Customer support & operations administrator Work, Jobs in Churchill, Wor (with Salaries)

Senior Administrator
BetPro IQ Limited —Halesowen
- £16,000 - £20,000 a year
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Service Coordinator & Operations Administrator
Granada Cranes Limited —Dudley
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
4d
Office Administrator
Purple Granite Ltd —Kidderminster
- From £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
1d
Service Administrator/Co-ordinator
RDS Limited —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
4d
Commercial Support Administrator
EMR Group —Wednesbury
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
8d
Telecoms Order Processing & Customer Service
BEST 4 BUSINESS COMMUNICATIONS —Birmingham
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Employee discount
- Gym membership
Quick apply
Project Administrator
PSE —Droitwich
- Up to £26,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Sick pay
Quick apply
Operations Contract Administrator
GreenSquareAccord —Birmingham
- £24,455 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
3d
Student Administrator
LD Training Services —Dudley
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Operations Administrator
Wilmington plc —Cannock
- £26,227.50 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
1d
HR Administrator
St Giles Hospice —Lichfield
- £25,225.80 - £26,151.70 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
4h
Training and Implementation Consultant (Aftersales Specialist)
Pinewood.AI —Birmingham
- £28,000 - £42,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Receptionist / Administrator / Care Coordinator
Zantahealthcare Ltd —Birmingham
- £24,420.00 - £42,918.75 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Annual leave
Quick apply
1d
Warehouse Administrator
MedScience Group —Kidderminster
- £26,618 a month
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
Quick apply
9d
Engineering Administrator (Maternity Cover)
2 Sisters Food Group —West Bromwich
- Temporary
- Microsoft Excel
- Maintenance
- Bakery
- Employee assistance programme
Logistics Administrator
Apreco Ltd —Bishops Frome
- £26,000 - £27,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
2d
Driver Planning Administrator
TTC Group —Telford
- £25,942 a year
- Full-time
Commercial Support Administrator
EMR UK —Darlaston
- CRM software
- Microsoft Excel
- Microsoft Office
- Annual leave
Administrator
Hays-Hiredonline —Wolverhampton
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d

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customer support & operations administrator jobs near churchill, wor

Senior Administrator

BetPro IQ Limited
Halesowen

Quick apply

Job details

Part-time
£16,000 - £20,000 a year
11 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Regulatory reporting
Administrative experience
Compliance management
Organisational skills
Communication skills

Full job description

BETPRO IQ LIMITED

JOB DESCRIPTION

Title: Senior Administrator (Operations, Compliance & Customer Support)

Location: Office-based (Romsley, UK)

Company: BetPro IQ

Reports to: Founders / Directors

Renumeration: Generous base salary & benefits

______________________________________________________________________________

Role Overview

BetPro IQ is seeking a highly organised and commercially aware Senior Administrator to work closely with the founders in building and scaling the company’s operational backbone.

This is a hands-on, high-impact role where you will not only manage day-to-day administrative and customer processes, but also help design and implement core functions across:

· Finance

· Customer Support

· Safer Gambling

· AML / CDD / EDD compliance

· Reporting & operational controls

You will play a key role in helping BetPro IQ grow in a compliant, structured, and scalable way, aligned with UK regulatory expectations.

Key Responsibilities

Operations & Administration

· Build and manage core administrative processes across the business

· Support directors with day-to-day operational coordination

· Maintain accurate internal records, logs, and audit trails

· Assist in hiring coordination and onboarding of new team members

· Help develop internal policies, SOPs, and process documentation

Customer Support & Player Interaction

· Support the setup and day-to-day running of the customer support function

· Handle customer queries (email, chat, phone where required)

· Conduct outbound customer calls where necessary (including compliance or safer gambling interactions)

· Ensure high standards of customer experience aligned with regulatory requirements

Safer Gambling & Compliance Support

· Assist in monitoring and managing safer gambling alerts and triggers

· Support customer interactions relating to responsible gambling

· Maintain logs of interventions, restrictions, and customer communications

· Assist in affordability checks and customer reviews

· Work closely with compliance leadership to ensure adherence to UKGC expectations

AML / CDD / EDD (Financial Crime)

· Perform and support Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks

· Review customer documentation (ID, source of funds, etc.)

· Monitor and escalate suspicious activity to senior management / MLRO

· Maintain accurate AML records and case files

· Assist in ongoing monitoring of high-risk customers

Reporting & Data Management

Produce daily / weekly internal reports across:

· Finance

· Customer activity

· Safer gambling interactions

· AML / compliance metrics

· Support development of dashboards and reporting frameworks

· Ensure data accuracy and consistency for regulatory reporting

Building & Scaling Functions

Help design and implement:

· Customer support workflows

· Safer gambling processes

· AML procedures

· Support recruitment and training of future team members

· Act as a key operational “bridge” between directors and growing teams

Skills & Experience

Essential:

Previous experience in:

· Operations / compliance-heavy administrative role

· Strong organisational and multitasking skills

· Excellent written and verbal communication (including customer calls)

· Comfortable handling sensitive customer and financial information

· High attention to detail and audit mindset

· Proactive, hands-on attitude with ability to work in a startup environment

Desirable:

Experience with:

· Betting / gaming / fintech / regulated environment OR

· UK Gambling Commission frameworks

· Safer gambling / responsible gambling processes

· AML / KYC tools and systems

Understanding of:

· CDD / EDD / source of funds checks

· Customer risk profiling

· Experience helping build or scale operational teams

Personal Attributes

· Highly trustworthy and discreet

· Process-driven but adaptable

· Comfortable working directly with founders

· Strong sense of ownership and accountability

· Calm under pressure and able to prioritise effectively

What Success Looks Like (First 6–12 Months)

· Core admin and reporting processes established

· Functional customer support operation in place

· Documented safer gambling and AML workflows

· Clear reporting delivered to directors weekly

· Contribution to hiring and structuring initial operations team

Why This Role Matters

This is a foundational hire for BetPro IQ. You will help shape how the business operates day-to-day and ensure it grows with strong compliance, structure, and customer integrity at its core.

Pay: £16,000.00-£20,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

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