Client services coordinator Work, Jobs in Solihull, Wmd (with Salaries)

Returns Coordinator
Davies —Solihull
- Part-time
- Remote
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
13h
Client Coordinator / Mortgage & Estate Agency Administrator
Blossomfield Group Ltd —Solihull
- £12.71 - £15.00 an hour
- Part-time
- Administrative experience
- Driving
- Computer skills
- Free parking
- Employee discount
Quick apply
Client Care Coordinator
MSI Reproductive Choices UK —Marston Green
- From £25,528.04 a year
- Full-time
- Paid training
- Annual leave
5d
Recruitment Coordinator
WORD360 Language Services —Birmingham
- Up to £26,000 a year
- Organisational skills
- Negotiation
- Annual leave
- Sick pay
Critical Incidents Co-Ordinator
ISS Facility Services —Solihull
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Scheduling Coordinator
Individual Care Services —Studley
- Up to £27,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Phone etiquette
- Annual leave
- Work from home
Quick apply
8d
People Coordinator
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Human resources
- Organisational skills
- IT
13d
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Annual leave
Quick apply
Event Coordinator
Hayat Ballroom —Birmingham
- Full-time
- Hospitality
- Organisational skills
- In-person
Quick apply
8d
Healthy and Happy Project Co-ordinator
CASBA Advocacy —Birmingham
- £28,691 a year
- Monday to Friday
- Hybrid work
- Supervising experience
- Project management
- Leadership
- Annual leave
Quick apply
12d
Senior Conference & Events Sales Coordinator
The Grand Hotel, Birmingham —Birmingham
- £31,000 a year
- Full-time
- Sales
- Hotel
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Complaints and Compliance Officer
Medical Expert Witness Alliance (MEWA) LLP —Birmingham
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
1d
Lettings Property Coordinator
LV PROPERTY —Birmingham
- From £14,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
6d
Business Manager
Individual Care Services —Alcester
- £40,000 - £45,000 a year
- Full-time
- Management
- In-person
- Business
- Annual leave
Quick apply
9d
Service Coordinator
Tarplett Generator Services Ltd —Pershore
- £27,500 - £40,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Annual leave
- Flexible schedule
Quick apply
15h
Event Co-ordinator/Manager
SweatPretty —Birmingham
- £15 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
Quick apply
Inventory Coordinator
GXO Logistics —Rugby
- £26,275.08 a year
- Communication skills
- Annual leave
- Employee assistance programme
Remediation Officer
Trinity Estates —Birmingham
- Monday to Friday
- Remote
- Employee discount
- Referral programme
Sales Coordinator
SUPPLY TECHNOLOGIES —Birmingham
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
14d
Internal Sales Coordinator
Zeus Media Limited —Walsall
- £28,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
2d

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client services coordinator jobs near solihull, wmd

Returns Coordinator

Davies -
Solihull

Quick apply

Job details

Permanent | Part-time
13 hours ago

Benefits

Cycle to work scheme
Company pension
Work from home
Employee assistance programme
Employee discount
Sabbatical
Referral programme

Qualifications

Microsoft Office
Change management

Full job description

Description

Part-Time: 15 hours per week, Thursday & Friday
Location: Birmingham

Davies Group are looking to recruit a Returns Team Coordinator to work within our Vehicle Replacement Group team in Birmingham. This role involves managing the off-hire process of vehicles, ensuring priority off-hires are handled first to benefit the business.

At Davies, we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.

What will your day look like:

To ensure priority off hires are actioned first to the profit of the business.
Communicating with customers to arrange collection of vehicles, both verbally and following up with text/email.
Process the Off-hire of vehicles with suppliers as per internal procedures and SLA’s.
Contact Referrers in instances where customer either wants to retain the vehicle or refuses to return the hire vehicle.
Ensure any missed/uncollected vehicles have the correct abortive charges applied and are appropriately actioned by either noting the claim and accounts note added or the charging of the customer.
Process off-hires using the company’s preferred supply chain via the in-house system.
Comply to all technical and regulatory processes and procedures.
Take responsibility for incoming/outgoing emails in the Inbox, ensuring all necessary action is taken including uploading information into the off-hire system.
Complete Supplier Reports and update VRG system.
Answering telephone calls appropriately and efficiently.
Reports to be completed to deadline set by Team Leader.
To action emails sent to our designated Off Hire Inbox.
Processing of payments
To assist Team Leader

Knowledge and Abilities:

Previous experience in a busy customer services role.
Proactive in solving problems and organising own workload.
A quick learner with a natural ability to understand processes.
A good overall ability with technology including Microsoft office packages
A good standard of education
Must work well within the team and use own initiative

Benefits

Career & Purpose

Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

Metal, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working; hybrid, work from home or join a collaborative office space
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

#INDUKI

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

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Refine Your Search

client services coordinator jobs in solihull, wmd

Returns Coordinator

Client Coordinator / Mortgage & Estate Agency Administrator

Client Care Coordinator

Recruitment Coordinator

Critical Incidents Co-Ordinator

Scheduling Coordinator

People Coordinator

Customer Assurance Coordinator

Event Coordinator

Healthy and Happy Project Co-ordinator

Senior Conference & Events Sales Coordinator

Complaints and Compliance Officer

Lettings Property Coordinator

Business Manager

Service Coordinator

Event Co-ordinator/Manager

Inventory Coordinator

Remediation Officer

Sales Coordinator

Internal Sales Coordinator

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