Customer support coordinator Work, Jobs in Welling, Gtl (with Salaries)

Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
Service Coordinator
Mitsubishi Electric —Rainham
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Annual leave
Quick apply
1d
Service Coordinator
Eclipse Dental Engineering —Rochester
- £30,000 - £36,000 a year
- Full-time
- Salesforce
- English
- Analysis skills
- Free parking
- Sick pay
Quick apply
1h
Customer Support Coordinator
QA —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
6d
Dental Receptionist/treatment coordinator
Barkingside Dental Care Ltd —Barkingside
- Part-time
- Front desk
- In-person
Quick apply
Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
Quick apply
2d
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Client Services Coordinator
Volaro Digital —Ingatestone
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Organisational skills
- Work from home
Quick apply
1d
Customer Assistance Coordinator - Home Assistance
Allianz Partners —London
- From £29,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Store discount
- Health & wellbeing programme
Quick apply
Customer Experience Coordinator
Splend —London
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Front Office Coordinator
Crowne Plaza Docklands —London
- Full-time
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
7d
Administrator / Helpdesk Co-ordinator
BidvestNoonan —London
- £17,069.49 a year
- Part-time
- Microsoft Office
- Travel
- Communication skills
- Work from home
Quick apply
18h
Client Services Coordinator
RGH‑Global Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Organisational skills
Patient Support Coordinator/ Medical Receptionist
VisitHealth Ltd —London
- From £26,500 a year
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
6d
Implementation Coordinator
Worldpay (UK) Limited —London
- Bachelor's degree
- Organisational skills
- APIs
Quick apply
Workspace Services Coordinator
Metropolitan Thames Valley —London
- £35,265 - £37,121 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
2d
Helpdesk Coordinator
Rapport —London
- £35,000 a year
- Full-time
- Customer service
- Guest services
- Employee assistance programme
21h
Customer Service Coordinator
Hill Group UK —Waltham Abbey
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
2d
Customer Liaison Officer/ Project Coordinator.
Houghton Group —West Hanningfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Sick pay
Quick apply
2d

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Customer Support Coordinator

Zeitview -
London

Quick apply

Job details

£35,000 - £40,000 a year

Qualifications

Live chat
French
Hospitality
Spanish
Sales
Customer service
English
Technical support
Bachelor's degree
Organisational skills
Communication skills
German
Time management

Full job description

We are open to someone in Spain, France, Germany, or the UK for this role. This is a 100% remote role

About US
Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, Zeitview is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements here!

About the Role:
As a Customer Support Coordinator in EMEA, you will be a key operational support resource for the Go-to-Market (GTM) team across the EMEA region. You will work in close collaboration with the Account Managers and Account Executives and be responsible for the day-to-day operational and administrative support across the EMEA customer base. Where applicable, you'll also work on and manage initiatives to refine and increase efficiency in the sales team’s processes. This position will report to the Revenue Operations function as part of the Go-to-Market team. We are open to someone in Spain, France, Germany, or the UK for this 100% remote role.

Primary Responsibilities:

Customer Support
- Understand customers' business needs and objectives to effectively serve their needs.
- Support administrative and financial activities with EMEA accounts, such as:
  - Administer Purchase Orders internally (registering them in related Sales and Operations tools)
  - Support invoicing reconciliation with the orders received, asking for PO extension when required, chasing unpaid invoices when required.
  - Vendor platform management, providing updated documentation, ensuring compliance with customer requirements, coordinating internally to find appropriate documentations.
- Support Commercial and marketing activities with EMEA accounts, such as:
  - Support GTM team to prepare critical client meetings such as Customer check ins, product calls, QBRs, and so on.
  - Communicating customer needs and feedback to other internal teams through the customer listening program.
  - Facilitate non-conformities and ensure corrective actions are taken by appropriate parties.
Product and Services Deployment
- Support customer onboarding and setup
- Facilitate ongoing customer training when needed
Collaborative Teamwork:
- Work closely with sales, marketing, and product teams to align customer expectations and deliver a seamless experience.
- Collaborate with the technical support team to resolve customer issues in a timely manner and provide ongoing education and guidance.
- Providing ad hoc support for sales operations related activities as they come up, including but not limited to reporting, product launches, and sales process improvements.
Customer Metrics & Reporting:
- Support with maintaining processes to monitor key customer success metrics (e.g., churn rate, customer satisfaction scores, NPS).

Requirements:

Bachelor's degree preferred.
3-5 years’ work experience in a fast-paced environment. (in transactional work, logistics, customer service or hospitality, etc.)
Experience supporting customers via email, live chat, phone, and video conferencing.
Excellent verbal and written communication skills in English; additional languages (e.g., German, French, Spanish) are a strong advantage.
Strong problem-solving skills with the ability to investigate issues and provide timely resolutions.
Ability to manage multiple priorities while maintaining attention to detail.
Comfortable working independently in a remote/virtual environment.
Customer-focused mindset with empathy, patience, and professionalism.
Strong organizational and time management skills.
Comfortable with Google Sheets and Excel, as well as good data management practices.
Familiarity with Salesforce CRM and sales tracking tools is a bonus.
Ability to troubleshoot basic technical issues and escalate complex cases appropriately.
Comfortable learning new software and internal systems quickly.
Able to build and maintain positive relationships with customers.
Able to travel when required.

What’s Included:

Feel great about your work as you join a leading mission-driven intelligent aerial imaging company - our goal is to accelerate the global transition to renewable energy and sustainable infrastructure, and you personally will play a large part in making this happen!
Work-from-home environment: flexibility for employees should be the norm for companies
Competitive salary of 35,000 to 40,000 EUR per year + elibibility for MBO incentive plan
Statutory Health Benefits
Social Security
Sick Leave
Autonomy and upward mobility
Diverse, equitable, and inclusive culture: a place where your voice matters

Zeitview is proud to be an equal opportunity employer. At Zeitview, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that includes age, color, sex, disability, national origin, race, religion or veteran status, that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation.

We also provide reasonable accommodation for qualified individuals with disabilities and for seriously held religious beliefs in accordance with applicable law.

Quick apply

Refine Your Search

customer support coordinator jobs in welling, gtl

Customer Support Coordinator

Service Coordinator

Service Coordinator

Customer Support Coordinator

Dental Receptionist/treatment coordinator

Client Services Coordinator

Customer Service Coordinator

Client Services Coordinator

Client Services Coordinator

Customer Assistance Coordinator - Home Assistance

Customer Experience Coordinator

Front Office Coordinator

Administrator / Helpdesk Co-ordinator

Client Services Coordinator

Patient Support Coordinator/ Medical Receptionist

Implementation Coordinator

Workspace Services Coordinator

Helpdesk Coordinator

Customer Service Coordinator

Customer Liaison Officer/ Project Coordinator.

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