Complaints manager Work, Jobs in Gateshead (with Salaries)

Service Manager
360 CAMHS —Gateshead
- £38,000 - £40,000 a year
- Full-time
- Team management
- Travel
- Training & development
- Employee assistance programme
Quick apply
Assurance Lead for the Government Counter Fraud Profession (GCFP)
Cabinet Office —Newcastle upon Tyne
- £57,204 - £68,558 a year
- Full-time
- Presentation skills
- Continuous improvement
- Annual leave
11h
Service Manager
Bleep 360 Group —Gateshead
- £38,000 - £40,000 a year
- Travel
- Care plans
- Leadership
- Employee assistance programme
Quick apply
Animal Compliance & Enforcement Officer
Animal and Plant Health Agency —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Presentation skills
- Annual leave
- Employee discount
5d
Clinic Manager
Westmount Dental —Gateshead
- £30,700 - £33,600 a year
- Full-time
- Computer literacy
- Recruiting
- Computer skills
- Employee discount
- Bereavement leave
Quick apply
1d
Problem Manager
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £35,663 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
17h
Project Manager
Animal and Plant Health Agency —Newcastle upon Tyne
- £42,665 - £46,765 a year
- Part-time
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount
5d
Dental Practice Manager
Park Lane Dental Group —Sunderland
- £37,000 - £50,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
Senior Performance Analyst
Cabinet Office —Newcastle upon Tyne
- £57,204 - £63,953 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
11d
Stakeholder Correspondence Officer
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £26,607 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
5d
Associate Manager, Community Team
Ubisoft —Newcastle upon Tyne
- Full-time
- Team management
- Human resources
- Training & development
Quick apply
7d
Automotive customer service manager
Nova Motor Group —Sunderland
- £28,000 - £33,000 a year
- Full-time
- Customer service
- In-person
- Automotive diagnostics
Quick apply
Assistant Manager
The Mill House Pub Company Limited —Chester-le-Street
- £28,000 - £30,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Mobile Unit Manager
Gateshead Council —Gateshead
- £26,824 - £28,142 a year
- Part-time
- Hybrid work
- Cooking
- Team management
- Cleaning
- Employee discount
Duty Manager - Park Head Hotel
The Auckland Project —Bishop Auckland
- Up to £28,000 a year
- Part-time
- Hotel
- Supervising experience
- Conflict management
Quick apply
1d
Assistant Manager
Wylam Brewery at The Palace of Arts —Newcastle upon Tyne
- £30,000 - £31,000 a year
- Full-time
- Hospitality
- Sales
- Team management
- Free parking
- Employee discount
Quick apply
4d
Quality Manager
Enerpac Tool Group Corporation —Cramlington
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Head of Digital Economy Act Debt and Fraud Data Sharing Secretariat
Cabinet Office —Newcastle upon Tyne
- £57,204 - £68,558 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
5d
CDE Lead / Principal Consultant - Real Estate - UK Wide
Turner & Townsend —Newcastle upon Tyne
- Full-time
- No experience needed
- Microsoft Office
- Presentation skills
Quick apply
Cross Site Dental Practice Manager
Tweed Dental Clinic —Newcastle upon Tyne
- £16 - £21 an hour
- Part-time
- Continuous improvement
- Travel
- Recruiting
Quick apply
13d

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complaints manager jobs near gateshead

Service Manager

360 CAMHS
Gateshead

Quick apply

Job details

Full-time
£38,000 - £40,000 a year

Benefits

Company pension
Employee assistance programme

Qualifications

Learning disability service experience
Driving Licence
Mentoring junior staff
Team management
Working with individuals with mental health conditions
Experience working with children and young people
Professional development mentoring
Experience of working with children and young people
Training & development
Child safeguarding
Leadership
Communication skills
Team management in senior healthcare role

Full job description

About Us:

360 Care Group is a specialist provider of children's services, community care, supported living and complex care across the UK.

As our CAMHS services continue to grow, we're looking for an experienced Service Manager to lead one of our specialist services supporting children and young people with complex emotional, behavioural and mental health needs.

This role offers a clear pathway to becoming a Registered Manager within the next 12 months.

The Role:

We're recruiting a Service Manager to lead the day-to-day operation, quality and performance of our CAMHS service while preparing to progress into a Registered Manager position.

You'll lead and develop your team, promote a strong culture of safeguarding and quality, and ensure children and young people receive safe, therapeutic, person-centred care that delivers positive outcomes.

Key Responsibilities:

Lead the day-to-day management of the CAMHS service, ensuring safe, effective and person-centred care.
Support compliance, quality assurance, safeguarding and continuous improvement across the service.
Recruit, mentor and develop staff through supervision, coaching and performance management.
Monitor care plans, risk assessments and documentation to ensure high-quality, outcome-focused support.
Manage incidents, complaints, safeguarding concerns and risk effectively, embedding learning into practice.
Build strong relationships with families, Local Authorities, education providers and healthcare professionals.
Monitor service performance, prepare for inspections and audits, and drive service improvement.
Work towards becoming the Registered Manager, taking on increasing operational and leadership responsibilities.

About You:

We're looking for an experienced, compassionate leader who is ready to take the next step in their career.

You will ideally have:

Experience as a Service Manager, Deputy Manager or similar leadership role within children's services, health or social care.
Strong knowledge of safeguarding, risk management and child-centred care.
Experience supporting children and young people with mental health needs, autism, learning disabilities or trauma.
Experience leading teams within a regulated service.
Excellent leadership, communication and decision-making skills.
Confidence using digital care systems and reporting tools.
A positive, resilient and solution-focused approach.
A Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards).

What We Offer:

Competitive salary
Hybrid and flexible working opportunities
Clear progression to Registered Manager
Ongoing training and leadership development
Employee Assistance Programme and wellbeing support
Pension scheme
A supportive and collaborative leadership team
The opportunity to shape and develop a growing CAMHS service

Important Requirements:

This role is subject to completeing an Enhanced DBS with Children's Barred List
Right to work in the UK
Ability to travel to services and meetings when required
Full UK driving licence desirable

If you're an ambitious leader looking for a clear pathway to Registered Manager while making a real difference to the lives of children and young people, we'd love to hear from you.

Quick apply

Refine Your Search

complaints manager jobs in gateshead

Service Manager

Assurance Lead for the Government Counter Fraud Profession (GCFP)

Service Manager

Animal Compliance & Enforcement Officer

Clinic Manager

Problem Manager

Project Manager

Dental Practice Manager

Senior Performance Analyst

Stakeholder Correspondence Officer

Associate Manager, Community Team

Automotive customer service manager

Assistant Manager

Mobile Unit Manager

Duty Manager - Park Head Hotel

Assistant Manager

Quality Manager

Head of Digital Economy Act Debt and Fraud Data Sharing Secretariat

CDE Lead / Principal Consultant - Real Estate - UK Wide

Cross Site Dental Practice Manager

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