

EUN IT Digital Solutions Apprentice

IT Helpdesk Assistant

IT Technician

IT Technician

Experienced Ecommerce Product Lister & IT Refurbishment Technician

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

End User Support Engineer I

1st Line Support Analyst

1st Line Service Desk Analyst

Nights Technical Support

Deskside Support Analyst

Customer Support Specialist

School Applications Officer

IT Solutions Deployment Specialist

IT Systems Trainer

I want to receive the latest job alerts for it support in accrington

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