Technical support Work, Jobs in Tong, Shr (with Salaries)

Technical Support - Infrastructure
SCC —Birmingham
- £40,000 - £50,000 a year
- Monday to Friday
- Hybrid work
- Windows
IT Recycling Specialist
Converge Technology Solutions —Stafford
- £30,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Business development
11d
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Birmingham
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Shifnal
- Full-time
- Customer service
- Windows
- Travel
Quick apply
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Continuous improvement
- Employee discount
2nd Line Technical Support Engineer
Intuitive Computer Management Ltd —Brierley Hill
- £26,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
Quick apply
1d
Junior IT Support Technician
Palletways UK Limited —Lichfield
- £26,500 a year
- Full-time
- Windows
- Microsoft Office
- Driving
- Store discount
- Health & wellbeing programme
Quick apply
9d
Digital System Support Officer
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £28,392 - £31,157 a year
- Full-time
- Travel
- Communication skills
1d
Senior Systems Engineer, User Support
Arch Capital Group Ltd. —Birmingham
- Full-time
- Azure
- Windows
- Microsoft Office
Digital Skills Tutor
Murray Hall Community Trust —Tipton
- £35 an hour
- Call to connect
- English
- Bachelor's degree
- IT
- Free parking
- Flexible schedule
Quick apply
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee discount
Quick apply
Technical Product Support Specialist – OEM Engines and Generators
JCB —Uttoxeter
- Full-time
- Customer service
- Engineering
- Data analysis skills
- Gym membership
Quick apply
IT Executive
Centrogas UK Limited —Birmingham
- £25,420.00 - £58,344.85 a year
- Part-time
- Software troubleshooting
- Customer service
- Windows
- Sick pay
Quick apply
4d
Power Academy Trainer for HV and LV Systems
Schneider Electric —Telford
- Full-time
- Hybrid work
- Maintenance
- English
- Bachelor's degree
- Annual leave
- Life insurance
OSS Technician
Hitachi Rail —Birmingham
- Full-time
- English
- Travel
- IT
- Flexible schedule
IT Specialist
Tiskol Solutions —Birmingham
- £25,420.00 - £46,733.87 a year
- Part-time
- Azure
- Oracle
- DevOps
- Life insurance
- Sick pay
Quick apply
6d
2nd Line Project Engineer
Midlands Partnership University NHS Foundation Trust —Trentham
- £28,392 - £31,157 a year
- Full-time
- In-person
- Communication skills
10d
AWS IaaS Sys Admin
Accenture —Birmingham
- Full-time
- Azure
- DevOps
- Windows
5d
IT Technician – Maternity Cover
Sandwell College —West Bromwich
- £17,836.62 - £20,664.69 a year
- Full-time
- Customer service
- Windows
- Computer networking
- Annual leave
- Employee discount
Quick apply
9d
IT Field Service Engineer
bk plus —Aldridge
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply

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Technical Support - Infrastructure

SCC -
Birmingham

Apply Now

Job details

Permanent
£40,000 - £50,000 a year

Benefits

Paid volunteer time

Qualifications

Software deployment
Windows
DHCP
ITIL
Virtualisation
DNS
VMWare
Root cause analysis
Active Directory

Full job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Technical Support– Infrastructure

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £40-50k plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm Monday – Friday

Interview Process: 2-stage process

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

To deliver technical support for core infrastructure systems, ensuring stability, security, and optimal performance across the organisation’s IT environment. The role involves diagnosing and resolving complex issues, maintaining infrastructure components, and collaborating with teams to implement improvements and uphold service standards.

Key responsibilities:

- Detailed knowledge of Microsoft infrastructure services (Active Directory, DNS, DHCP, Group Policy) and Windows operating systems (Client & Server), with strong experience in messaging & collaboration platforms including Microsoft 365 and on‑premises Exchange.
- Strong experience of HPE hardware and practical datacentre operations such as racking, cabling, deployment, and maintenance.
- Working knowledge of virtualisation technologies, particularly VMware, including configuration and troubleshooting.
- Proficiency in infrastructure monitoring, logging, and diagnostics to support root cause analysis and performance optimisation.
- Ensuring technical documentation is completed and updated to professional standards.
- Identify technical problems and potential service improvements across the managed service customers environments
- Log calls with third party vendors and manage when necessary.
- Ensure correct configuration of all supported technologies,
- Contribute to delivering technical excellence across the Digital Workplace UK Infrastructure team
- Identify, contribute, and work towards the technical and service goals defined by management
- Requirement for inclusion in a 7-day out-of-hours on-call rota

Skills and experience:

- Excellent hands-on technical knowledge and experience
- Determined, can-do attitude
- Ability to work on own initiative as well as part of a team
- Attention to detail
- A good work ethic
- Security-first mindset
- ITIL awareness
- Excellent organisation skills
- Professional and presentable at all times.
- Ability to handle difficult and demanding customer environments.

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life

Apply Now

Refine Your Search

technical support jobs in tong, shr

Technical Support - Infrastructure

IT Recycling Specialist

3rd Line Technical Support Engineer

IT Service Desk/Site Engineer

VodafoneThree - Incident Specialist

2nd Line Technical Support Engineer

Junior IT Support Technician

Digital System Support Officer

Senior Systems Engineer, User Support

Digital Skills Tutor

IT Infrastructure Support Technician

Technical Product Support Specialist – OEM Engines and Generators

IT Executive

Power Academy Trainer for HV and LV Systems

OSS Technician

IT Specialist

2nd Line Project Engineer

AWS IaaS Sys Admin

IT Technician – Maternity Cover

IT Field Service Engineer

I want to receive the latest job alerts for technical support in tong, shr

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