Book manager Work, Jobs in Long Eaton, Dby (with Salaries)

Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Client Service Manager
Gallagher —Meadows
- Remote
- Bachelor's degree
- Travel
- Computer skills
1d
Business Administrator
Sprout Recruitment —Leicester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
3d
Senior Product Manager (Fixed Term)
MHR INTERNATIONAL UK LIMITED —Ruddington
- Leadership
- Communication skills
- Employee discount
- Referral programme
Bookshop Manager
The Children's Society —Calverton
- £25,760 a year
- Full-time
- Management
- Sales
- Merchandising
- Annual leave
Administrator
Van Elle Ltd —Kirkby in Ashfield
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
14d
Client Service Manager - Multinational Inbound Small Business
Gallagher —Meadows
- £61,500 - £102,500 a year
- Full-time
- Bachelor's degree
- Time management
8d
Business Case Lead / Business Case Manager - Defence
Turner & Townsend —Nottingham
- Full-time
- Hybrid work
- Travel
- Communication skills
Quick apply
9d
Studio Manager
Joy In Movement UK —Derby
- £30,000 - £34,000 a year
- Weekend availability
- Management
- Social media management
- In-person
Quick apply
1d
Partner Account Manager
Blue Light Card —Leicester
- Hybrid work
- Business development
- Communication skills
- Analytics
- Free parking
- Annual leave
Consultancy Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Continuous improvement
- Team management
- Recruiting
- Employee discount
- Referral programme
Procurement and Supplier Manager
MHR INTERNATIONAL UK LIMITED —Ruddington
- Communication skills
- Employee discount
- Referral programme
Motorcycle Showroom and sales manager
Long Eaton Motorcycles —Nottingham
- £30,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- In-person
Quick apply
17h
Document Controller
Gallifordtry —Leicester
- Part-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
4d
Legal Officer
MHR INTERNATIONAL UK LIMITED —Ruddington
- Analysis skills
- Contracts
- Communication skills
- Employee discount
- Referral programme
Room Manager (Toddlers) - Ilkeston
Cherubs Nurseries —Ilkeston
- £14.25 an hour
- Full-time
- Medication administration
- Experience working with children
- Team management
- Annual leave
- Employee assistance programme
Quick apply
1d
Managed Services Team Leader
MHR INTERNATIONAL UK LIMITED —Nottingham
- Management
- Leadership
- Communication skills
- Employee discount
- Referral programme
Operations Controller - Location - Dartford
Harsco Rail —Eastwood
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Supervising experience
- Annual leave
Quick apply
Senior Stylist, E-Commerce
Liberty —Swadlincote
- Team management
- Mentoring
- Organisational skills
2d
CCTV Control Room Officer - Victoria Centre, Nottingham
Savills Management Resources —Nottingham
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- First Aid Certification
8d

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Service Desk Team Manager

MHR INTERNATIONAL UK LIMITED -
Nottingham

Apply Now

Job details

Benefits

Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

ITIL
Leadership
Communication skills

Full job description

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.â€¯

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers.â€¯

MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters.

With us, you’ll grow, find your flow , and make a lasting difference in your career, your team, and your impact.â€¯

Your Career

This role offers the opportunity to develop your leadership and service management expertise while overseeing the day-to-day delivery of a busy Service Desk operation. You'll be responsible for managing workloads, incident queues, escalations, and team performance, ensuring service levels consistently meet agreed SLAs and KPIs.

You'll strengthen your experience in people leadership through regular coaching, performance reviews, and development planning, while also building your strategic capability by identifying service trends, analysing performance data, and driving operational improvements. Working alongside Product, Development, and Infrastructure teams, you'll play an active role in change management, service transitions, and the continual evolution of support services.

As you grow in the role, you'll further develop your expertise in ITIL best practices, service management, stakeholder engagement, and customer experience, becoming a key contributor to the ongoing success of the Support function.

Your Team

You'll lead a team of Service Desk Analysts who are passionate about delivering exceptional support and outstanding customer experiences. Working closely with the Head of Support, Product, Development, Infrastructure, and other operational teams, you'll foster a collaborative, customer-first culture where knowledge sharing, continuous learning, and teamwork are at the heart of everything you do. You'll empower your team through coaching, mentoring, and regular feedback, helping individuals develop their skills while creating a high-performing and engaged service desk.

Your Impact

Your leadership will directly influence the quality, efficiency, and reputation of the Service Desk. By ensuring incidents and service requests are resolved quickly and effectively, you'll deliver outstanding customer experiences while maintaining high levels of operational performance.

You'll take ownership of complex escalations, identify recurring issues and root causes, and drive continuous improvement initiatives that enhance service quality, increase efficiency, and reduce future incidents. Through accurate reporting, knowledge management, and close collaboration across the business, you'll help create a more proactive, resilient, and customer-focused support operation.

Ultimately, you'll build a high-performing team that consistently delivers excellent service, embraces continuous improvement, and plays a vital role in supporting both customers and the wider business.

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
Enhanced Family leave
My MHRewards offering discounts at over 900 retailers
Monthly employee recognition program and departmental awards
Referral bonus scheme of up to £2,000
Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
On-site subsidised restaurants offering a variety of fresh meals daily

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.

Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.

Apply Now

Refine Your Search

book manager jobs in long eaton, dby

Service Desk Team Manager

Client Service Manager

Business Administrator

Senior Product Manager (Fixed Term)

Bookshop Manager

Administrator

Client Service Manager - Multinational Inbound Small Business

Business Case Lead / Business Case Manager - Defence

Studio Manager

Partner Account Manager

Consultancy Manager

Procurement and Supplier Manager

Motorcycle Showroom and sales manager

Document Controller

Legal Officer

Room Manager (Toddlers) - Ilkeston

Managed Services Team Leader

Operations Controller - Location - Dartford

Senior Stylist, E-Commerce

CCTV Control Room Officer - Victoria Centre, Nottingham

I want to receive the latest job alerts for book manager in long eaton, dby

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