The Associate Business Analyst works with stakeholders to understand business needs, translate them into clear requirements, and support the delivery of high-quality solutions. Working closely with product, engineering, quality assurance, and support teams, the role contributes to process analysis, documentation, solution validation, and continuous improvement across the solution lifecycle.
This is an early-career opportunity for a professional who brings strong analytical skills, attention to detail, and a structured approach to problem-solving. The role requires effective communication, sound judgement, and the ability to work across teams to support business and customer outcomes.
- Work with stakeholders to gather, analyse, and document business and user requirements.
- Translate requirements into functional specifications, process flows, and user stories with clear acceptance criteria.
- Support solution design by working with product, engineering, and quality assurance teams to identify impacts, dependencies, and risks.
- Produce and maintain documentation such as requirements, specifications, data mappings, test scenarios, and release notes.
- Plan and carry out functional testing and support user acceptance testing to confirm that delivered solutions meet business needs.
- Facilitate workshops, walkthroughs, and demonstrations to align stakeholders and confirm understanding.
- Investigate post-release issues, analyse root causes, and recommend improvements to processes and solutions.
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience.
- Experience in business or systems analysis, including requirements gathering, documentation, and validation.
- Experience producing clear documentation such as requirements, user stories, specifications, test cases, and process documentation.
- Understanding of process modelling, solution design collaboration, and support for testing or user acceptance testing activities.
- Strong analytical and problem-solving skills with close attention to detail.
- Strong written and verbal communication skills, with the ability to work effectively with technical and non-technical stakeholders.
- Ability to learn new business domains, manage multiple priorities, and contribute effectively in a customer-focused environment.
- Experience with data analysis and data mapping; working knowledge of SQL is preferred.
- Experience supporting software implementations, upgrades, or business process transformation initiatives.
- Familiarity with enterprise systems and configuration or customisation concepts.
- Exposure to Agile delivery practices, user story development, and cross-functional product teams.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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